general problems of the 2020 Tesla Model X

On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle’s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: the vehicle gave no dashboard warning no hood movement or vibration was visible prior to the event the hood opened suddenly and violently rather than gradually if the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety concern a hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffic. This type of failure could easily cause a high-speed crash. Video evidence of the incident [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On 3/21/24, while driving my second Tesla Model X on i395 from carson city back to reno at the speed of 79 mph on autopilot, the same sudden loud alarming situation occurred, with 1. Park assist unavailable 2. Steering assist reduced 3. Adaptive ride control degraded 4. Traction control disabled 5. Stability control disabled 6. Lane departure avoidance features unavailable 7. Automatic emergency braking is unavailable 8. Automatic vehicle hold disabled. I drove to s stop, the car can't park but remained in neutral gear. Can't hard reset. With my prior experience 1 month ago, I changed it into tow mode several times, finally was able to switch into park mode then was able to do a hard reset. When I brought in to Tesla, they said it's the same problem, steering rack issue. Another $5300 is gone. How can I be so unlucky to be hit with same model, different year, same problem, same driving condition and almost same place on earth, and both out of warranty and I have to pay in full? there must be manufacture defect on this!!!!!!.

On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.

The contact owns a 2020 Model X. The contact stated that while the vehicle was plugged into the home charging station an app message was received that indicated the vehicle had no charging power. Upon inspection it was discovered that the home charging station electrical cables connecting to the home had malfunctioned causing the electrical wiring to become burnt and chard. The home electrical wiring was also damaged during the failure. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 53,000.

Brakes will lock up a pre collision will activate in forward and reverse when no objects are present. It is a hazard to operate the vehicle since it will randomly slam in the brakes will driving down the road or reversing out of a parking space. Also electrical issues vehicle will no longer lock or unlock.

I was traveling from texas to south carolina and unfortunately decided to take my Model X, which was a bad idea to buy after the worst experience my family had gone thru. During my trip I stopped at supercharger in cottondale, alabama while my car was in starting my Model X broke and couldn’t start due to some technical problem with the car (car is still in factory warranty). The called road side assistance and was shipped to service center. 2/7 I am still lingering in middle way off my home or destination. I tried calling service center but no answer and mailbox is also full couldn’t leave voicemail. After trying multiple times (15-18times) finally I was able to speak with someone. 3/7 I was told by service super at fayetteville, GA that car cannot be fixed and they have not started diagnosis and I have to wait for minimum 10days. I told him my situation that I am traveling with my 2 kids ( 6yr & 8yr) and as I am in middle of my trip and not at my home town. 4/7 it’s hard for me to keep waiting for the car and ask him he can help me get the car fixed on priority giving the situation I am in. The supervisor was not able to arrive on any agreement. I also told him to get the car fixed and ship to texas since the car was having mechanical 5/7 problem and under factory warranty. I didn’t expect the answer what I got from Tesla service center and was told no. It’s hard to believe that Tesla didn’t care about customer service and after paying such a huge price they don’t care about its product. 6/7 I wanted to bring to Tesla attention and wanted to get some resolution. I am still here with my family and 2 young kids in atlanta waiting for my car far away from home with zero support from Tesla. #Tesla 7/7.

The vehicle's a/c system was not working as intended, noticing air is blowing very weak. The vehicle was took to Tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters. Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant. Cost of repair was $2020. 17, not covered by Tesla insurance.

The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.

Was pulling out of the starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when starbucks is busy. State farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.

The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000. The contact owns a 2020 Tesla Model X. The contact stated that while driving at various speeds with the cruise control or autopilot functions activated, the brakes inadvertently engaged, causing the vehicle to come to an abrupt stop. The vehicle experienced phantom braking. The contact stated that after the full self-driving beta program was installed, the failure occurred. The vehicle was taken to the dealer. The dealer transferred the contact to the tech department. The tech department informed the contact that they would repair the failure with an over-the-air software update. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 46,000.

The contact's wife owns a 2020 Tesla Model X. The contact stated that the vehicle had been experiencing electrical failures. The contact stated while his wife was starting the vehicle, a message indicating a low-battery voltage was displayed. The vehicle was taken to an unknown Tesla service center, where it was diagnosed that an electrical malfunction was causing a constant drain on the battery while the vehicle was turned off. The battery was replaced twice within two years. Additionally, the contact stated that while his wife was driving 25-30 mph, messages indicating that the abs, the automatic brake hold, regenerative brake, and the power steering was inoperable were displayed. Additionally, the vehicle jerked, causing the contact's wife to lose control of the vehicle. The contact's wife depressed the brake pedal and veered to the side of the road. The contact's wife notified the manufacturer of the failure and was instructed to reboot the vehicle. The contact's wife was able to drive to her nearby destination. Upon performing a diagnostic test remotely, the manufacturer informed the contact's wife that she could drive to the nearest Tesla service center located 60 miles away though the braking features had failed. The contact stated that the vehicle was unsafe to drive. The vehicle was not repaired. The failure mileage was approximately 24,000.

While driving on an interstate at night traveling at 70mph the computer/console froze navigation and wouldn’t respond to touch commands. Then everything on the car went dark. No screen, no signal lights, nothing. Luck is the only reason I did not have an accident. This was terrifying and dangerous and I and others could easily have gotten hurt. My car had no lights and other cars couldn’t see me as I changed lanes (without being able to signal) to pull in the emergency lane. The car has had connectivity issues starting at 1 year after purchase (about one month ago). I am sometimes unable to play music and the computer screen reads “no connectivity”. It may be a coincidence that the free 1 year trial of premium connectivity just ended at the same time these issues began. I now pay $10/month for the service. Right before the screen went dark I had been on the phone, which was docked in the charger. This all just happened and I have an appointment in 10 days at the Tesla service center.

The contact owns a 2020 Tesla Model X. The contact stated that the autopilot feature was activated while driving 70 mph however, the vehicle was unresponsive. The vehicle failed to slow down, and the brakes and steering wheel would not engage. The contact had to hold down both scroll wheels to reset the vehicle. The vehicle was taken to the dealer, and the dealer replaced the tires with snow tires. The dealer informed the contact that it was illegal to drive the vehicle with a secondary fault detected since the system crashed while on autopilot. The dealer provided a loaner vehicle. The dealer repaired the vehicle by replacing the gateway micro 8 gb sd flash drive card. However, the failure recurred. Additionally, the audible function was inoperable. The manufacturer was made aware of the failure and informed the contact that they would escalate the concern to the engineers and would contact him back. However, the contact had not heard from the manufacturer. The failure mileage was approximately 37,000.

While driving at highway speeds, my two info screens that provide all feedback to the driver (e. G. , speed, warning lights, etc. ) go dark. This has happened on multiple occasions and I have documented with Tesla. They acknowledged the issue and said they are working on a fix(?).

The screen has turned off a number of times while driving on the highway. Couldn't see any controls, speed, navigation, camera, etc. Screen was completely turned off. Also the suspension (ball joints) feel loose and make an odd sound.

While driving the car - the car's central computer rebooted. When this happens the music stops, all the screens (center console + driver display) go black. I was not using any autopilot functionality during this time. I'm curious what would have happened if I was. It takes about 30 seconds for the driver display to fully recover. I have a video of this in action.

While I was parking, my Tesla Model X suddenly accelerated into my office building. I am sure that my foot was on the brake at the time.

I purchased a Tesla x. They advertise 450 miles per charge. I have not gotten more than 300 miles per charge. The sales people lied about it and I have returned the car but now they don't want to refund the money. I am now in an expensive law suit.