Three problems related to computer failure have been reported for the 2017 Tesla Model S. The most recently reported issues are listed below.
The Tesla Model S main screen blacked out, causing me to not have access to any of the car's control system other than to drive it (no backup camera, climate control, music, door locking, suspension adjusting, turn signal chiming, and other essential safety featues). When I took it to Tesla, they identified the problem but told me to fix the root of it, I'd have to pay for an "mcu2 upgrade" of over $1000 even though they know the computer chip is bad (and will go bad again). This happens sometimes while the car is parked and other times when in motion.
Vehicle computer fails repeatedly over and over, hundreds of times since purchasing the car and Tesla refuses to do anything about it. The primary display that indicates my speed, indicators etc does not work at intermittent times, I at other times can not control or function lights, turn indicators, or basic functions other than acceleration and braking / turning. This has been to service many times and each time they say they won't do anything to help. Often times the cruise control won't work, and since the display won't function or freezes completely ' I cannot use radio, navigation, etc. There have been several instances where my vehicle will not even turn on, or will take 20 minutes to 'boot' up. There have also been major issues where the vehicle will not accept a charge at all. Additionally, the vehicle states a range of 299 miles per charge, and after exemplary usage, I only get approx 265 miles per charge now which is well beyond average degradation for an ev.
The contact owns a 2017 Tesla Model S. The contact stated that the hardware computer failed. The contact stated that the vehicle was repaired once for the failure however, the failure recurred. The vehicle was taken back to the same dealer Tesla service center - latham (326 old niskayuna rd, latham, NY 12110) however, the dealer refused to service the vehicle for free. The contact drove the vehicle to the dealer without the indicator lights or windshield wipers operational. The manufacturer was made aware of the failure but, offered no assistance. The failure mileage was approximately 61,000.
| Electrical System problems | |
| Software problems | |
| Computer Failure problems | |
| Instrument Cluster/panel problems |