Warnings problems of the 2017 Tesla Model X

Three problems related to warnings have been reported for the 2017 Tesla Model X. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2017 Tesla Model X based on all problems reported for the 2017 Model X.

1 Warnings problem

Failure Date: 02/04/2023

This contains new information, a smoking gun, and is associated with NHTSA complaint numbers 11505487, 11505488, and 11505489. Nhtsa recall: 21v-035; Tesla manufacturer recall: sb-21-21-001 I was threatened a $35/day charge and tow/impound though no maintenance was performed on my vehicle. I went to pick it up and the vehicle was still suffering from the recalled emmc issue which causes the screens to blank, freeze, etc. All driving information, safety features, and some exterior safety features are lost - it's a major hazard. This recall has two parts, the first part was a Tesla over the air update, which it pushed to the affected vehicles. I believe in doing this, Tesla has now stated to the NHTSA that the recall was complete. However, the recall has a secondary part "to be specific, Tesla will replace the vcm daughterboard that has the hynix 8gb emmc with a vcm daughterboard that has an enhanced 64gb micron emmc, free of charge. " which Tesla is completely denying accomplishment. I have requested the car be repaired 7 times over the past 6 months and they have denied and avoided the recall repair, stating that there are no active recalls and forcing a paid upgrade to the mcu2. Tesla is abusing the over the air update capability and falsely stating that they're correcting issues to avoid correcting safety hazards. My vehicle has experienced 13 failures over our 6k miles of ownership in 6 months. In those 13 failures, 6 nearly caused catastrophic accidents. Additionally, the service center in fort worth (275 university drive) has been altering/cancelling service records to avoid completing required recall repairs. The gm, jennifer was recently fired/resigned and the senior service rep dennis was moved. Tesla must fix its unsafe vehicles and I recommend double checking all recalls Tesla has "completed" via over the air updates. They're artificially avoiding accomplishment of the recall and leveraging the safety hazard on the consumer.

2 Warnings problem

Failure Date: 07/27/2022

This issue most likely plagued our Model X during it's original factory warranty based on the class action, nthsa inquiry, and nthsa and Tesla recall for the same issue which affects Model X buil between 2016 and 201. These are the things we have personally experienced 12 times over our short ownership, 6 times these nearly caused accidents - this catastrophic malfunction has occurred (on average) once every 500 miles during our ownership: primary driving instrument and safety info screen (small screen/driver dash screen) and larger infotainment screen both: freeze, “lock up” or “go blank” turn black (an issue known by some drivers as “the black screen of death”) fail to turn on repeatedly reboot display a “touchscreen unresponsive” message stop working completely otherwise malfunction these issues generally occurred at the worst possible times, most likely when the deficiently designed computer was over taxed (night, weather, traffic, cold - though it also occurred twice under basic conditions). Each time, it was absolutely disorienting and results in a hazard for driver, occupants, and people/property around the malfunctioning vehicle. . Read more...

3 Warnings problem

Failure Date: 11/21/2020

Touch screen extremely sluggish, sometimes unresponsive during driving trip, losing many active safety features such as forward collision warning, side collision warning, rear view camera, active navigation leading to distractions from trying to use alternative hand phone navigation. Lost speedometer function while driving as shown on image below making driving unsafe. Image below showed driving on a city street while both control screens center and driver side became frozen leading to panicking distractions. Car often slow to boot up or wake up, taking several minutes, in order to be drivable. This situation may become unsafe in case of real emergency requiring to drive the vehicle immediately.


Other Forward Collision Avoidance related problems of the 2017 Tesla Model X



Model X Service Bulletins
Model X Defect Investigations