Automatic Transmission Torque Converter problems of the 2004 Subaru Outback

: the contact stated the vehicle shifted roughly upon both acceleration and deceleration. The vehicle was taken to the service dealer three times who determined the rough shifting was related to a bad torque converter; however the torque converter was not replaced. Now, while stopped at a light, with the brake pedal depressed, the vehicle lurches forward because the transmission engages. The vehicle has not been returned to the dealer concerning the forward motion.