Equipment Problems of Tesla Model Y - part 2

Tesla refuses to clear this recall, despite the software having been rolled out via over-the-air updates years ago. I now have to sell my vehicle because I'm unable to import it to canada.

See all problems of the 2021 Tesla Model Y 🔎.

We ordered a car from Tesla on April 19th and received an email on may 1st stating the vehicle we had order had arrived, ready for delivery. We set up delivery for may 3rd at 11:00. Picked the car up that day. On may 9th, we noticed that the “as configured” options on the monroney sticker didn’t match the actual installed features on the vehicle. It was missing the full self driving that was listed on the monroney sticker (that we had not ordered). I immediately contacted Tesla and was told by corporate sales support in California that it would be corrected since it was on the sticker at the time of delivery, it has to be included with the VIN purchased. Trusting them enough not to get the name of the gentleman I spoke with was my mistake. I have contacted Tesla corporate customer service, Tesla corporate sales support and the council bluffs delivery center after I noticed the discrepancy between what was actually on the vehicle and what the monroney disclosure stated. I have requested the full self driving capability that is listed on the monroney sticker with the VIN attached to the car I purchased be added to the vehicle to match their disclosure under the “as configured” section of the sticker. I was told by corporate sales support in California that it would be added to the vehicle because of their mistake. I noticed it had been added to the wrong vehicle (we have 2 Teslas). I contacted customer service and they directed me to council,bluffs. Preston sherwood told me he suggested leaving it on the wrong vehicle, just cancel the monthly subscription and subscribe on the correct vehicle. So I did just that and my paid subscription expired yesterday on the wrong vehicle and the option went away. I contacted customer service and they said they would make it right, but it has to go through “sales support” then promised they would call me. No one did. The feature still isn’t on the vehicle as listed on the only physical legal document we were provided at delivery.

I have a Tesla Model Y and a model 3. Both of them 2020 year purchased. The miles on Model Y is 96k and 43k respectively. In Feb 2025, my Model Y windshield had cracked and I had made a Tesla insurance claim and paid the 500$ deductible and got it replaced. Now, in may 1st week, the same Model Y's windshield is cracked. When I take to Tesla service center, they say that its because of an external impact and so, they can't consider a warranty claim and I have to make another payment for this. That's the first thing. Now, with my model 3, there is a crack developing on the rear windshield. I understand from Tesla that it has to be replaced too. I had a chat with safelite auto glass company technician and he said that Tesla's glasses are too thin to accmmodate sensors and thats why this is happening repeatedly.

See all problems of the 2020 Tesla Model Y 🔎.

Control arm bolts failure. As my wife was driving from a stop light making a right turn at below 10 mph she heard a loud bang. Both of the bolts connecting the control arm had fallen out onto the ground causing the wheel to fail and push back into the wheel arch. The problem has been reported to the dealer but from research and conversations with them this is fairly common. Should that have happened on a freeway it could have been catastrophic.

See all problems of the 2023 Tesla Model Y 🔎.

Tail gate hinges will easily bend when the tailgate is closed manually during failure to power close. Tesla refuses the repair and states that vehicle owner will need to take vehicle to collision center to replace hinge even though no collision is involved. Resolution is to replace hinges and align door which Tesla refuses to do under warranty.

See all problems of the 2022 Tesla Model Y 🔎.

