Carrier/rack problems of the 2019 Subaru Outback - part 2

51 problems related to carrier/rack have been reported for the 2019 Subaru Outback. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2019 Subaru Outback based on all problems reported for the 2019 Outback.

36 Carrier/rack problem

Failure Date: 08/03/2019

Windshield has cracked two times in the 3 months I've own the car. I was on the highway a tiny stone hit the windshield and it ran all the across immediately. I had it replaced and the same thing happened. Just not normal.

37 Carrier/rack problem

Failure Date: 07/22/2019

I am submitting a formal complaint regarding the Subaru windshield class action lawsuit. I am the fleet manager of a large company. We recently purchased about 30 2019-2020 Subaru vehicles including the Outback, forester and legacy. Approximately, 1/3 of them experienced a random windshield break. All of them have been replaced. 3 of those replaced, cracked again. I've received no assistance from Subaru and my drivers receive no warranty assistance from the dealerships. I'd like to speak to someone to add my complaint to the growing list of other complaints. I understand the lawsuit could take some time before a final decision, I want to make sure our vehicles are included. Thank you.

38 Carrier/rack problem

Failure Date: 07/13/2019

Front windshield sustained a small chip in the upper area behind the rearview mirror and has subsequently turned into a huge crack extending across and down the passenger side. There was a previous class action lawsuit for the 15-16 Outbacks regarding the windshield. The fact that the windshield is cracking this easily from a small chip leads me to believe that they did not fix the issues from the previous 15-16 model year windshield design.

39 Carrier/rack problem

Failure Date: 05/24/2019

When I drive my new 2019 Subaru Outback with eyesight (one month old) on highway, a truck runs over rocks and they hits my windshield. Then the windshield has chips and cracks. The cracks grow larger than a dollar bill in few minutes and one crack is larger than 22 inches in few hours. It seems to me the windshield is not well made and does not have good quality. It is not safe.

40 Carrier/rack problem

Failure Date: 05/19/2019

Windshield cracked while car was stationary.

41 Carrier/rack problem

Failure Date: 04/13/2019

2019- cracked windshield on passenger side (stationary) unknown origin 2/9/2020-check engine light came on (moving on highway) unknown origin 2/15/2020- check engine light came on (moving on highway) unknown origin 3/15/2020- check engine light came on (moving on highway) unknown origin 3/24/2020- check engine light came on (moving on highway) told it was an oxygen sensor 4/16/2021- cracked windshield on passenger side (moving on highway) hit by stone 5/1/2021- cracked windshield on passenger side (had just picked up car less than 24 hrs before this occurred. Had the 4/16/21 cracked windshield repaired and a remote starter put in) (moving on highway) unknown origin 5/1/2021- when using key instead of brand new remote starter (installed and purchased from Subaru dealership) the car horn randomly beeps 3-4 times when car is started with key (stationary) unknown origin.

42 Carrier/rack problem

Failure Date: 04/10/2019

On 4/10/19 as I was getting into my car, I noticed a huge crack on my driver side of the windshield that starts from the base running toward the center of the windshield. The car was bought on Jan 20th of 2019 and has 4200 miles. Called safelite and they are estimating $1300+ to replace.

43 Carrier/rack problem

Failure Date: 03/27/2019

The windshield developed a crack and significant expansion cracks while driving 70mph on a highway on 27mar2019. There was no car within 1-2 football fields. This was on a 4-lane divided highway. The pebble that may have hit my windshield should not have caused the significant damage to the windshield since no vehicle was nearby. I have had this car for <2 months and have driven it ~3500 miles. It was brand new. It appears there is a manufacturing defect that may be similar to the 2015-2016 Outback. I am concerned that there may continued cracks/fractures of the windshield with minimal trauma. Thank you for your time.

44 Carrier/rack problem

Failure Date: 03/15/2019

The windshield on my 2019 Subaru Outback cracked out of nowhere while I was driving to work. There had been nothing up to this point that would have resulted in the windshield cracking. There were no chips or dents previous to the cracking.

