Equipment Problems of Tesla Model Y - part 1

Description of incident: while operating the vehicle with fsd engaged, the system was traveling at the posted speed limit of 25 mph. Without warning, it suddenly made a sharp left turn onto the sidewalk and accelerated during the maneuver. A pole on the left side struck the vehicle, damaging the driver-side mirror, scratching and denting the body, and leaving the left rear door unable to open properly. This was the third time fsd had been used since purchasing the car less than 24 hours prior. The system did not allow manual override of the wheel at the time of the incident. After the impact, once the vehicle returned to the road, it came to a stop and fsd disengaged on its own. Notes: no pedestrians or other vehicles were in the immediate area, preventing further harm. No system warnings or alerts were issued before or during the incident. The incident is attributed to a malfunction of the fsd system.

- open rear passenger door and secured child in car seat. - try to open driver side rear passenger door - which would not open. - tried to open rear passenger door where child was in, and the door would not open. - car was powered off and none of the doors opened. - after approximately 5 minutes, front passenger door opened, and child was removed form the car through the front door. - requested roadside assistance with the diagnosis of 12v battery failure. - no warning that 12v battery was near end of life - software updated the previous night.

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I was driving on the highway with my 2021 Model Y Tesla when control arm detached from the frame. Tesla said they could not confirm if it was covered on the warranty over the phone.

Sun glare is a well-documented driving hazard, yet Tesla’s y model’s visors are too short to offer sufficient coverage. This compromises driver safety and forces customers to seek aftermarket solutions for a problem rooted in design. A responsible manufacturer should address this defect directly. Driving home as sun was setting, I was completely blinded by the sun. It was terrifying as the visor was too short to stop the sun glare. I was lucky I didn’t hit something or somebody plus my own safety.

See all problems of the 2024 Tesla Model Y 🔎.

Subject: complaint – Tesla north hollywood service visit on Aug 30 date: August 30, 2025 time: around 12:25 pm location: Tesla north hollywood service center advisor: anthony I visited the Tesla service center to report issues with my car: possible seat belt problem in the back seat (my two kids sit there) front and rear windows sometimes stop working I spoke with anthony explained the issues and showed him the video I recorded it clearly show seat belt and windows malfunction . Tesla security cameras will confirm this. He smiled and asked if we wore seat belts. I said yes. He asked me to go to the car, but he didn’t inspect anything. I asked him again to check, and he said there’s nothing he can do unless the problem is happening right now. Then he walked away. This was very disappointing, especially because this is a safety concern involving children. No inspection was done, and my concerns were dismissed.

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The main vehicle computer (mcu) failed. The problem first appeared in may 2024 with intermittent rear camera malfunctions. It has since worsened. Most recently (08/28/25), the center display went completely black and the vehicle became inoperable — I could not start or move it. This left me stranded in a dangerous neighborhood late at night and required the car to be towed. When the display fails, I lose access to the rear camera, climate controls (including defrost), and turn signal indicators. These are safety-critical systems, and in this case the failure also disabled the ability to drive the vehicle entirely. The problem has been reported to Tesla. They inspected the vehicle but claimed the earlier camera malfunction was unrelated to the current computer failure. No independent mechanic has inspected it. The failures are ongoing and reproducible. No warning lights or alerts appeared before the system shut down. The vehicle is available for inspection upon request. Being that this issue originally arose back in may, 2024- it should fall under Tesla’s warranty which expired in December 2024.

After 4 years of ownership, the hv battery has failed. This has put the car at risk it stopped charging and without charging the car was no longer drivable. The battery was overheating the car was very hot the ac stopped working. This put the car at risk when drive the battery dropped significantly while driving. Yes we got it inspected they said that the battery is failing and needs to be replaced. I have a quote about the replacment parts. There was a message at the end that the battery was unable to charge.

Summary of complaint: my 2023 Tesla Model Y has had two roof glass failures in three months (two glass roof replacements). Both times, the glass cracked from small road debris while driving under normal city conditions. Safety concern the roof glass appears unusually fragile and prone to cracking, raising concerns about whether it meets industry standards for impact resistance and occupant safety. The rapid failure rate (two roof glass panels in three months) suggests a potential design or materials defect rather than isolated incidents of road damage. If roof glass panels cannot withstand normal road debris, this presents a safety risk for drivers and passengers, as well as for other motorists if large shards detach while driving. The roof glass seems unusually fragile. Two failures in such a short time suggest a design or material defect. If the glass cannot withstand normal road debris, it may not meet durability or safety standards. There is also risk to occupants and other drivers if roof glass fails while in motion. Request: please investigate whether the 2023 Tesla Model Y roof glass meets required safety standards, and whether this issue is affecting other owners.

