Table 1 shows two common engine and engine cooling related problems of the 2019 Tesla Model X.
| Problem Category | Number of Problems |
|---|---|
| Car Stall problems | |
| Engine And Engine Cooling problems |
Two major issues. On June 23, after a software update, I left to run some errands. I got a message that the update didn't install properly, but given that the functions of the update didn't seem critical, I decided to wait to try and reinstall. I was at a stop light in the center lane on wisconsin avenue in DC (a very busy street), when I went to go as the light turned green, my entire screen went black and I could not start the car. My hazard lights wouldn't even go on. Thankfully, I could roll down my window and wave cars to go by. I thank god that my children weren't with me, as I could have easily been in a catastrophic accident in a very busy intersection. After a couple of minutes of great distress, the car started again, but my navigation, auto drive, etc. Were not working. I called Tesla and they resent the update and it installed fine, but took about two hours and three tries??? this was a nightmare. My purse was in the backseat with my phone and I was so busy waving cars around me I couldn't get to it. And no power = no Tesla emergency assistance. How do you get help? this was terrifying. My second issue is that my lte rarely works. I've scheduled service, but they can't accommodate for another two weeks. That often leaves me with no navigation, no satellite radio, etc. , etc. My app now shows my car is charging in maryland. . . When it's in a parking garage in DC. Again, not helpful. Having this experience and the failing lte, I am 100% convinced that you need to have carplay, where at least you have a back up for navigation and voice to text ability. It isn't safer to only have lte if it doesn't work. Mine went out this morning during my commute and never came back. I even tried using my phone hotspot for wifi and that didn't work either. How are you going to offer netflix and voice text if the lte and wifi don't work? how is that safer?.
I just bought a 2019 Tesla Model X 2 weeks ago. While I was parking sudden unintended acceleration occurred vehicle jumped the curb and the vehicle smashed into a wall . The airbags deployed. The car took a life of its own. I am a good driver with no accident history and did not press the gas. I had just pressed the park button. I have several lacertaions on my face. My left orbital has a contusion and right eye needs retina surgery. I have cracked ribs. I will need extensive rehabilitation on my back and neck. I have nonstop headaches. What is scary is I could have been with my 5 year old on a highway. I almost drove over a 4-year-old child and her mother who was playing 4 feet away. The car was only 2 weeks old. I know that Tesla keeps saying the same thing that it is the fault of driver and that may be the case but I have several witnesses to see the car took off including my fiance driving behind me. Come on Tesla this is a $120k car, I loved this car for the 2 weeks I had it, now I am scared to drive it again.