Tesla Model X - Problems, Statistics, and Analysis

Tesla Model X owners have reported a total of 2,095 problems for their cars built in the 11 model years listed in the chart below. The chart shows the number of problems reported across all service years for each given model year of the Tesla Model X. The 2016 Tesla Model X cars have the most problems reported (536 problems).

Table 1. Total number of problems by model year for Tesla Model X

🔍 Common problems of Tesla Model X

The following chart shows the 23 most common problems for Tesla Model X cars. The number one most common problem is related to the vehicle's equipment (328 problems). The second most common problem is related to the vehicle's suspension (292 problems).

Table 2. Common problems of Tesla Model X

Problem Category Number of Problems
  Equipment
328
  Suspension
292
  Electrical System
283
  Steering
235
  Forward Collision Avoidance
183
  Structure
115
  Vehicle Speed Control
104
  Service Brakes
92
  Lane Departure
60
  Visibility
54
   
  Power Train
49
  Air Bag
45
  Exterior Lighting
40
  Seat Belt
37
  Back Over Prevention
34
  Seats
34
  Wheel
33
  Other Fuel System
22
  Engine And Engine Cooling
21
  Electronic Stability Control
16
  Tire
12
  Latches/locks/linkage
5
  Communication
1

📉 Compare Reliability Across Model Years Using PPMY Index

It would not be fair to compare the Tesla Model X of an older model year to newer model years since older vehicles have been in service longer and thus are expected to have more problems. In order to compare the reliability across Model X model years, we use the PPMY index which is defined as the problems reported per thousand vehicles per Year. A smaller PPMY index indicates greater reliability of the given model year cars.

    PPMY = P / S / Y * 1000,

where P = total problems reported during the life of a Tesla Model X model year; S = total units sold of the model year; Y = years since the debut of the model year (the age of the vehicle).

The results are shown in Table 3.

Table 3. Use PPMY Index to Compare Reliability Across Model X Model Years

Model X
Model Year
Problems Sales [1] Vehicle
Age
PPMY Index
  2020 19819,6766    
1.68
  2019 15711,3137    
1.98

📊 Number of Problems Reported During the First Year

Another way to measure the reliability across the model years of the Tesla Model X is to use the total number of problems reported during the vehicle's first year in service, as shown in the Table 4.

Table 4. Number of problems in vehicle's; first service year

Model YearProblems Reported
  2026 Model X
1
  2025 Model X
16
  2024 Model X
15
  2023 Model X
74
  2022 Model X
55
  2021 Model X
20
  2020 Model X
39
  2019 Model X
15
  2018 Model X
30
  2017 Model X
21
  2016 Model X
8


Model X Service Bulletins
Model X Defect Investigations
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