Problem: I purchased a 2020 Tesla Model Y long range awd, epa-certified at 316 miles. My vehicle consistently delivers only 120–150 miles per full charge, and just ~80 miles from the recommended daily 80% ? 20% soc window. This is less than half the advertised/certified range. I have meticulously logged trips since July 2025, recording start/end battery %, mileage, wh/mi, and driving conditions. Even after following Tesla’s own efficiency guidance (chill mode, conservative hvac, no sentry mode, no cabin overheat protection, speeds at/below limits), the shortfall is repeatable. Company’s response: Tesla repeatedly stated: no warranty action unless there is a system alert. My range loss is due to “short trips” or “driving habits. ” they “cannot go off epa numbers,” though Tesla advertises the epa rating. To review my logs, I must pay $235/hour, while I cannot access my own internal vehicle data. On Aug 7, Tesla told me 33% soc should equal their quoted range. In reality, I received only ~40 miles before needing to recharge. At my Aug 21 service visit, after 1. 5 hours onsite, I was again told results were “normal,” despite my detailed logs showing otherwise. Why it matters: epa ratings are federally mandated certification numbers. Dismissing them as “not applicable” contradicts federal law and advertising practices. A consumer should not accept half the advertised range while being told it is “normal. ” charging $235/hour to access my usage data blocks validation of Tesla’s claims. What I request: investigation into whether Tesla is failing to deliver its epa-certified range. Enforcement of Tesla’s 8-year/120,000-mile battery warranty, as my results suggest excessive degradation or defect. Requirement that Tesla provide consumers access to their own vehicle/battery data without fees. Written clarification of Tesla’s real-world range obligations under arizona conditions. Evidence available.

Critical safety defect report – Tesla full self-driving (fsd) malfunction on [xxx] I am writing to formally report a critical and potentially deadly safety defect involving Tesla’s full self-driving (fsd) system. During a recent road trip with my husband and daughter from boston, MA to washington, d. C. , I used Tesla's fsd feature. On our return trip on [xxx] while traveling on [xxx] under fsd control, the system demonstrated erratic and dangerous behavior that nearly caused a fatal accident. As we approached an intersection on [xxx] , I observed that the traffic lights were red. However, the vehicle—still under fsd control—continued traveling at approximately 70 mph without slowing down. Sensing something was wrong, I quickly intervened and manually stopped the car at the intersection, where cross traffic was moving at high speeds in both directions. Had I reacted even a second later—or had the lights remained red in our direction—we likely would have been struck and potentially killed by the oncoming traffic. After reviewing dashcam footage from the incident, I confirmed that the fsd system had not only failed to recognize the red traffic signal but had also directed the car onto the wrong path, leading us into the potential path of oncoming vehicles. This serious failure posed an extreme and unacceptable risk to my family’s lives. Following the incident, my young daughter was deeply traumatized and developed a high fever that night. This experience has left lasting emotional and psychological distress for all of us. I believe this event highlights a severe and urgent defect in Tesla’s fsd system. I respectfully urge the NHTSA to launch an immediate investigation to prevent similar occurrences that could result in injury or loss of life. I am prepared to submit the dashcam footage and relevant vehicle logs to support this report. Please advise on the next steps for providing this evidence. Thank you for your attention information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On April 18th, 2025, I dropped off my 2022 Tesla Model Y at Tesla collision center (paramus, NJ) after a minor accident. I later revoked consent for any repairs via email. Despite this, Tesla performed major body and paint work without my permission. No signed work order exists. The repairs were unauthorized and proceeded without my knowledge or approval until this day. These changes now risk altering my VIN history and vehicle safety records. I’m concerned this constitutes falsified documentation and could affect resale value, title accuracy, and liability in future accidents. I was never shown a repair summary or given the chance to approve or decline service. Even after I sent a formal cease-and-desist letter on June 6, 2025, Tesla towed my rental vehicle on June 4 (without warning), which I had been using through Tesla insurance. My personal belongings were inside. The timing suggests retaliation for revoking consent and demanding documentation. There were no mechanical failures or warning lights before this, but my concern is that Tesla falsified records & carried out structural work under my VIN without my legal consent. That poses serious risk to my safety and consumer transparency. The work was done by Tesla’s own collision center. The vehicle is available for inspection. I request NHTSA to review Tesla’s repair authorization practices and investigate whether unauthorized repairs, falsified VIN records, or retaliation have occurred in my case and others. This incident reflects broader safety concerns around Tesla’s internal repair authorization system, which may allow collision centers to proceed without documented customer consent. If vehicle repairs are being logged under owner records without approval, this poses risk to accident liability, insurance disputes, and NHTSA transparency. I request a formal investigation into Tesla’s repair authorization practices and how they affect vehicle safety, ownership rights, and regulatory compliance. Thank you.

