Five problems related to suspension have been reported for the 2021 Tesla Model X. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2021 Tesla Model X based on all problems reported for the 2021 Model X.
Summary: the front suspension defect on my 2021 Model X, confirmed by st. Petersburg service center (invoice #3000s0013156326), presents a serious safety hazard. Timeline & concern: reported Dec 4, 2024, under esa. Example of Tesla’s delay tactics—service was scheduled only after warranty lapsed. Issue diagnosed in may 2025 as a faulty front upper control arm. Safety risk: failure could lead to loss of control. I request a safety investigation to prevent similar unsafe compromises.
It is commonly known that the drive shafts on the Model X fail. This is not a wear component and should be a recall. The suspension is also part of this issue and there are after market solutions to fix the suspension that is causing the failure of the half shafts.
At 50k miles the control arms on Model X seem to always fail. This is a serious safety issue. My last Model X had the same issue. Also my friends who have Teslas have many control arm failures.
On may 23, 2023the car went into the shop for an unrelated issue at that time the tires were checked and found to be needing replacement on front, nothing in notes about back tires. Tires we're filled with air at Tesla service. Through out the day on message through app with service no one mentioned tl me the customer that tires needed changing and I was let to drive out on newly pumped up worn tires. 2 days while on the road with my children the tire blew put luckily no one was injured and car had to be towed. At this point they said ohh the back tires are also poor we need to replace both and both were replaced. Several weeks after this a rattle developed and the car went back in in July and the control arm had to be replaced. In November the car started making more noise and only 9k miles later the inner front tires wore worn to the steel belt and had to be changed again also at this time it was found that the half shafts were broken and needed to be replaced. The click on turning the wheel at slow speed continued so the car went back in 3 weeks later at this point they told me that the back tires were excessively worn which they failed to mention a month before and now had to be changed so somehow I avoided another tire blow out. Tesla at this visit also found that the front suspension links were broken and needed to be changed. The car is still clicking on turning to the left on the problem has not been fixed. I believe that the defective suspension has parts breaking because of a defect and this is causing unnecessary pressure on the tires and therefore causing early wear of the tires. This is a safety concern as the tires can blow out at any time if not checked monthly and still I can not rely on Tesla workers to even communicate that these tires need to be changed. Also when the tires went bad after9 k miles Tesla tried to blame it on me saying it's bc the tires were not rotated but this time they are stating they miss spoke bc these tires are not rotatable.
On 10-16-21 Saturday around 7:40 pm, I was going to my brother-in-law's house which is on the left side of the road I was driving. It is a single lane road in a busy residential area. I wanted to park outside of the house by the road. I took a left turn towards the gate, then slight reverse and put in drive to pull to park parallel to the road. My Tesla model-x went into 'sudden unintended acceleration' mode, went left to right to left in a violent way, picking up speed like a rocket. I applied the breaks repeatedly, but the car did not stop and continued to race on the road for about 0. 3 mile where the road takes slight left turn. It went and crashed into a 40 ft tall big pine tree at probably more than 150 mph. It knocked off part of the compound wall of the owner, and passenger front tire blew away and landed in their front yard. I had the seat belt on. No other vehicle involved. I was the only occupant in the vehicle. No fire. I called 911 from my cell phone. I opened the driver side door manually and got out. Police took the report from me and took pictures. The report will be in another 3 days. Ambulance took me to hospital. Broke rt ulna, lumbar 2 vertebra, pneumothorax lt lung with collapse of left lung, s/p chest tube. Also cervical muscle strain/ rupture. Discharge after 3 days. Still lot of back pain. Unable to go to work. Car is total loss. I have Tesla insurance. Reported the accident to insurance. Adjuster still working on the claim. Requested to 'preserve the car' for further investigation. 7-14-when I stop at a light, the front end of car goes up by about 4 inches. Took to Tesla service center and I was told it is adaptive suspension and it is normal. 8-10-21. When I apply break to stop at a red light, and when I turn on left turn signal, power shuts off completely, everything blank in the middle of busy traffic, had to reset power. Very scary. Happened twice. Complained. Tesla remotely updated sd card. Happened again on 10-15-21.
Suspension problems | |
Front Suspension Control Arm problems |