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I was in a parking lot and activated autopilot while the car was next to a stationary pillar near a parking space. Immediately after activation, the vehicle failed to detect the pillar and drove directly into it. The impact happened so quickly that there was no practical opportunity for human intervention to avoid the collision. There may or may not have been a warning, but even if a warning was displayed, it occurred too late to allow the driver to react before the impact. The system did not provide effective parking collision warning or apply automatic emergency braking. This incident caused damage to the driver-side door and mirror. My safety and the safety of others were at risk because the system failed to prevent a collision with a fixed obstacle. No inspection has yet been performed by Tesla service.

Brake line failed at the left rear tire. Corroded line. The line is corroded on the right rear also. These are my observations. The brakes failed when driving locally at lower speeds so the car was able to eventually stop due to the regenerative braking. Will be towed to the dealer for inspection/repair. Inspection/repair will occur on sept. 15, 2025. No warning until after the failure.

I was using fsd the whole time without any issues. As I approached an intersection, I wanted to go straight, but the fsd intended to make a right turn, so I switched to manual mode. After driving halfway through the intersection, I switched back to fsd, and the car suddenly made a sharp right turn, crashing directly into the traffic light.

During normal driving, the driver’s seat shifts/moves during turns. This is distracting and raises concerns about the seat’s ability to hold position in the event of a collision. I brought the vehicle to Tesla service to address this problem. However, the service center dismissed the concern without properly diagnosing it. Specifically, Tesla did not perform a test drive to replicate the issue. My wife reviewed the trip/route history for the vehicle after the service visit and confirmed that no test drive occurred. Despite failing to properly inspect or repair the car, Tesla has now marked the issue as “resolved” in their records and has warned me that I will be charged $225 for the next visit if I continue to pursue the matter. This effectively penalizes me for their failure to perform a proper diagnostic in the first place. In summary: •the seat continues to move while driving. •Tesla did not test-drive the car to replicate the issue. •the problem was dismissed without resolution. •I have now been told I will be charged $225 if I bring the car in again. This combination of (1) an unresolved safety defect, (2) failure to properly diagnose, and (3) a threat to charge me for follow-up raises serious concerns. I request NHTSA investigate and ensure Tesla properly addresses this seat defect without penalizing owners.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the fan-driven cabin temperature sensor located behind the small service panel beneath the center touchscreen produces a persistent tonal hum/buzz. The vehicle and component are available for inspection upon request. 2. How was your safety or the safety of others put at risk? the tonal noise is prominent in Tesla’s otherwise quiet cabin, especially at rest and at low speeds. It is distracting and draws attention toward the center dash area while driving, which can reduce situational awareness and contribute to fatigue on longer trips. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? confirmed by Tesla service as abnormal; replacement performed, but issue still persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? inspected by Tesla service on Aug 5 were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warning lamps/messages. Symptom is an audible tonal hum/buzz from the panel below the screen with hvac off. In a closed garage with hvac off and the vehicle otherwise quiet, there is a steady tonal hum/buzz localized to the small service panel beneath the center screen.

After I purchased this car I noticed that the steering wheel and whole car including the seats vibrate. They tried tire pressure, alignment and balancing nothing. It still vibrates so much it’s affecting the nerves in my hands and body and make me numb. They say the car is safe and refuse to diagnose or fix it unless I pay. Car is a month old it’s still under warranty!.

I was in the cesar republic parking garage and I pushed the summons button to come to me and the car went through the parking gate arm for incoming vehicles, damaging the car and the gate structure.

Issue: a consistent rattling noise, noticeable while driving at speeds of 10-40 mph over bumpy roads or pot holes.