I signaled for a slight turn to the right. And then within 100 yards I came to an intersection where the main path , my path, of travel beared left. As I approached this t and was about to bear left, I saw the driver on the leg of the t about to pull directly into my path… because they saw that my right turn signal was still on about 60 yards after my original partial turn. Fortunately, I slowed and they paused. That was when I realized the reason for the confusion…that my original right turn signal was still on. The indicator shuts off too late. I would say a good bit later than a typical turn signal.

On April 14,2025 my 2022 Tesla Model Y caught on fire while charging. The fire started from underneath the car near the trunk. The fire burned the side of my house as well. The fire department ruled it as an electrical fire due to the battery.

Component or system failure: the hvac system, specifically the compressor and supermanifold, failed on my 2020 Tesla Model Y. Tesla retained the replaced components during service, so they are not available for inspection. Safety risk: this failure caused a loss of cabin heating and prevented proper windshield/window defrosting during cold weather, severely impairing visibility and creating unsafe driving conditions. Critically, this system also regulates battery heating. Without it, battery performance in cold temperatures can be compromised, reducing driving range, impairing charging capability, and risking vehicle operability in freezing conditions. Problem confirmation: Tesla service technicians diagnosed and confirmed failure of the compressor and supermanifold. Full replacement was required to restore proper hvac and battery heating functions. Inspections conducted: the vehicle was inspected by Tesla service both before and after the failure. Prior to my ownership, the vehicle had been brought in by a family member (prior owner) for hvac performance concerns. Hvac issues reappeared around 28,000 miles, but I was unable to immediately schedule repairs due to the Tesla service center being approximately 1 hour and 15 minutes away and personal scheduling constraints. The vehicle was finally repaired on April 24, 2025, at 38,511 miles. Warning indicators: before the failure, hvac symptoms included inconsistent heating, occasional hvac warnings, and degraded cold weather performance. Additional context: I was required to pay $2,992. 89 for the repair out of pocket, as the vehicle was just outside of warranty. Due to this failure, I drove for an extended time without reliable cabin heat, defrosting, or proper battery heating in winter conditions, exposing me to serious safety risks. Tesla has acknowledged hvac component contamination issues in official service bulletins, suggesting a known systemic problem.

Any of categories are matching with my issue. 3 1/2 years old, 64,000 miles Tesla Model Y, ecu, which controls full self driving , and drive assist system, is fault right after warranty expires. The replacement cost is $2,800. Does it make sense that ecu fault on the owner? it is only 3 1/2 years old car. It is definitely defective part, but Tesla service is not replace for free. I am concerning if ecu fails while I am driving.

This is my 6th complaint about Tesla. I wrote recently when my remote drivers could not unlock my car. I solved it myself and when I got home, I called roadside service for help re-programing the key card that failed. The person told me to call Tesla on Monday about the inability of my other drivers to unlock my car. I did that yesterday, and I told him I thought it was something wrong with my car, and suspected I needed to take it in for service. He said no, it wasn't the car but that I needed premium connectivity ($10/mo) in order for my drivers to be able to unlock my car. He put me on hold and came back to tell me that "it's a safety thing" so that no one can remotely unlock my car. The reason I put 2 friends in other states on my profile was for them to be able to help me, as a single woman who lives alone and takes camping trips alone. That is not a possibility. Furthermore, I asked him about the sudden braking on cruise control and he'd never heard of it. He uses the auto drive, that they don't call auto drive anymore. . . Presumably because of the safety issues. I think this car needs to be recalled like the trucks were. They are not safe and Tesla doesn't care. By the way, the car has 5g, but I cannot stream my music or listen to podcasts, to which I'm already subscribed, without paying for premium connectivity. What a scam.

