Automatic Transmission Torque Converter problems of the 2011 Subaru Outback - part 1

The contact owns a 2011 Subaru Outback. The contact stated that while coming to a complete stop, the vehicle lost motive power and stalled. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000. The VIN was not available.

My vehicle loses power and stalls in traffic when slowing down on a city street. This is a common issue with the torque converter in Subarus made around this year. Subaru is aware of this issue and has even issued a service bulletin regarding this problem. They also extended the warranty on the cvt because of so many complaints regarding this issue but have not issued a recall. This is extremely unsafe and stalling in traffic could cause serious injury and death. There should be a recall on this defective torque converter.

2011 Subaru Outback with cvt transmission stalls when coming to an abrupt stop. Subaru has a TSB and knows there is an issue with the torque converters in these cars. The vehicle stalled coming to an abrupt stop in the middle of an intersection. This is a major safety issue that should be corrected via recall of cvt model 2011 Outbacks.

The contact owns a 2011 Subaru Outback. The contact stated that while driving 10 mph approaching at a red light, the vehicle stalled and was almost rear-ended by another vehicle. The vehicle was restarted and driven to the residence. The contact stated that the failure persisted while driving to her residence. An unknown warning light was illuminated. The contact had the vehicle towed to bowser automotive - power of bowser (1001 clairton blvd, pleasant hills, PA 15236) and was diagnosed with a torque converter failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 97,000.

When driving the 2011 Subaru Outback and coming to a stop, the vehicle will shake and/or shudder and will oftentimes stall out. The dealer claims that we need to remove the engine and replace the torque converter. This seems to be a known issue on the 2011 Outback and there has been a technical service bulletin issued for this. This is not safe as this can happen on hills or in winter on snowy/icy roads so should be elevated to a recall. Not too mention the cost of this repair is outside the realm of realism and lands in the zone of cruel and unusual punishment.

When turning sharply or coming to a quick stop, the car shudders and stalls. Subaru acknowledged the problem once and replaced the torque converter, but the problem is back and they will not pay for any further repairs for this issue, which has been ongoing. It's dangerous to have the car stall suddenly!.

Durning hard/quick stops the car will shake just before stopping as if the engine wants to stall. More then half of the time the car will stall. It will start right back up but this is a huge safety issue having your call stall in the middle of the road. Subaru has issued a service bulletin 16-90-13r for this issue. Basically they need to replace the torque converter. They also extended the power train warranty to 100,000mi from 60,000mi. Cars that are outside the extended warranty are out of luck for any no financial assistance from Subaru for a known safety issue. My local sabaru dealer just quoted me $2500 to fix a known safety issue. There should be a recall for the estimated 1. 5 million Subaru's that the service bulletin addresses.

When am driving and I need to stop for any emergency and I hit the brakes the engine will stall due a failure torque converter manufacture, it is really dangerous and after a sudden stop I would not be able to drive away and I was about to involve in a major accident because of this stalling issue.

6 speed manual transmission - when coming to stop quickly from high speed, clutch is fully depressed (and even sometimes in neutral), the engine rpms drop very low causing the engine to shudder. This has been occurring consistently for over 1 year but dealership has claimed they are unable to replicate the problem. This is very concerning due to the fact the engine could stall causing loss of control. This seems very similar to the symptoms of a bad torque converter as recalled on the automatic transmission, however, obviously this can't be the case for a mt.

Torque converter assembly repair. When slowing down to a stop, the car shakes, shimmies and shuts off. I have to restart. This is very dangerous. I've spoken to Subaru and they say they won't fix the problem on my car because it has 149k miles on it. They say they will give me 1,000 dollars toward purchase of a new car. I would like my car repaired.

Subaru of America's corporate call center and two separate dealerships (prime Subaru manchester nh, clay Subaru norwood MA) provided wrong information on numerous occasions that conflicted with their TSB 11-104-11. They affirmatively said that there was never an update for the transmission control module available for the vehicle after it left the factory. This is completely incorrect and thus I spent 2 years troubleshooting a known issue, hundreds of dollars on diagnostic fees, and I even replaced the torque converter as it was afflicted with the squeal described in TSB 16-101-16r and we couldn't rule out that issue. The symptom is an erratic shifting pattern, especially when slowing down for a red light then speeding up when it turns green. I did my own research to discover this TSB via online posts and download it from the NHTSA website. Kristen weaver was the associate I spoke to at Subaru of America on 5/29/2020. She denied that the TSB applies to my car even though it clearly says on the TSB that all my11 Outback 3. 6r are effected. Prime Subaru in manchester nh performed the torque converter replacement and should have updated the tcm at the time, but they said there was no update available. Clay Subaru in norwood MA also said affirmatively that there was never a tcm update available. Milford Subaru in milford nh finally applied the update at my specific request and confirmed that prime Subaru should have done so when they did the torque converter update, and that they did not.