While attempting to park my Tesla, I accidentally struck another vehicle’s side step with the front passenger side of my car. The other vehicle was not damaged, but my Tesla sustained visible damage. The vehicle’s camera system failed to detect or display the side step, giving the impression that there was sufficient clearance. As a result, I relied on what I believed to be accurate visual guidance from the Tesla camera system. During a follow-up visit to the Tesla service center in gilroy, California, I was told that similar incidents have occurred before. According to the technicians, the camera system has known limitations in detecting low-profile or side-mounted obstacles, such as running boards or side steps. This presents a significant safety concern. Tesla vehicles rely heavily on cameras and sensors for driver awareness, particularly during parking maneuvers. When key blind spots exist in the system—especially in areas the driver may not be able to visually confirm easily—it puts both property and people at risk. Drivers are conditioned to trust the vehicle’s spatial guidance systems, but in this case, that trust may lead to preventable accidents. Given Tesla’s growing market share and the increasing use of its camera-based safety and autonomy features, I believe this issue could affect many other drivers. It may warrant broader review to determine whether a design or software update is necessary to improve detection of low-profile obstacles and better inform drivers in parking scenarios.

Incident date: July 12, 2025 approximate time: 1:30?pm vehicle: 2026 Tesla model?y location: I?75 south express lane toward I?285 east, marietta, GA event summary: while autopilot was engaged, the vehicle was entering the exit ramp to I?285 east when it abruptly veered left into the I?285 west entrance ramp, against traffic, crashing through two “no entry” security gates. I was able to safely bring the vehicle to a stop before entering oncoming traffic. Crash details: • the vehicle struck two barrier gates. • impact shattered the windshield, spraying glass across the cabin. • both my son and I sustained small cuts from glass shards. • vehicle was rendered undrivable and had to be towed by authorities to a secure facility.

I was driving on the freeway in the fast lane using fsd (full self driving). The car attempted to merge into another Tesla in the lane to my right. I immediately took over control and pressed on the brake to prevent a high speed accident. At that speed the car almost totally lost control. My friend and I could easily have died. We both felt the car just tried to kill us.

I was using the self driving in about 65 miles per hour this was little bit under speed limit in highway in florida. Suddenly the car started to do zig zags and cycles alone and when I tried to control the car and drive my self the car didn’t respond to me and self driving couldn’t be stopped I couldn’t switch to regular driver this was self driving malfunction and could cause big accident in a highway. The car stopped because it took me out of the road and hit the guardrail.

There is a latch sensor open kept coming on. I have been to the Tesla dealership twice and nothing has been resolved.

Vehicle: 2021 Tesla Model Y VIN: 5yjygdee4mf122832 date of incident: 06/29/2025 on the afternoon of Sunday 06/29/2025, while my Tesla Model Y was parked at home and charged to approximately 80%, both my wife and I attempted to enter the vehicle to attend an important appointment. Upon approach, we found the car completely unresponsive — no power, no screen activity, and we were unable to start the vehicle or release the charging cable. Despite this, both front doors could still be manually opened. However, the frameless windows did not automatically lower as they normally would when opening and closing the doors, as a result, when we attempted to close the doors, both front door windows shattered, as the glass was unable to lower and collided with the door frame. This incident clearly resulted from a critical system failure that disabled essential safety and design functions. The vehicle was not damaged prior to this event, and there was no impact or external force involved. This malfunction rendered the vehicle inoperable and directly caused costly damage. I am requesting the following: a full investigation into the root cause of the power system failure immediate replacement of both shattered front windows at no cost a written explanation of what caused the vehicle to become unresponsive this issue raises serious concerns about vehicle safety and reliability, especially when essential functions like glass auto-drop are disabled without any warning, leaving the glass vulnerable to breakage. Hani amin.

My 2023 Tesla Model Y has produced concerningly loud mechanical noises while parked, plugged in, and not being driven. I’ve experienced this on two separate occasions—June 17 and June 22, 2025—after the vehicle had been parked for several hours in a garage. Upon waking the car (without driving it), it emitted a very loud and persistent mechanical sound, both while plugged in and even after unplugging. The volume and intensity of these sounds were far beyond normal operation and raised immediate concerns of overheating, component failure, or an underlying safety defect. The experience felt unsafe enough that we considered exiting the vehicle both times. We attempted to schedule a service appointment through the Tesla app, but received no response, and the request appears to have disappeared with no record remaining in the app. Based on the nature of the sound, we’re unsure what it could be, and may indicate a malfunction in the cooling system or battery thermal management. I have video documentation of both incidents, along with video from other nights with similar temperatures where this did not occur, for comparison. I’m submitting this report out of genuine concern for vehicle safety and reliability, especially given Tesla’s known issues with thermal and battery behavior in high-heat conditions. These noises began recently, and we have owned the car since 2022 and have driven it consistently in high texas heat every summer. This suggests a new or developing malfunction, not a feature of normal operation.

