Table 1 shows one common seats related problems of the 2023 Tesla Model S.
| Problem Category | Number of Problems |
|---|---|
| Seats problems |
?the driver's seat assembly on the vehicle suffers from a critical mechanical and software tracking defect that causes the seat to permanently jam into a mechanical lock, creating an immediate and severe safety hazard. ?the electronic calibration soft-stops for the driver's seat allow the mechanism to travel past the safe limits of the track when indexed or operated. When the seat reaches the absolute mechanical limit of the rear rail, the lead screw/worm gear mechanism binds tightly, resulting in a total mechanical lock where the motor lacks the breakaway torque to reverse direction. This causes the driver's seat to become permanently stuck in the fully rearward position. ?this defect directly compromises vehicle safety by potentially preventing a driver from safely reaching and operating the brake and accelerator pedals. ?the vehicle has been taken to the manufacturer's service center on three separate occasions for this exact issue. During these three visits, technicians physically replaced the seat motor, checked track alignment, and attempted recalibration. Despite these repeated hardware interventions, the defect persists, and the seat continues to travel past safe limits and bind into a mechanical lock. The manufacturer has now refused to correct the underlying track/assembly defect under warranty, incorrectly dismissing the recurring, hazardous mechanical failure as "customer education. " the vehicle lacks a safe physical fail-safe to prevent the seat from self-destructing into a permanently jammed state.
Driver seat will no adjust leaving is in a position too far from the brake and steering wheel and too low to see over dashboard adequately.
Front safety system fault with complaints on Nov 21, 2023, Nov 27, 2033 and then on March 6, 2023 then Tesla service finally repaired and advised as follows: “technician notes verified customer concern alert was not present on drop off but when moving drivers seat through range of motion found faults appeared. Inspected pin fit of harness found no pin issues. Replaced the drivers seat harness and re tested during seat movement verified faults not currently present. ”.