The vehicle has a faulty torque converter. This will cause the engine to stall during emergency braking. Thus increasing the likelihood of a serious accident. Subaru is aware of the problem and issued a TSB 16-90-13r.

Vehicle stalls during hard braking causing an extremely unsafe condition when happening on the road. Obviously once the car stalls the operator can no control and must put the car in park to restart. Diagnosed by dealer as bad torque converter.

2011 Subaru Outback engine occasionally shudders and is slow to start up, particularly in extreme cold. Starting today, 2/8/2020,when driving and coming to a stop, running engine stalled and shut down on multiple occasions. First when driving on a busy street; turned ignition off and restarted engine, driving slowly home. Second when braking to a stop at an intersection on drive ti berman Subaru of chicago dealership for inspection. Berman's inspection said no codes were stored, provided this service recommendation: "give owner option of either a new trans or a torque converter. If converter is replaced there may be internal trans issues. Recommendation: replace torque converter and o ring. Approved: $ 154. 95 - declined: $ 2,457. 53".

I have read other owners having problems with their torque converters causing the car to stall out and die. Now I am having this problem in my car. This will cause dangerous situation and Subaru will be sued because they did not perform a recall.

TSB was issued for this defective torque converter. Original warranty was extended, but vehicle is now out of warranty extension. Subaru denied my request to fix their design flaw as documented in service bulletin # 16-90-13r. The car engine shuts off when applying the brakes - thus creating a major safety issue.

The car jumps and jerks, similar to a manual transmission stalling. This has occurred during acceleration from a stop at a red light, to deceleration in highway traffic!! upon taking it in for service at the Subaru schumacher in west palm beach, FL. The service manager informed me it's a common problem. Subaru is well aware of it, yet there is no recall. Sudden stalling of the vehicle is a serious safety issue! apparently someone must die for action to be taken! the dealer says to replace the valve body at a cost of $2345 + tax. Then mentions they will test drive the car, and if not resolved, they must replace the torque converter at $3500 +tax!!! any online search will tell you this car with 114,000 miles is not worth that! Subaru knows about this serious problem, and continues to place these faulty cvt transmissions in service. Problem persists up to 2017 models, simply because 2018/19 models haven't reached the mileage yet for failure. This statement came from the service manager himself. Thank you arnaud for being honest. Goodbye forever Subaru, you've lost a customer and hopefully you don't get anyone killed over this!.

The contact owns a 2011 Subaru Outback. When the contact depressed the brake pedal to stop the vehicle, it suddenly shut off. After restarting the engine, the vehicle operated normally. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 112,000.

Tl- the contact owns a 2011 Subaru Outback. The contact stated that while pressing the brake pedal to stop the vehicle would suddenly shut off. After restarting the engine the vehicle would operate as normal. The vehicle was taken to an independent mechanic who diagnosed that the torque converter was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no assistance was offered. The local dealer was not contacted. The failure mileage was 112,000. Jft.

Automobile stalling completely after braking to complete stop at stop light and stop signs on 3 separate occasions. Shuddering and shaking or automobile observed. Torque converter replaced in order to solve problem. Not known whether or not problem is completely fixed.

My 2011 Subaru Outback started to stall out when coming to a slow stop. It would intermittently feel like it was going to die when slowing down and waiting in the middle of intersections which was very terrifying especially in heavy, on-coming traffic. Sometimes it would completely stall and the engine would stop which I would then have to quickly restart. It was taken to a Subaru dealer for assessment and it was determined the torque converter was failing. After googling this issue, I found out that is such a common problem that Subaru has admitted to it and offered an extended warranty (up to 100,000 miles) on some 1. 5 million of their cars. Well, my car was just over the 100k mile mark so I was told I was out of luck. Of course this is a $4,000+ repair done at the dealer. And if the torque converter caused damage to the cvt transmission then you have to have the entire cvt replaced at a cost of $8,000! the drain the transmission to see if any metal flakes are in the fluid. If there are then you'll need to get a new cvt transmission. We will never buy another Subaru again after all their issues and significant recalls. This is clearly a safety issue and I don't understand why it's not a serious recall!.