I was driving slowly at a parking lot of a supermarket and preparing to park on my right. When I saw a car on my left front backing up, I pressed on the brake pedal immediately and turned the wheel slightly to the right. All of a sudden, the Tesla accelerated on its own with a very strong force and high speed, with the wheel turned sharply on its own toward the right. The Tesla then run through the steel fence of the parking lot, flying past the sidewalk, and finally settled on top of a big rock on the ground (which is placed there to protect the supermarket building). All of these happened so fast with such a strong force and all in an unintended manner. I was not injured and luckily no other persons or vehicles were involved. However, the vehicle was totalled and there were damage of the supermarket property.

The bolts connecting the front upper control arm and steering knuckle may not have been tightened properly, potentially leading to detachment.   this causes the car to have squeaky, leaking noises when going over bumps and making turns.

[xxx] , my [xxx] son, was strapped in his car seat, wide-eyed and confused, as we sat trapped in our Tesla for thirty agonizing minutes. The battery had died without warning, leaving us locked inside our own garage. No power, no way to open the doors. I tried to keep [xxx] calm, singing his favorite songs, but my heart raced as I called for help. A tow truck finally arrived and jumped the car—not enough juice to start the engine, but just enough to unlock the doors. Freedom at last. Tesla’s response? no roadside service; they insisted the car be towed to their service center. Easier said than done—the tow truck couldn’t maneuver it out of the garage. Frustration mounted as I realized I’d have to miss work. Days later, I drove to the service center, where they replaced the battery. But the ordeal wasn’t over. The trim was damaged during the chaos, and now every drive is accompanied by relentless wind noise, a constant reminder of that day. [xxx] still talks about being “stuck in the car,” and I can’t help but feel let down by a system that left us stranded. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Description of incident: I was taking my family on a road trip from disneyland back home to chandler, arizona when our 2022 Tesla Model Y displayed a battery issue. We stopped in palm springs to charge, but the battery would only charge very slowly and capped out at 32%. We brought the vehicle to the palm springs Tesla service center, where they diagnosed a failure in the high-voltage (hv) battery and stated it would need to be replaced — a process that would take about a week. Given that the car is only two years old, I found it concerning that a battery expected to last around 10 years would already need replacement. We were provided a loaner vehicle and returned to arizona. When the repair was completed, I drove the loaner vehicle back to palm springs (a 5-hour trip) to pick up my car. On the return drive home, I stopped at a Tesla supercharger in quartzsite, arizona, but the vehicle would not charge. After spending over 90 minutes on the phone with Tesla roadside assistance, a tow truck was dispatched and took both me and the car to the glendale, az Tesla service center. There, I was informed — again — that the hv battery needed to be replaced. I explained that this component had just been replaced two days ago in palm springs, and asked for an explanation. I was not provided with any specific technical reason for the repeated failure, other than being told that the battery "just needs to be replaced again. " safety concerns: at this point, I am deeply concerned that there may be a more significant or systemic issue with the vehicle’s electrical or battery systems that has not been properly identified. The repeated hv battery failures — combined with the lack of a clear explanation — raise serious safety concerns for my family and me, especially given how reliant the vehicle is on this system for power, propulsion, and emergency response.

I leased this brand new but demo car with 1850 miles, 2 months old from Tesla seattle. This is a brand new total redesign-2026 Model Y. I was assured that they do multiple point testing before delivery and I had to trust their process. Unlike any other car dealers, I was not allowed to test drive this car before I sign the lease. The car was not in great condition (in addition to the expected wear and tear as a demo car). A) it's charged to only 60% battery rather than the full 80%. B) the stains all over suggest that apparently no one did any finish work as expected. I have pic proofs available upon request. The delivery manager jill manually wiped off some stains when I pointed them out. C) there was a dent of 2-3 inches on the hood which indicates a possible past accident. After driving the car home, serious issues were identified (because no test drive was allowed before I take the lease of the car). 1) the driver's car seatbelt does not lock upon a sudden pull, mimicking the situation in a crash. This is a completely recall issue as it could cause ppl to die, and myself as a mom of a small child included. It locks about 3 out of 10 times. My previous cars- mercedes, Toyota, Hyundai and BMW all lock on each sudden pull! 2) the passenger seatbelt has the same problem. 3) the backseat seatbelts are much better, and locks much more often than driver's and passenger's. It locks about 8 out of 10 times. I went to Tesla lynnwood wa on Jun 6 and the service manager cayla and tech said there is no issues despite that my seatbelt performs so much worse than (1) other two 2026 Model Y, one of which is a newer demo (2) older Model Y, 2025 and prior, locks on each sudden pull as well! (3) all 3 new 2026 Model Ys all have much less reactive seatbelts! another issue I had which makes me needing to have this car replaced under lemon law is, (a)my phone key gets disconnected randomly and I had to use card key all the time (b)my 2nd card key can't open the car at all!.

