Table 1 shows one common steering related problems of the 2025 Tesla Model Y.
| Problem Category | Number of Problems |
|---|---|
| Steering problems |
On January 28, 2026, the vehicle (a Tesla Model Y) was operating with the full self-driving (fsd) system actively engaged in normal highway traffic conditions. Without any prior warning messages, chimes, or system alerts, the fsd system abruptly disengaged approximately 1 second before the vehicle steered into a concrete road divider. Component failed: the Tesla full self-driving (fsd) software and underlying perception/control systems failed to maintain the lane and abruptly handed over control with insufficient time to react. The vehicle and its data are available for inspection. Safety risk: the sudden, sub-second disengagement provided the driver with zero time to react, take manual control, or perform an evasive maneuver. This system failure directly resulted in a high-speed collision with a road divider, causing significant vehicle damage and physical injuries to the driver that required medical treatment. Inspection/confirmation: the vehicle is currently subject to an open insurance claim and has been evaluated for repair. Warnings: there were no warning lamps, messages, or requests for the driver to take over prior to the immediate 1-second window before the crash. Evidence: I have downloaded and preserved the complete event data record (edr) and the multi-angle dashcam video files. The edr data mathematically documents the sub-second disengagement, and the video files confirm normal traffic flow with no external hazards forcing the collision. I can provide the edr pdf and video files to NHTSA investigators immediately upon request.
I am writing to formally report a serious safety incident involving a Tesla vehicle and to document multiple critical system failures that occurred during an accident, resulting in physical injuries to me. On the 12/24/2025, while operating Tesla under rainy conditions, I experienced a sudden and dangerous malfunction of the vehicle. During the event, the steering system became unresponsive and appeared to lock, preventing me from maintaining control of the vehicle. Simultaneously, the braking system failed to respond as expected despite my attempt to apply the brakes. These failures significantly impaired my ability to avoid or mitigate the collision. Most concerning, the vehicle’s airbag system did not deploy during the impact. Given the severity of the collision and the resulting injuries, the lack of airbag deployment represents a serious failure of a critical safety system designed to protect occupants in such events. As a direct result of this incident and the apparent malfunction of multiple safety systems, I sustained physical injuries that required medical evaluation and treatment. Beyond the physical harm, the incident caused significant emotional distress and raised serious concerns about the safety and reliability of the vehicle. I am submitting this complaint to formally document these safety failures and to request a thorough investigation into the performance of the steering, braking, and airbag systems involved in this incident. I believe this matter presents a significant safety concern not only for myself but also for other drivers and passengers who rely on these systems to function properly in emergency situations. Please confirm receipt of this complaint and advise me of the next steps in your investigation process. I am prepared to provide additional documentation, including medical records, photographs, vehicle data, and incident details, upon request. Thank you for your attention to this serious matter.
The vehicle was in supervised full self driving on the turnpike, when all of a sudden it darted out of the lane into th grass hitting a guard rail.
While driving towards our friends place, an alert came up saying "steering assist reduced" with error code gtw_w075. The car was running at about 60 to 65 mph and at that speed l, we didn't notice much issue in handling the car. When we were leaving for home, the alert was still active and at that time, we realized that the steering was extremely difficult to use. Herculean effort was required to turn the car left or right and we decided it was unsafe to drive. I then researched this alert and lots of other drivers had observed this error on their 2023 or older model 3 or yes. Mine is 2025 and not even 20 days old since I took delivery. The car had to be towed to the nearest service center.
What component or system failed or malfunctioned, and is it available for inspection upon request? there were multiple component and system failures that were experienced. My vehicles autopilot and full self driving took over causing my vehicle to crash head on into a tree. How was your safety or the safety of others put at risk? my safety and others were at risk because I had no control over my vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no. The car was taken into custody of the insurance company. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.