?to whom it may concern, ?I would love some help with an issue I'm having with Tesla. I purchased my 2020 Model Y used from Tesla and the car was and is still under bumper-to-bumper warranty. I've had dozens of issues with the built-in dashcam and sentry modes that have stemmed from an update Tesla made, which has also resulted in my usb drives causing repeated errors. And while the usb drive error may not seem bad, it causes issues with the sentry mode and dashcam where they don't work and these features are some of the main reasons that I purchased the car, also making the car valuable to me and my family. Despite this, even though the car is still under warranty, Tesla service? in sacramento is trying to charge me for my ninth service center visit for this same issue. Here's a list of my visits for this same (and related) issue: - 4/4/2024 - 4/19/2024 - 7/24/2024 - 10/25/2024 - 11/20/2024 - 12/18/2024 - 2/5/2025 - 3/6/2025 I have invoices for each, and again, each ?correlating visit ha?s been under warranty and now even though my car is still under warranty, Tesla is trying to charge me for attempting to fix this for my ninth visit for this same issue. C?an you please help me with this ongoing issue that Tesla is now trying to charge me for even though the car is under warranty?.

Phantom braking event on highway. Going about 65 miles an hour. It slammed on the brakes. Car is on latest software. I have the video clip whet it shows me trying to get the car under control.

The vehicle comes with a software feature that automatically shifts the car into park "to prevent rollaway". It does it at random times when we are driving and has multiple times almost caused an accident because my vehicle will suddently stop when I am in the middle of a road or pulling out onto a busy road. The most recent incident was on March 11 2025, I was pulling out from a parking lot, taking a right onto a very busy road. The software unexpectedly shifted the vehicle to park, stopping it completely while I was halfway in the road, with other cars approaching me at 45-50mph. In a panic it was difficult to shift back into drive quickly, and nearly caused an accident that could have been fatal. I called the manufacturer and was uanble to get through to an agent, so I sent an email and have not yet received a response.

See all problems of the 2024 Tesla Model Y 🔎.

Incident details: date & time: [xxx] driver: my spouse, purpose of trip: personal (heading to a nearby soccer park) location: [xxx] weather & road conditions: clear weather, dry roads, normal traffic conditions driver safety: the driver was wearing a seatbelt at the time of the incident incident description: my spouse was driving to the nearby soccer park with the vehicle in fsd mode. Upon approaching a railway crossing, the signal was green, indicating it was safe to proceed. However, instead of maintaining a controlled speed, the car suddenly accelerated while attempting to cross. Before my spouse could take control, the vehicle struck the boom barrier, which was either lowering or had already lowered at that moment. The incident happened so suddenly that she did not have enough time to react and override the system. Fortunately, no injuries occurred, but the vehicle sustained damage to the front bumper, windshield, and frame. The unexpected behavior of fsd at a railway crossing raises serious safety concerns regarding its decision-making. Safety concerns: I have been a long-time appreciative user of fsd, but this incident has shaken my confidence in the system. I now fear using fsd. Given the serious nature of this incident, I request an urgent review and response regarding my concerns, as well as coverage for the necessary repairs. Request for investigation & cost coverage: access to vehicle logs: I request access to the vehicle's telemetry and camera recordings to determine why this happened. Fsd system review: please investigate whether this was an fsd-related miscalculation and what corrective actions are necessary. Cost of repairs: as this incident was caused by an unexpected fsd action, I request Tesla to cover the repair costs for the vehicle and any associated damages. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Tesla remotely disabled my vehicle twice (February 28, 2025, and March 6, 2025) without prior notice, legal justification, or a court order. February 28, 2025 – Tesla disabled my vehicle for 3 days my Tesla Model Y was remotely locked without warning, leaving me stranded and unable to use my vehicle. Tesla refused to provide a reason or reinstate access for three days. March 6, 2025 – Tesla disabled my vehicle again & attempted repossession Tesla again remotely disabled my vehicle, then sent a tow truck for repossession without legal notice. I called the police, who confirmed Tesla had no legal repossession order. Tesla refused to restore access, forcing me into a coerced “voluntary surrender. ” how this posed a safety risk I was stranded in public locations without notice or transportation alternatives. Had the vehicle been in motion, this could have caused a road hazard. Tesla’s lack of due process denied me the chance to dispute the action before losing my vehicle. Confirmed by law enforcement & Tesla’s own records police intervened on March 6, 2025, and confirmed Tesla had no valid repossession order. Tesla has refused to provide written documentation or a legal explanation for these actions. Regulatory concerns Tesla’s unilateral ability to disable vehicles raises serious consumer safety issues: what prevents Tesla from disabling vehicles arbitrarily? what legal safeguards exist to protect owners from unjustified manufacturer lockouts? should federal law restrict Tesla from disabling vehicles without court approval? request for investigation Tesla’s remote disabling practice endangers consumers and should be urgently investigated by NHTSA to determine if federal safeguards are needed.