On memorial day weekend, my car was parked outside, and apparently back passenger window was left open, which caused the backseat area of the car to be soaked in water. We noticed that in the morning, and parked the car inside the garage, and kept the door and windows open so it could dry quickly. However, a few hours later, around 4:30 pm, the car caught fire while parked in the garage. We called 911 right away and quickly using two fire extinguishers, quickly put out the fire. The frisco fire department opened up the investigation, and I believe they concluded the cause of the fire was an electrical short circuit due to water or battery-related issues. The fire incident occurred inside the garage, which could have potentially burned the entire house. However, due to the brave actions of my 14-year-old, we put the fire out, but he ended up in the hospital due to severe smoke inhalation.

Vehicle had a open window during rain storm. Interior got wet. Next day the vehicle was left to dry out. Vehicle caught on fire and engulfed in flames in the backseat. Nobody was harmed fire was contained by the frisco fire department. Vehicle was then towed away.

•incident date: [xxx] •location: dallas, GA – intersection of [xxx] and [xxx] •systems involved: forward collision avoidance, automated driving system description: while operating my 2023 Tesla Model Y long range sport in full self-driving (fsd) mode at approximately [xxx] am on [xxx], when the vehicle failed to yield at a yield sign while heading west on [xxx] at the intersection of [xxx] . A vehicle was already traveling west on [xxx] , and fsd accelerated through the yield rather than stopping or yielding. I had to apply the brakes rapidly to avoid a near side-swipe collision. The road was dry, with partly cloudy weather. Fortunately, no collision occurred. Dashcam footage was saved and can be made available. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Unknown I was driving with no advanced driver assistance systems (adas). My vehicle took control of the steering wheel, swerving uncontrollably, almost hitting approaching cars, and a wooden electricity post. It was diffucult to keep the steering wheel steady. I struggled to pull the vehicle to the side of the road until I made a complete stop. A witness checked on me and was concerned that I had almost crashed.

Hello, I am not sure if it is related or not, but I updated to the latest fsd software overnight 2025. 14. 6 this happened this morning during my first fsd after the update. When at the traffic light to turn left onto the highway my car suddenly did a 90 degree turn and entered the highway on the completely wrong side, directly into oncoming traffic. This happened this morning at approximately 450-500am pst. It turned and made such a sharp left that I had to grab the wheel and take over. But it was too late, it was already on the wrong side of the highway heading directly into oncoming head on traffic. . . It happened so fast that I hit the button somehow and canceled the ability to submit my report on why I took over. This happened heading south on [xxx] in brentwood CA. It turned left onto the wrong side of [xxx]. My car has never had any issued like this until this morning. This is so bad that I am now scared to even drive the car. I am hoping you might still be able to access the drive and see what happened. Thanks, [xxx] [xxx] VIN: [xxx] Tesla Model Y launch information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

1. What component or system failed or malfunctioned, and is it available for inspection upon request? the 12v battery failed unexpectedly, causing a complete shutdown of the vehicle. The car became fully inoperable—doors, windows, touchscreen, and manual override systems were unresponsive. Yes, the vehicle is available for inspection. 2. How was your safety or the safety of others put at risk? my young child was inside the car at the time of the failure. Due to the system lockout, I was unable to open the doors or remove them from the vehicle. Emergency responders were called and had to break windows to safely extract my child. This situation posed a serious risk of heat exposure, panic, and injury. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? the failure has been documented and attributed to a dead 12v battery, though Tesla has not formally inspected the vehicle as of this writing. I am working to have it evaluated by a qualified technician to confirm the cause. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? the vehicle was not inspected by Tesla at the time of the incident. Emergency responders did assess the situation on site. I plan to notify my insurance provider, and will make the vehicle available for inspection. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? no. There were no alerts, notifications, or warning lights indicating the 12v battery was low or nearing failure. The malfunction occurred without warning.

My Model Y reversed twice in a month while in 'd' drive mode. In one incident, I was pulling my car out of the parking lot in a garage and shifted the gear stalk down multiple times to engage 'd' drive mode. Instead of moving forward, the car reversed and collided with the garage wall.