Front Suspension Coil Spring Problems of Subaru Legacy

Front right coil spring broke at base of strut.

See all problems of the 1999 Subaru Legacy 🔎.

The contact owns a 1999 Subaru outback. While backing out of the driveway at approximately 5 mph, the contact heard a clunking and rubbing noise. The contact exited the vehicle and discovered that the front passenger side coil spring failed and punctured the tire. The current and failure mileages were 160,000. Updated 06/09/08 the consumer was told his vehicle identifaction number was not included in the recall # 01v216000. Updated.

The contact owns a 1999 Subaru Legacy. The contact was concerned that his vehicle may experience the failure mentioned in NHTSA campaign id number 01v216000 (suspension:front springs:coil springs). There had been no failure to date. The current mileage was 138,000.

Consumer made an appointment with the dealer about two weeks ago for recall 01v216000 repairs regarding front coil springs. The consumer had taken the vehicle to the dealer on 7/11/2003, and the dealer stated no parts were available, and there was nothing they could do to further assist them.

See all problems of the 1996 Subaru Legacy 🔎.

Recall 01v216000, consumer received recall letter in September, has been told by Subaru there were no parts available for repairs.

See all problems of the 1997 Subaru Legacy 🔎.

Consumer received recall 01v216 and had recall work done and is now requesting reimbursement.

Request for reimbursement regarding the repair of the 1996 Subaru Legacy driver's side front spring. During a routine inspection, it was discovered that the spring on the left front of the consumers vehicle had failed for the second time. When the original spring failed the first time, it caused damaged to the tire and the spare tire. The ignition wire were worn, the headlight bulb was replaced.

Today, 06/17/05, during a routine nys safety inspection, it was discovered that the spring on the driver's side front of my 1996 Subaru Legacy failed for a second time. In 1999 the original spring snapped causing damage to both the tire and the spare. At that time the spring was repalced. I contacted Subaru about this unusual failure but they did nothing. In 2001 I received a recall letter from Subaru because of spring failures. As instructed, I returned the car to the dealership were both front springs were was fitted with safety devices to prevent another failure. I assumed that the problem was solved and the car would be safe to drive. Eventually I was reimbursed for my repair expenses. Today I contacted Subaru consumer service department when I learned that the replacement spring failed and needed replacement. I was told by a representative that Subaru had met its recall obligations and would do nothing about the failure of the front end replacement spring. Subaru has not solved my problem and I will be requesting reimbursement for a second time.