45 Carrier/rack problem

Failure Date: 03/01/2019

Windshield cracked spontaneously. Driver window does not open.

46 Carrier/rack problem

Failure Date: 02/14/2019

The windshield cracked in multiple places after being hit in the center by a small rock.

47 Carrier/rack problem

Failure Date: 02/06/2019

I was emailing about my concern for my 2019 Outback and the ongoing issues with the windshield. I had an issue where my windshield was struck with some small debris and caused a crack in my windshield. A week later it cracked severely on the bottom passenger side. Two weeks� after, a small pebble hit the top passenger side on the windshield and caused a pit. A week after that issue it also cracked severely where the second hit occurred. I am aware of the class action issue for front windshields from 2016 to 2017 for Outback�s. Is this an ongoing problem? if so how can your company claim to the safest vehicle on the road if the windshield continues to have issues. I have a baby on the way in a couple of weeks and now I doubt the safety of my choice. I now have to use my insurance, my money and take time out of my busyness to have this fixed. I have had many cars in my lifetime and had varying amounts of items hit the windshield on the freeway and never had a crack happen. I was behind a construction vehicle and had a large amount of tar chunks and rocks hit my Nissan altima. It had some chips in the windshield but never cracked. I have had this car less than 3 months with less than 2000 miles on it and already severe chips and cracks in my windshield? the glass company that was used must be allowing inferior products to be sold. I want to know how I can be compensated for my time and aguish and how your company can fix this ongoing issue? the glass on the vehicle should not have any quality issues as it has not seen any road time or wear along with sun degradation. Can you explain why the quality of the glass is of such poor resistance? this email that I wrote above was send to Subaru of America.

48 Carrier/rack problem

Failure Date: 01/07/2019

The car was not used over the weekend except for a 5 mile trip to church where it did not encounter any rocks, hits, etc. Drove home and the car windshield was find. The next morning when I got into the car, after I used my remote to start and warm up my Outback, there was about an 8-10 inch crack in the windshield that originated from beyond the windshield wiper on the passenger side of the car. The crack grew worse to about 12 inches. Called Subaru dealer who directed me to their windshield service agent. Took time off from work and they installed oem glass (insurance covers this) and calibrated the windshield. After driving home, the car made wind tunnel noises, windshield fluid system did not work, navigation did not work so I brought the car to the dealer (took more time off from work). They found a leak in the windshield, repaired the fluid unit and ignored the navigation issue. They sent me back to their agent. They took out the windshield repositioned it and sent me on my way. Today I found puddles of water on the floor of my car (leak), navigation does not work and wind tunnel noise is still there. This windshield is supposed to protect the driver and passenger as extra support for the roof, prevention of objects flying at you and allow for the eyesight system to do its job. This car is one month old and the crack in the windshield experience sounds eerily similar to others' complaints. When you pay the money for a top safety pick, you want the safety and I do not have it.

49 Carrier/rack problem

Failure Date: 12/11/2018

Had my new car for 2 months and was driving about 50 miles an hour on the freeway, in the far right lane to prepare to exit. Heard a sound from the right front of the car, then noticed a very small crack in the upper right side of front windshield and thought a rock was kicked up by another car but saw no objects and there were few cars driving near me. It seemed odd and unsafe that a windshield could crack from little to no impact. Over the next day, the small crack expanded to about 12 inches. Spent $847 to replace the windshield and re-calibrate eyesight.

50 Carrier/rack problem

Failure Date: 08/28/2018

Windshield crack appeared overnight on the 4th day of ownership. The crack covers 1/2 the windshield and is growing daily. Naturally it can't be fixed because no one has the windshield for a 2019 Subaru Outback in stock or available by order. No visible chip damage apparent. Note there are multiple class action lawsuits against Subaru for this identical problem.

51 Carrier/rack problem

Failure Date: 08/17/2018

Purchased a brand new 2019 Subaru Outback 3. 6r limited with eyesight. With less than 23 miles on it, the windshield spontaneously cracked just sitting in the garage. Researching the web shows this is a problem with Subaru Outback.



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Outback Defect Investigations