Assist problems of the 2020 Tesla Model X

Four problems related to assist have been reported for the 2020 Tesla Model X. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Tesla Model X based on all problems reported for the 2020 Model X.

1 Assist problem

Failure Date: 08/07/2026

While driving my Tesla Model X on the interstate at highway speed, the vehicle began intermittently displaying false warnings that the trunk was open. This occurred multiple times during the drive and appears to have been caused by a malfunctioning trunk latch sensor. At the time, I was using autosteer, part of Tesla’s autopilot driver-assistance system. Each time the false trunk-open condition occurred, autosteer immediately and unexpectedly disengaged. Under normal circumstances, when autosteer disengages while I am driving, the vehicle provides an audible alert and a visual warning instructing the driver to take control immediately. During these incidents, neither warning occurred. There was no audible alert and no visual notification informing me that autosteer had disengaged or that I needed to immediately resume steering. The system simply stopped providing automatic steering assistance. Because there was no warning that autosteer had disengaged, I did not immediately realize that the vehicle was no longer maintaining its lane. The vehicle drifted into the adjacent lane before I recognized what had happened and regained control. Fortunately, there was no vehicle in the adjacent lane. Had another vehicle been present, this could have resulted in a collision. This occurred multiple times during the drive. The false trunk-open warning repeatedly caused autosteer to disengage without the normal audible or visual disengagement warnings. My primary safety concern is not simply the malfunctioning trunk latch sensor. The safety concern is that a failure of an unrelated trunk latch sensor can cause autosteer to suddenly disengage at highway speed without providing the driver with an audible or visual warning that automatic steering assistance has been lost. In my case, this failure mode resulted in an unintended lane departure. A relatively minor sensor malfunction should not be capable of causing an unannounced loss of automatic steering assistance.

2 Assist problem

Failure Date: 06/09/2025

This is a major safety issue --- we got an error that steering assistance was "reduced" for about 12 hours. Then on [xxx] at around [xxx], we were pulling out of a parked area (after being parked for 2 hours) -- and proceeded to increase speed on [xxx] in newark, the car steering wheel abruptly locked itself - you couldn't even move the steering wheel. It just locked and shut down completely. We proceeded to do a rest (hitting two scroll buttons) to reset the system over 5-6 times. Each time it takes about 10 mins to complete. It was pure horror - sitting on the road with cars just passing by and honking at me behind. I had the hazard lights on, but it was a dangerous situation. I was completely stuck and immobile. After some time, the steering wheel "magically" started working again. We've dropped the Tesla off at springfield and they are charging us over $6,000 in damages for this. This is a safety issue (we bought the car in March of 2024) and it's only been 15 months since we've had this used car. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

3 Assist problem

Failure Date: 09/19/2024

Tesla updated my vehicle with fsd 12. 5. 2. 1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it’s going to cause accidents. Please stop them.

4 Assist problem

Failure Date: 12/01/2021

We received the full self-driving beta software from Tesla this week. How NHTSA has permitted Tesla to enable this software for use on public streets is mind-blowing. It is that dangerous! do the public a favor and go drive a Tesla with fsd enabled. You can read my full comments on our blog: https://nerdvittles. Com/the-10000-hoax-meet-teslas-full-self-driving-vehicle/.


Other Lane Departure related problems of the 2020 Tesla Model X



Model X Service Bulletins
Model X Defect Investigations