Adaptive Cruise Control problems of the 2019 Subaru Outback

Windshield cracked spontaneously while parked, March 29, 2024. Temperature was approx 28°f. This was the second time in 11 months this has happened. Safelite technician said it was caused by faulty windshield heater. The first one I paid for the replacement, the second one was under warranty from safelite. But was told if it happened again they would not be responsible.

This is known issue with the electrical system that is associated with the touch screen controls. Without any driver input, the eyesight driver assist system was shutoff. That system controls adaptive cruise control, collision avoidance, and lane departure features. Rebooting the starlink touch screen restored those functions. The safety issue is that no audible warning gave indication that the safety features were disabled. Two icons appeared on the dash. There appears to be a class action suit that applies to the starlink system for my model year. It is important to understand that this more than merely a problem with the entertainment features.

Radio headunit -- freezes and has ghost inputs. Makes the unit unusable- no backup camera. Flashes and beeps constantly. You can not mute it or stop it. It seems to also cause the "eyesight" to not behave normally.

Within the three years I have owned this vehicle my windshield has crack with only minor impact or no impack at all to the windshield; the cost of paying for a second windshield replacement is an unreasonable expense something is wrong with the glass integrity of these vehicles.

I had a driver-side mirror damaged in a small crash. The wiring harness for the mirror was pulled from its location. The mirror was replaced, and the wiring harness was not to my knowledge. Since that repair, the vehicled dynamic cruise control, called eyesight has failed more than 50 times. I have had the vehicle at the dealer 2 times. They concluded yesterday the unit checked out. I drove it for 5 minutes, and it failed again. I believe it could be related to them not replacing the wiring harness. They believe it may be related to a new windshield, which I find it hard to believe. They recalibrated the eyesight with the non-oem windshield. Subaru technicians believe it is related to the non-oem windshield, and I am having a brand new windshield replaced with the oem windshield. Which I also believe is inferior because of cracks in my orginal windshield.

Spontaneous crack of the front windshield, unsafe to drive for fear of collapse into car or during a collision.

The contact owns a 2019 Subaru Outback. The contact stated that while driving at a slow rate of speed and parking the vehicle suddenly experienced unintended acceleration causing the driver to loose control and crash into a brick wall. During the incident the brake pedal was pressed but the vehicle did not stop. The driver sustained a left shoulder injury. A police report was taken at the scene. The vehicle was not yet towed. A police report was taken at the scene. The cause of the failure was not determined. The contact indicated that previously the vehicle had experienced unintended acceleration problems while driving at highway speeds with and without cruise control activated. In addition on several occasions the collision avoidance system had erroneously activated while driving at highway speeds. The vehicle was taken to the local dealer who was unable to duplicated the failures and no service was performed. The manufacturer was notified of the failures. The failure mileage was 24,000.

Driving down a smooth road with no vehicles in front of me on July 13, 2021. Windshield spontaneously cracked at the base in the center. Not a rock chip. Crack spread up 6 inches, left another 6 inches within the 15 minutes it took to drive home. Cracks in the windshield have continued to spread in the days following. Vehicle has total 25,300 miles on odometer.

My 2019 Subaru Outback had a cracked windshield at the bottom/side of the passenger side with no sign of impact when I first purchased it. The dealership replaced the windshield. I had a small rock impact near the line of sight cameras that was easily repaired by safelight with no issues with cracking. Today I came out of the grocery store to find my parked Outback's windshield has a crack from the same passenger side point as the first crack. The crack was all the way to the center of the windshield. There is a very small chip looking impact (smaller than the point of a ball point pen) approx 4" from the lower corner passenger side. I do not recall hearing an impact at any point. Beyond not hearing an impact the problem is that there is no way on earth that a safesubaru windshield should crack so deeply and so long from a tiny impact. I have been reading that many other Subaru drivers are having this problem. Something needs to be done to make Subaru protect their drivers from defective windshields, as they seem to be taking zero responsibility for the huge safety risk these poorly designed windshields are causing.