Table 1 shows one common electronic stability control related problems of the 2019 Tesla Model X.
| Problem Category | Number of Problems |
|---|---|
| Electronic Stability Control problems |
Tesla reboot while driving on a freeway! super scary experience driving home on cold and rainy October night in my one year old 2019 Model X. I turned on my auto-pilot and within few seconds, the dashboard as well as the speedometer turned black. The dashboard turned dark, lights out, and the car seemed to be free rolling at a high spped on the freeway. . . No indicators, no speedometer. Nothing. I thought that the car systems failed and I panicked, did not know what to do and my whole life flashed in front of me with the impending catastrophe. I continued driving. After a few minutes I turned on my right indicator (not knowing whether it was working) with the intent to exit the freeway. After a few minutes I managed to exit the freeway, found a spot to stop the car and waited for the functions to resume in 5-7 mins. Afterwards I called up Tesla roadside assistance. To my surprise, it seemed that they are aware of such issues. They advised me to not to use autopilot feature for 24 hours. They promised to evaluate the reasons and get back to me. It's been 2 days and I have not heard back from them. From the user forums I gather that this incident happened due to rebooting of the car's systems on its own and is not rare and other owners have expereinced this nasty issue. I am shocked that how could Tesla not fix this issue when they are aware of this? by not fixing this issue, we are waiting for a tragedy to happen or probably it happened already and no one know of the reasons. I am scared to drive this car knowing that this issue can happen again. I have put through undue stress and psychological trauma due to this incident.
While I was parking sudden unintended acceleration occurred vehicle jumped the curb and the vehicle smashed the building went thru the wall. There were twice prior incedents with no accident but freaking out whithin last 4 weeks. The vehicle was in motion in city street all three instances. All three incidents I was turning the corner or parking with less than 5 miles per hour.
Two major issues. On June 23, after a software update, I left to run some errands. I got a message that the update didn't install properly, but given that the functions of the update didn't seem critical, I decided to wait to try and reinstall. I was at a stop light in the center lane on wisconsin avenue in DC (a very busy street), when I went to go as the light turned green, my entire screen went black and I could not start the car. My hazard lights wouldn't even go on. Thankfully, I could roll down my window and wave cars to go by. I thank god that my children weren't with me, as I could have easily been in a catastrophic accident in a very busy intersection. After a couple of minutes of great distress, the car started again, but my navigation, auto drive, etc. Were not working. I called Tesla and they resent the update and it installed fine, but took about two hours and three tries??? this was a nightmare. My purse was in the backseat with my phone and I was so busy waving cars around me I couldn't get to it. And no power = no Tesla emergency assistance. How do you get help? this was terrifying. My second issue is that my lte rarely works. I've scheduled service, but they can't accommodate for another two weeks. That often leaves me with no navigation, no satellite radio, etc. , etc. My app now shows my car is charging in maryland. . . When it's in a parking garage in DC. Again, not helpful. Having this experience and the failing lte, I am 100% convinced that you need to have carplay, where at least you have a back up for navigation and voice to text ability. It isn't safer to only have lte if it doesn't work. Mine went out this morning during my commute and never came back. I even tried using my phone hotspot for wifi and that didn't work either. How are you going to offer netflix and voice text if the lte and wifi don't work? how is that safer?.