Exterior Lighting Problems of Suzuki Forenza - part 2

2005 Suzuki Forenza. Consumer writes in regards to malfunction of vehicle driving lights. The consumer stated she received a recall notice in September 2012 and responded immediately by calling the department with her information regarding the expensive repair bill from January 2012, when the said recall had in fact disabled the driving lights on her vehicle. The consumer submitted all of the required paperwork to be reviewed for reimbursement. The beginning of January was her first experience with the driving lights shutting off, while driving in the dark at 60 mph. Within 10 to 15 minutes the lights came back on, but a few minutes later they shut off again. The consumer had various individuals check for a loose connection to the lights, but no one could find anything, because the problem was hidden within the dashboard. The consumer took the vehicle to the dealer, where they diagnosed the problem as a melted splice pack. The customer relations contacted the consumer and informed her the problem she experienced back in January did pertain to the recall and out of the $513. 60 bill, should would only receive $75. The representative stated the mechanic was not aware of the problem and had to spend time diagnosing the issue which took him four hours. She then informed the consumer that with the information from the recall notice, the same repair could have been fixed in less than an hour, which was the amount that would be refunded.

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I called the Suzuki corporate office because my 2005 Suzuki Forenza head lamps go on and off. They re-called this in 2007, I did not own it then but they claim the car was fixed under the re-call. They told me that I need to travel 2 hours to get it diagnosed again and must pay for it. . . . . . . . . This is absolutely crap. . . . . . . . What recourse do I have. . . . . . . . . Short of suing them when we get into an accident when the lights go out on a dark road in the middle of the night. Which trust me I will do if that happens!.

Lowbeams failed after recall services performed and warranty expired. Fuses and relay system fine. Called Suzuki, informed there will be a diagnostic fee for this because the recall work had been performed already and car is out of warranty.

The headlamps on the car do not work all I can use are the high beams, the inside lighting for the radio do not work either and the paint is peeling off the car.

The contact owns a 2005 Suzuki Forenza. She had her vehicle repaired according to recall notice number 07v452000 (exterior lighting) in December 2009. While driving approximately 35 mph at night, the head-lights failed without warning. She had to use the high beams to get home. She took the vehicle back to the dealership and had them replaced at her expense. She referenced the prior recall and was told that the failure was not related to the recall. She had not called the manufacturer to-date. The current and failure mileages were approximately 62,000- updated 1/11/09 updated 01/14/10.

The contact owns a 2006 Suzuki Forenza. The contact stated that while driving and trying to turn the low and high beams on and then noticed that they failed to turn on. The dealer was informed about the failure and stated that there was no recall and would charge her for a diagnostic test. The vehicle was not repaired. The failure mileage was 20000 and the current mileage was 30000. Updated 1/21/11 the consumer stated all of the lights failed except the running lights. The failure was due to a broken wire. Updated 02/14/11.

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The contact owns a 2004 Suzuki Forenza. While driving 55 mph, the contact activated the high beams and all of the interior and exterior lights dimmed and the radio shut off. She pulled off the road and the low beams illuminated approximately two minutes later. When the high beams finally illuminated, the vehicle completely lost power and the engine shut off. The vehicle would not restart and was towed to the dealer. The diagnosis was that the floor harness had burned out from the front to the rear of the vehicle. Nhtsa campaign id number 07v452000 (exterior lighting) was referenced. The purchase date was unknown. The current and failure mileages were 32,445. Updated 02-19-08 the consumer stated the lights did not dim but went out. The dealer stated automatic door lock inoperable. Updated 02/14/08.

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The contact owns a 2004 Suzuki Forenza. The light switch on the front driver side began smoking when it was turned on. The steering sustained burns. On November 20, 2007, the vehicle remained at the dealer for three weeks. She retrieved the vehicle on December 15, 2007 and returned to the dealer the following day. Currently, when the light switch is turned off, it would come back on. The dealer had the vehicle until January 16, 2008. The vehicle went back to the dealer on January 27, or 28, 2007 because the switch was not working. None of the lights on the instrument panel or exterior lights were working. She received the vehicle back on February 10, 2008 and was informed that the failure was the harness in the switch and the wires. They did the wiring. The vehicle is currently with the dealer and has been there since February 10, 2008. The dealer stated that they are still trying to diagnose the failure. Nhtsa campaign id number 07v452000 (exterior lighting) was referenced. The current mileage was 89,791 and failure mileage was 81,000.

2005 Suzuki Forenza with recall for lowbeam and running lights. Consumer states that the dealer informed her of another recall for the water pump when getting the recall for the lights repaired. The consumer wanted to know why the recall for the water pump was not listed.