The heat pump stopped working twice, which requires a trip to the service center and the repair to restore function is a minimum of $3,000. The vehical has no heat at all, no defrost, no cabin heat nothing! this defect happens in the coldest parts of winter and leaves the owner stranded wherever this occurs. The first time was at 52,000 miles. It wouldn't turn on. The heat pump seized. The second time was on a trip, it blow out all the freon and stopped working in waterloo, iowa. I was 4 hours from home and it was -4f outside. The car had 136,000 miles. Many others have had heat pumps go out in the same situation. . . Dead of winter. The repair is $3,000 to get heat back into the car. The heat pumpscare clearly defective or not big enough and are destroying themselves every other winter in minnesota. This is 1. Dangerous because you can't defrost your windshield. 2. You cold freeze to death in very cold conditions. 3. A very expensive repair pn a part that should last mire than a 1 or 2 years. Home heat pumpsvlast 10- 24 years!!.

Tesla offers a "Smart summon" as part of a paid feature of full self driving. I have used this feature many times without issue. In this incident, it failed to detect a support column next to a parking spot and while pulling out, it turned right and collided with the pole causing damage to the vehicle. Tesla refused to take responsibility for their feature failing.

My car is equipped with autopilot feature which I am unable to use due to safety score system designed by Tesla which is used for calculating insurance premiums. This safety score system doesn’t count the miles driven on autopilot and only counts the miles driven without autopilot to decide safety score which impacts insurance premium. This policy forces consumers to drive car without autopilot to increase number of miles driven to compensate for any mistakes made during driving without autopilot. This not only compromises safety of the vehicle and passengers but also deprives me to use features of my car that I paid for. Since autopilot is a supervised driving and requires driver active engagement the miles driven using autopilot should also be counted to decide safety score. Dealership are unable to help with any issues related to safety score system and there is no customer support available to address customer concerns.

The pedestrian warning system and horn are speakers in newer Tesla's. The speaker is in the front right ahead of the wheel facing down towards the road. When it is raining or snowing, rain or snow get lodged into the speaker and it is completely inaudible. I stood 4 feet away from my vehicle and had someone honk the horn and couldn't hear anything at all. This is very dangerous. The pedestrian warning system is complexly inaudible also. Issue persists for approx. 2 days after rain. If it continues to rain for several days, the horn does not work the entire time. I have contacted Tesla support and they state there is nothing they can do to fix it since it is how it was designed.

Heat pump tends to fail when temperatures reach out temperatures below 0ºf. This is a safety risk as at these temperatures, a failure to the vehicle heat pump could lead to death. There are many reports in forums and social media, such as here: [xxx] and [xxx] that shows this is a common issue. The system started to fail last time the temperatures reached around that point (around the beginning of Jan 2015), however the car quickly recovered from that. The error shows up as vcfront_a447. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

After a snowstorm, I shoveled my driveway in front of the car which was facing toward the road (the driveway is on an incline, not steep), cleared the snow off the car and then pulled the car forward/put it in park so that I could shovel the rest of the snow. It took me and my 15 year old son 10 or so minutes to clear the snow behind the car. Then I started to salt the driveway behind the car and a snowplow driving by started honking. I looked up and the car was sliding down the driveway towards the road. Luckily it slowed and stopped, only slightly into the road and did not hit the snowplow, or anything else and I was able to get in and move it. I have a video clip of it which I am unable to upload here - the front tires were rotating while the back tires were locked in place.

