Table 1 shows one common wheel related problems of the 2023 Tesla Model X.
| Problem Category | Number of Problems |
|---|---|
| Wheel problems |
I am reporting a catastrophic suspension failure resulting in complete wheel separation on my 2023 Tesla Model X plaid shortly after Tesla service. While driving, the front left wheel separated from the hub, rendering the vehicle not drivable and creating an immediate risk of loss of control, collision, and serious injury or death. Tesla towed the vehicle back to its service center and issued written service documentation stating (verbatim): “the front left wheel had separated from the hub. The issue was caused by missing hardware on the upper control arm, leading to further damage. ” Tesla did not attribute the failure to impact, road debris, wear, or misuse. The missing hardware was at a critical suspension attachment point. As a result, Tesla replaced multiple major safety-critical components under goodwill / internal service, including the front left active damper/air spring, upper control arm bracket, halfshaft, wheel speed sensor, and multiple structural fasteners. A wheel-off event caused by missing suspension hardware represents a severe safety defect with high risk of catastrophic injury or fatality. This incident raises serious concerns about suspension assembly, post-service quality control, and whether other vehicles may be operating with missing or unsecured hardware. I respectfully request NHTSA review this as a suspension/wheel retention safety defect and evaluate whether additional investigation or corrective action is warranted.
We bought our Tesla Model X on or about June 6th 2023, on or about March 22nd our right rear tire developed a leak, we took it to les schwab tires to have it checked our and they discovered it was a cracked wheel, they said it was a defective wheel and that we should take it to Tesla to get replaced as they have seen 3 others in the last 2 weeks. We took it to Tesla and they said they would not warranty any wheels as they have never warrantied any before. They said it was due to road impact but there is no sign of any impact visible other than the crack. Around that same time our passenger door window button fell inside the door panel so we scheduled an appointment to have it fixed and had been advised it would be covered. My wife took it to them on or about April 19th and one guy said it probably wouldn't be covered then the other service adviser stated that it would be warranty as we have not had the car for even a year but then the service manager refused to fix it and wanted us to pay over $1,000 to fix it. They said it was from abuse that it broke but not sure how you abuse a switch push down on it with your finger to activate switch. Now on Saturday April 27th we have developed another tire loosing air, now the left rear due to another cracked wheel. Now I did more research online and have found numerous people with the same problems and having 3-4 of their factory wheels breaking. This is also on top of the car wearing out the inside edge of the tire while the center and outer part of the tire has lots of life left in it meaning that the alignment is not properly set but Tesla says that it is normal because it is a performance vehicle. Not sure that I would consider a 6 passenger sub a performance vehicle.