Forward Collision Avoidance Problems of Subaru Legacy

The contact owns a 2023 Subaru Legacy. The contact stated that while driving at various speeds, the forward collision avoidance warning system would independently active without an obstacle in front of the vehicle; the "obstacle detected" warning message would appear on the instrument panel. The contact also stated that the forward collision avoidance feature had failed to operate on two separate occasions in which the contact struck a deer. In the both instances, the contact struck a deer while driving at about 30 mph. No alerts, warning messages, or safety features activated during either accident. The air bags did not deploy in either accident. A police report was not filed and no injuries occurred during either accident. The vehicle was taken to two separate dealers-jenkins Subaru(750 lodgeville rd, bridgeport, wv 26330) and Subaru of morgantown(1730 mileground rd, morgantown, wv 26505), but neither were able to duplicate the failure. The manufacturer was also notified of the failure. The vehicle had yet to be reparied. The failure mileage was approximately 50.

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The contact owns a 2015 Subaru Legacy. The contact stated that the vehicle was purchased and unable to be driven for several months due to a failure with the forward collision avoidance feature not functioning properly. The contact notified the first dealer and they were not able to replicate and diagnose the failure. The contact later tested the vehicle numerous times and noticed that the failure was progressing. The vehicle was taken back to the first dealer a second time upon receiving NHTSA campaign number: 15v366000 (exterior lighting, forward collision avoidance) and they indicated that the vehicle did not need to be serviced under the recall. The vehicle was taken to a second dealer to receive the recall remedy and the contact stated that the dealer had the vehicle for longer than two months for the repairs. The contact was uncertain if the manufacturers remedy provided a permanent solution and was concerned that the failure would reoccur. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.

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