Back Over Prevention Problems of Tesla Model S - part 2

The contact owns a 2015 Tesla Model S. The contact stated while driving 30 mph, the display screen stopped functioning. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The vehicle was taken to Tesla service - latham (326 old niskayuna rd latham, NY 12110) where it was diagnosed and the contact was informed that the embedded multi-media card (emmc) controller needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was approximately 118,398. Consumer contacted the manufacturer to get reimbursed for the repair, but the manufacturer told them that they had no record of the repair.

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The contact owns a 2016 Tesla Model S. The contact stated while driving at an undisclosed speed, the instrument screen inadvertently went black. There were no warning lights illuminated. The contact pulled to the side of the road and then drove the vehicle to his destination. The contact stated that the failure recurred while driving. The vehicle was not diagnosed nor repaired. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, he was not able to schedule the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 10,000. Parts distribution disconnect.

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The contact owns a 2015 Tesla Model S. The contact stated while driving at various speeds, the main center display failed not allowing the contact to use the rearview camera, the turn signals, and all the electrical functions. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the emmc flash memory device needing to be replaced. The vehicle was repaired. The contact stated that a couple of days later he received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 49,274.

The contact owns a 2016 Tesla Model S. The contact stated that while operating the vehicle, the mcu screen intermittently became inoperable. During the failure, the rear view camera and exterior turn signals were inoperable. The cause of the failure was not yet determined. A dealer was not contacted. The manufacturer was notified of the failure. The contact was informed that the vehicle was included in the NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The contact stated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 15,000.

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA campaign number 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced an unstated the failure. The failure mileage was 18,000. Parts distribution disconnect.

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The contact owns a 2013 Tesla Model S. The contact stated while driving at various speeds, the vinyl chloride monomer (vcm) unit became inoperable causing the vehicle to stall. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the vcm unit needing to be replaced. The vehicle was repaired. The contact then stated 18 months later, he received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The manufacturer had not been informed of the failure. The failure mileage was 120,000.

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The contact owns a 2016 Tesla Model S. The contact stated that the center console screen was blank which caused several other electrical failures. The contact then received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting). The dealer was contacted and informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.

The contact owns a 2012 Tesla Model S. The contact stated that there was a sticky substance coming out of the center display whether the vehicle was turned on or off. The vehicle was taken to the local dealer Tesla (135 us-22, springfield, NJ 07081, (973)921-0925) where it was diagnosed with needing the center display to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 32,000.

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The contact owns a 2015 Tesla Model S. The contact received notification of NHTSA campaign number: 21v035000 (back over prevention, visibility, exterior lighting) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the vehicle was exhibiting failure. The failure mileage was not available. The manufacturer was not contacted. Parts distribution disconnect.