Assist problems of the 2017 Tesla Model X

Seven problems related to assist have been reported for the 2017 Tesla Model X. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Tesla Model X based on all problems reported for the 2017 Model X.

1 Assist problem

Failure Date: 10/17/2025

Power steering assist stopped working while on the road. A couple days later, power steering stopped working completely.

2 Assist problem

Failure Date: 05/09/2024

Tesla has failed to update the software on the car as per the recall notice. Tesla is requesting me to pay 2500$ to upgrade the hardware so they can update the recall hardware. I had reached out to Tesla more than three different times and been waiting for more than 4 months for Tesla to provide the resolution for recall which Tesla has failed to provide as yet t no cost. This is a major safely concerns and due to this I am afraid to drive this car.

3 Assist problem

Failure Date: 04/14/2024

While driving CA-17, as is frequently the case, I had to disengage automatic steering several times to correct its poor lane keeping. Much to my surprise, the vehicle stopped maintaining speed, creating a dangerous situation with vehicles behind me as the uphill road caused the vehicle to rapidly decelerate the second I turned the wheel. After experimentation, I discovered that Tesla has completely removed cruise control capabilities from these vehicles unless you completely disable the fsd beta functionality, which makes this vehicle highly unsafe to drive in any environment where autosteer is inadequate, including CA-17. Further, this isn't just unsafe on weird highways. This poor decision on Tesla's part could very easily cause rear-end collisions on freeways. Nobody in their right minds would expect a vehicle to suddenly massively decelerate just because you correct its poor steering. This is just plain dangerous. This so-called "full self driving (supervised)" version needs to be recalled immediately, and Tesla must be forced to make cruise control fallback available regardless of the fsd state. Until they do, it is fundamentally unsafe to allow Tesla vehicles to remain on public highways and freeways with fsd (supervised) enabled.

4 Assist problem

Failure Date: 02/08/2024

I received a notice from Tesla for recall no. 23v-838 for my 2017 Tesla Model X - p100d. The notice states that I should check if my software version is "2023. 44. 30" or a later release. Unfortunately, the 2017 Model X is on a different update schedule, as it has different computer and sensor systems than newer Model X's. My software version is from 2022. Accordingly, the recall was not remedied by Tesla for my vehicle and all other older Teslas with the prior sensor suite. I checked for any software updates but none was available. At the very least, the notice is deficient, as if they pushed a separate update for older model Teslas, it was not communicated therein. Thanks!.

5 Assist problem

Failure Date: 09/08/2022

We were driving down the freeway in daytime sunny weather on “autopilot” (I was actively monitoring the vehicle of course) when the car slammed on the brakes for no reason. It was aggressive and fortunately I disconnected the driver assist “autopilot” and immediately pressed on the accelerator (not an intuitive action) to avoid causing an accident. There was no reason for the car to behave this way. Furthermore, Tesla updated the software recently on my vehicle. I purchased the vehicle with radar, whereby it would use the radar as an input in coordination with other information for the adaptive cruise control and auto steer. (collectively called the “autopilot” by Tesla. This recent software update took the radar out of the equation and made my car function differently (less robust) by now only using the cameras and not the radar. The cameras on my model year are not, to my understanding, of the same capability as the cameras that Tesla is using with their newest models. Despite the cameras being older, Tesla modified the vehicle via over the air software update to only utilize the cameras, again, despite the car being designed to utilize the radar as an input to the semi autonomous driving. I take great issue with Tesla retroactively reducing the capability of my semi autonomous driving and not providing a warning or a clear choice. The phantom braking I experienced was after this software update that removed the radar. It’s one thing if a driver needs to be prepared to brake, but quite another if the car brakes extremely aggressively and the driver has to rush to press the accelerator, all while startled. I work as an airline pilot and this seeming total disregard for safety, removal of radar input that the car has on board already, and lack of transparency to the driver would never be accepted in aviation. I urge the NHTSA to look into the aggressive uncommanded braking. Thank you, stefan.

6 Assist problem

Failure Date: 02/27/2022

Since installing the latest update (2021. 24. 48), my vehicle is suddenly experiencing: * frequent bogus forward collision warnings (several per day) * instrument cluster outages (black screen) * sudden autopilot shutdowns caused by center display communication failures (mcu) other people with significantly different configurations (e. G. With the emmc repair done, with autopilot hardware version 1, etc. ) have experienced similar failures. This seems to be a very serious software regression that needs to be addressed immediately.

7 Assist problem

Failure Date: 10/24/2021

During hard rainfall the software of the vehicle issues an error: the windshield wipers, headlights, taillights and turn signal all stop working. Lane assist and parking assist fail as well. Sometimes the vehicle shifts into park when you stop. After stopping the vehicle, the doors won't open so you cannot exit the car. It does not matter if the car is moving or stationary when the software fails. You have to reboot the car and hope it resolves, usually it doesn't, or most often just wait to time the software glitch for the moment when the functions are temporarily enabled, specifically when trying to exit the car. We have taken this vehicle to Tesla for this issue multiple times and they have not solved it. This vehicle is a safety hazard, and a legal issue since the headlights and taillights go out, leaving you to drive without them in the dark.


Other Lane Departure related problems of the 2017 Tesla Model X



Model X Service Bulletins
Model X Defect Investigations