My 2011 Subaru Outback sometimes shudders while slowing down and has started stalling out at stops. I feel this is quite unsafe. I took it to my local Subaru dealer and they told me it needs a torque converter. They quoted $1459. 45 for the repair. The man at Subaru told me it is unsafe to drive, as it may fail while driving and cause an accident.

Car has been exhibiting intermittent low idling while parked or while stopped at red light and stop signs. About 3 days ago, on three separate trips my Outback shuddered and shaked quite violently when stopping for oncoming traffic as I was attempting to turn. When I depressed the gas pedal to make the turn, the car continued to shudder and stalled amidst the three lane oncoming traffic. I restarted the car and gently depressed the gas pedal to hobble my way into a parking lot. I made my way back home fully aware of how the car behaved to avoid incident, but also leaving me afraid for my family's safety. I immediately scheduled a service appt at the Subaru dealership. The car didn't exhibit any of the previous issues on my drive to the dealership. After agreeing to pay for the diagnosis fee, the service rep explained to me that I needed to replace the torque converter, which would cost me over $2000. I felt like I had no choice but to authorize the repair, so I did. After leaving my car at the shop to return home I had the opportunity to conduct some quick research about the torque converter as it pertains to my model year car. There have been numerous complaints filed to NHTSA and Subaru of America about this issue. I recently purchased my Outback used (second owner) at 145,000 miles in late may 2019. Extended warranty expired 8 months prior to my purchase. I took the car to the dealership to check for any outstanding recalls upon my purchase. But since the extended warranty (as a result of technical bulletin 16-90-13r) isn't an actual recall, nothing was flagged. There was absolutely no way for me to be aware of this until the problem revealed itself, now leaving me with a potentially hazardous (if not deadly) situation if not adequately remedied by the dealership. I'm currently working with Subaru of America to see if they'll cover the expense.

I was 40 miles from home after coming down a steep curvy mountain road in manual when Subaru began shifting with big jerks and shudders in early sept 2019, had trouble shifting from one gear to next. Hanlee's Subaru evaluated, replaced valve body and serpentine belt. A few days later in rush hour traffic at a rr crossing it shuddered to a stop and died during which there was a loud clanking sound under and behind me. I started it up again but was terrified of causing an accident. Returned to hanlee's where they had it for a week and could not reproduce the symptoms. Since I picked it up it still has a "bump" when I slow down. Then 0n 11/4/19 it did the same shuddering stop when I braked in traffic(going 35 mph) five miles from my house, dying completely. I restarted it and took it to Subaru. They say it might be a torque converter. I'm worried for my safety. I also see that both the cvt and torque converter had extended warranties issued for these reasons. When these problems began the car had 110k miles. This is my third Subaru and have never experienced such poor , dangerous performance on a car that should run well for at least 200k miles with good service. I am waiting to hear from hanlee's on the second day they have had my car.

My 2011 Subaru Outback has stalled out several times this summer, but the event that I can recall most objectively for reporting purposes occurred on August 17, 2019 when my vehicle stalled completely after applying the brakes suddenly to stop due to being flagged by an oncoming driver on my neighborhood road while traveling about 40 mph. I had to turn over ignition switch to get the vehicle going again. When I reached home, I researched online for causes of stalling in 2011 Subaru Outbacks, and I found numerous complaints by other owners of the same issue. According to people who have had their vehicles repaired it is the torque converter. Subaru issued an extension to the vehicle warranty to cover the cost of repair up to 100,000 miles which does me no good because at the time of the incident, I was well over the 100,000 miles. Cost of the repairs on average is $2200. 00. It is my understanding that if there is a known problem with a vehicle where driver/occupant safety is at risk, the car manufacturer has to recall the product. I would think a car stalling completely while in operation/motion in traffic/ road travel would qualify as a potential safety hazard.

When coming to sudden stop vehicle stalls. It's due to a faulty torque converter.

When driving the check engine light/traction control light came on and stayed on while the cruise control and the parking break light began flashing. Lately I've noted the vehicle shuttering when slowing and almost stalling out. This is at stop lights/stop signs or driving out of the driveway. After taking it to the dealer they confirmed the valve body needed replacement. . . And that this is a known issue with over 1. 5 million Subarus affected. Could also be a torque converted issues, however, my dealer didn't mention this. I've contacted Subaru as there was an extended warranty to 100k miles however, my car has just slightly more than that. It sounds like this is a known issue and creates anxiety to drive in traffic not knowing if your car will simply stall out and have someone hit you. This issue has been happening for a little bit of time (maybe 6 months?) with no lights showing issues. The car has been maintained consistently and on time since I bought it new.

