Automatic Emergency Braking problems of the 2019 Subaru Outback

I was driving my 2019 Subaru Outback north on [xxx] just north of alanson, michigan on [xxx] when it applied the brakes and made a noise similar to driving on the rumble strip. There were no vehicles in front of me. Scary and now I am nervous driving this car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving in the fast lane on interstate 5 at a speed of approximately 70mph, with cruise control on, during clear dry conditions, my automatic emergency brake system engaged and made my vehicle come to an abrupt and complete stop in the fast lane. I lost complete control of my vehicle. I was unable to steer or accelerate. Once I stopped, I was able to use my accelerator, but very quickly my vehicle abruptly stopped again and I could not steer it. After I stopped for the second time, I was then able to then accelerate slowly and pull off the freeway into the wide left shoulder. When I turned the car off and then back on again to get out of danger, I disengaged the cruise control, and I was able to get back on the freeway and out of the fast lane. It was a clear day, no clouds, no shadows, no birds, no vehicles right in front of me or next to me. There was no warning lamp or alarms prior to the braking. There was no debris or excessive dirt on my windshield. My husband and I were certainly in danger of being rear ended at a high speed, but miraculously, the vehicles behind us were able to stop and/or pull into the left shoulder to avoid a collision. Not only were we at risk of serious injury or death, but there very easily could have been a multi-car pile up on the freeway with many people at risk of injury. My car is currently at my local Subaru dealership and they are investigating the problem. They have not been able to reproduce the issue yet, but are bringing in another specialist tomorrow. I felt this issue absolutely needed to be reported as it is a very serious safety issue. I do not trust my vehicle any more.

Once in a while when I back up out of my driveway the brakes slam on but there is nothing behind me. My windshield cracked and I have to get a new one.

On June 20th my front windshield began spontaneously cracking while sitting in driveway. A day later while driving on the interstate, the rearview mirror fell off windshield. Since the rearview mirror is essential for several electronic safety mechanisms to function properly, this means they were disabled and/or malfunctioning as well. After having the windshield replaced, the same thing happened about a month later (July 24, 2021) so now I have to replace it again. In both cases, the Subaru service manager determined that there was no chipping or other external damage to the windshield. Looking at customer forums & complaints, this appears to be a defective windshield problem that Subaru is attempting to cover up. It has been going on since at least the 2015 model year. Please help.

My 2019 Subaru Outback unintentionally accelerated. I was sitting in my SUV waiting for an electronic gate to open at my storage unit. I was about 10-15 feet in front of the gate. My foot was firmly on the brake and the car was in drive. I have been at this gate many times. This time, before the gate could fully open, the car raced forward at top speed into the gate. Damaging my bumper and terrifying me! the gate did stop the car. I felt like a ghost had slammed a foot on the gas pedal!!! the breaks did nothing. The Subaru floor mat was attached with 2 pegs and sticks like velcro to the carpet. Thank god I was not at a crosswalk or in front of a building - I would have killed myself or someone else! I reported this to my local dealer and they referred me to Subaru of America. The dealer had my car for 6 weeks and s. O. A. Sent a team to inspect the car for 6 hours. Customer service after 6 weeks said my car was fine. That no issues were found! they will not provide me with a list of tests completed or what was reported by the "black box" on board. All I have is a email from peter at customer service (that was my 3rd and final rep. ) that that is all the information that he has or can get and the care is fine to drive! if that is so, why is there a class action lawsuit against them!.

Continuing problems with the battery being dead (five). The car has been in the shop twice and had the battery replaced both times. The service appointments occurred Nov. 2019 and March 2021.

Front windshield cracked while vehicle parked in driveway. Crack is in passenger side extending from side across and curving up. Had several windshield repairs near center of glass before. Mileage is just under 34,000 miles.

Unintended acceleration event when applying the brake at slow speed, pulling into a parking spot. Braking force was unable to over come the acceleration. Fortunately no injuries or damage. A scary situation, confidence lost in the vehicle. Subaru north America claims "the vehicle is safe and operating as designed. ".