Four problems related to radio/tape cd player have been reported for the 2017 Tesla Model S. The most recently reported issues are listed below.
My screen keeps freezing and is black causing a safety hazard and I can't drive the car anymore. I have taken the car to Tesla several times but they won't fix it. The computer is broken and the chip has failed. The ac doesn't work, I can't control my radio, my back up camera doesn't work, turn signals don't work, hands free system doesn't work, nav system doesn't work. Tesla needs to replace my entire nav, entertainment computer to return the car to what I actually paid for. The clock doesn't work, and I can't tell how much battery life I have left. This is a dangerous situation and they have refused to repair then computer. This is an electric car and 100% relies on the computer to control even the smallest details. I cannot drive the car and try to reboot the car while I'm driving. Nothing has worked. Tesla knows about this situation and I am not the only owner who has this problem.
The touchscreen in the car freezes resulting in many functions not working such as navigation, radio, turn signals, and so on. The issue occurs randomly irrespective of if the vehicle is parked or in motion. Tesla service has not taken any action even though the issue has been reported several times with a service request. They keep telling its a software issue and an update will come to resolve it.
Vehicle computer fails repeatedly over and over, hundreds of times since purchasing the car and Tesla refuses to do anything about it. The primary display that indicates my speed, indicators etc does not work at intermittent times, I at other times can not control or function lights, turn indicators, or basic functions other than acceleration and braking / turning. This has been to service many times and each time they say they won't do anything to help. Often times the cruise control won't work, and since the display won't function or freezes completely ' I cannot use radio, navigation, etc. There have been several instances where my vehicle will not even turn on, or will take 20 minutes to 'boot' up. There have also been major issues where the vehicle will not accept a charge at all. Additionally, the vehicle states a range of 299 miles per charge, and after exemplary usage, I only get approx 265 miles per charge now which is well beyond average degradation for an ev.
When any form of music playback fails (usb, radio, etc) the audio alert functionality of the car also is disabled. Any audio alarms (everything from blinker sounds to emergency brake warnings) cease to function until the music playback recovers from its error.