Table 1 shows one common exterior lighting related problems of the 2019 Tesla Model X.
| Problem Category | Number of Problems |
|---|---|
| Exterior Lighting problems |
On Jan 1st, approx 6 pm (completely dark), I was driving my 2019 mx (41k miles) traveling at 60-65mph on i5. All of a sudden, I noticed a series of dashboard warnings popped up with warning sounds -> "acceleration/top speed reduced", "performance reduced", "service require", and "vehicle system shutting down". I had to pull over to the left shoulder due to limited control of my mx and I was only able to coast without any control of my power padel. . It was a scary moment hearing the beeping warning sound and the cars flying by in the express lane. Feeling the mx shaken every time when car passes by. I tried to call Tesla roadside assistance and waited for >40 min without anyone picking up the call. Decided to call the highway patrol and we were extremely lucky when the patrol car pulled up to protect us with its flashing warning lights. Because within five minutes of highway patrol arrival, all power shut down!! my warning light blinker and headlights were out completely!!! we could have been in a detrimental situation if the patrol car did not show up and ended up with cars/semi running into our parked mx. After the tow truck (summoned by the officer) towed our mx to the nearest SC (4. 5 miles away), we paid the outrageous $930 fee. After the Tesla rep informed me the hv battery and the 12v needs to be replaced.
We purchased this vehicle back in August 2019. We have been experienced both instrument panela fail on hwy in daytime and night time. We have returned to Tesla service center almost every month for this issue. However, Tesla isnt able to solve the problem for us. It seems very common to have both panels failed after more than an hour of driving it. Please kindly help to investigate it. This really put myself and family members in danger.
Tesla reboot while driving on a freeway! super scary experience driving home on cold and rainy October night in my one year old 2019 Model X. I turned on my auto-pilot and within few seconds, the dashboard as well as the speedometer turned black. The dashboard turned dark, lights out, and the car seemed to be free rolling at a high spped on the freeway. . . No indicators, no speedometer. Nothing. I thought that the car systems failed and I panicked, did not know what to do and my whole life flashed in front of me with the impending catastrophe. I continued driving. After a few minutes I turned on my right indicator (not knowing whether it was working) with the intent to exit the freeway. After a few minutes I managed to exit the freeway, found a spot to stop the car and waited for the functions to resume in 5-7 mins. Afterwards I called up Tesla roadside assistance. To my surprise, it seemed that they are aware of such issues. They advised me to not to use autopilot feature for 24 hours. They promised to evaluate the reasons and get back to me. It's been 2 days and I have not heard back from them. From the user forums I gather that this incident happened due to rebooting of the car's systems on its own and is not rare and other owners have expereinced this nasty issue. I am shocked that how could Tesla not fix this issue when they are aware of this? by not fixing this issue, we are waiting for a tragedy to happen or probably it happened already and no one know of the reasons. I am scared to drive this car knowing that this issue can happen again. I have put through undue stress and psychological trauma due to this incident.