Engine will abruptly stall due to low idle when coming to a stop or starting from a stop. Additionally, when starting from a stop, vehicle will shudder and lose power as if the transmission is not shifting. Dtc codes 2762, 2764, and 0700 are present indicating a problem with the unlocking of the torque converter. Vehicle has 152,000 miles. This is a serious safety issue when the car stalls unexpectedly in traffic. It is a known issue to Subaru, and it is only a matter of time before someone is injured or killed because of this manufacturing defect. A recall needs to be issued!.

Vehicle stalls when coming to a rapid stop. The rpm plumets during the stopping action and does not recover in time, therefore causing the engine to stall. The vehicle does not have to be traveling particularly fast either. 15mph or above will cause this to happen. It does not occur all the time, but the frequency does increase over time. It is believed that this is a problem with the cvt torque converter.

Under sudden breaking vehicle stalls. Engine stops and has to be restarted. This has happened at stop lights or in intersections if another vehicle in front stops suddenly. Have had this diagnosed as a faulty torque converter. This could be very dangerous if the car needs to get out of the way and is stalled! Subaru has known about this for years yet does not consider it a safety issue. I understand this has to do with their cvt transmission. A recall should be issued.

My 2011 Subaru Outback stalls when I attempt to reduce speed at intersections. The problem is related to a manufacturing defect which requires repairs to torque converter and valve. My car was purchased used in 2017 with 94,000 miles, and started demonstrating shuddering and occasional stalling within weeks of purchase. I took the vehicle in for service in December 2018 and was told the problem was related to a known issue with that make and model, but �unfortunately the extended warranty we issued has expired and we can't do anything. � I never received notice of the extended warranty and believe I was sold a lemon, which I'll take up with the dealership. Soa corporate acknowledged the nature of my car problem as being a manufacturing defect, but in an email response to my petition for a goodwill repair, I was told again �unfortunately because the extended warranty expired we can't help you�. So soa knows it made cars with faulty transmissions but expects the unknowing consumer to pay for it or else be out of a car?.

My car is stalling very dangerously due to a faulty transmission that subary acknowledged is defective in its public release from 1/6/2014 subject-"design change to lock up type torque converter. " while it extended the warranty for this problem, I no longer qualify because my mileage was exceeded by a few thousands. I can not afford the repair which is estimated at around $4400 and this is my only vehicle I own and need it for work. Driving the car is very dangerous because it stalls in unpredictable situations. I was almost rear ended a few days ago and I am very concerned about my safety. The Subaru dealer is refusing to make the repair even though the problem is widespread, widely reported and conceded by the company. I have no where to turn and I ask you for help to get Subaru agree to fix my car under the terms of the extended warranty. Thank you very much.

My dash lights came on suddenly. . After researching states type torque converter for transmission needs to be replaced. . Subaru wants me to purchase whole new transmission, loss of power and gas mileage. The car was running when these lights came on.

Bulletin number 16-90-13r. Subaru is aware that 2010-2012 Outback and legacy models have a faulty torque converter which causes the car to shut down/stall whenever you are braking. I found this out the hard way when braking on a major highway and the car shut off while in stop and go traffic. I was braking and the car shuttered and then turned off completely. I almost got rear ended. I also found through research that it could ruin my cvt transmission. When contacting Subaru they stated that because the part is not a recall part there is nothing that can be done and I will have to pay for the part out of pocket. This is a dangerous problem as the part was known to be faulty and to cause the car to shut off. Had I gotten hit whose fault would it have been. . . . .

Tl- the contact owns a 2011 Subaru Outback. The contact stated that while driving and coming to a stop, excessive forced had to apply to the brake pedal to bring the vehicle to a complete stop. The contact stated that the failure intermittently occurred. The cruise control, overheat, brake and check engine warning light illuminated. In addition, the contact stated that when at a stop sign if the brake pedal not steadily depress the brake will engage and the vehicle would accelerate independently. The contact also stated that the electronic emergency brake failed to operate. The vehicle was take to an independent mechanic where it was diagnosed that the torque converter and valve body needed to be replaced. The vehicle was not repaired. The contact called continental Subaru dealer at (907) 562-2722, located at 4900 old seward hwy, anchorage, ak 99503, and was recommended to replaced the transmission and was to schedule an appointment. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. Aw.