I defrosted my windows prior to entering the car. As I got into the vehicle I noticed it was extremely hot in the car. Turned off the defroster. I backed up out of my driveway. Drove passing two houses, my windshield started to crack towards the middle of my windshield. There were no cracks or impact prior to defrosting.

Occurred on [xxx] at [xxx]. Las vegas. [xxx] and [xxx] are the closest intersections. My lane had construction cones and I had to merge. There was one zoox ahead of me and one behind in the left lane and I tried to merge in between with blinkers on. The zoox car behind sped up to close the gap to block me out. After the stop light turned green zi tried to merge again before my lane ended and the driver did the same thing by closing the cap and almost hitting the zoox ahead of him. It also looks like that driver intentionally partially blocked the first left turn lane so I couldn't use it. I have everything recorded on my Tesla front, side and back cameras. I attached the footage in the email for review. We should all be concerned if the autonomous vehicle drives this way or if it's learning from this driver's driving behavior. I wanted to add that I had my wife and infant in the car. There's a baby on board sticker on the back, driver side so the zoox driver had to have seen it and still decided to run me into the cones unless I stopped despite I was already on the dashed lines merging in. It's all on the cam. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The car horn is a speaker and is extremely quiet during normal operation. When in rain or snow, the horn speaker disables itself completely leaving the driver unable to utilize the horn which I believe is a hazard to drivers.

How did Tesla pass the safety standards for the position of rear door handles to manually open the vehicle? the vehicle gets into an accident or the car plunges into water - and this almost always results in a non-responsive/deal battery. *** the rear passengers are hurt and you want them to find that little piece of rubber mat hidden in a cranny, lift it, and then use their nail to open the plastic cover to reach that piece of junk to manually open the door? ** no way !! manual door handle in the rear doors should be placed where it's easily accessible, just like you have on the front doors. This is truly a life threatening safety issue with how Tesla has hide the rear passenger manual door handles. Please force Tesla to issue a recall and fix the issue by providing an easy access to manually open the rear door in emergencies. The car gets on fire and rear passengers may burn alive because they won't be able to open the door due to the current system of a super hidden rear door handle. Thanks, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Description for NHTSA report: I am reporting a significant safety concern with the new Teslas (starting with the 2024 models) that do not have a traditional physical horn. Instead, the horn sound is generated through the car’s external speakers. This design poses a severe safety risk, especially in rainy conditions or when the speakers are wet, as the horn becomes inaudible or significantly less effective. Additionally, the volume of the speaker-generated horn is not comparable to the loudness of traditional horns, making it insufficient for alerting other drivers and pedestrians in emergencies. This lack of an actual horn is extremely dangerous and has already led to situations where the horn was not effective. I urge the NHTSA to investigate this issue as it compromises vehicle safety.

The horn becomes very quite when snow builds up in front of the car. I drove my car on a snowy day, and the weather was freezing for a week. Until the ice melted, the horn didn't work. I had two risky moments. Once, someone was backing up, and I couldn't get their attention, and the other one was when I was passing a truck, and they were drifting off their lane, and I couldn't get their attention. I booked a service appointment with Tesla, and the service technician told me that new models have the horn on a different side of the car, and this is normal. They didn't take any action.

I experienced a safety issue with my Tesla vehicle where the automatic window and locking system malfunctioned. While the car was stationary, my baby was looking out of the window, and suddenly, the car locked itself and the window began closing automatically. Despite the presence of my baby near the window, the obstacle detection system did not respond, and the window continued to close. It seems the detection system is designed to sense firm or hard objects but fails to recognize softer or smaller obstructions, such as a child’s head or hand. This poses a significant safety risk, especially for young children. I urge NHTSA to investigate the following: 1. The sensitivity and reliability of Tesla’s obstacle detection system for power windows. 2. Whether this issue meets the required safety standards for automatic windows. 3. Potential updates or recalls needed to address this safety concern. This is a critical issue that requires immediate attention to ensure the safety of passengers, especially children, in Tesla vehicles.

Cameras not working suddenly, navigation software hung in last location coordinates, auto pilot and it’s safety features not working backup cameras not working , creating blind spot while reversing the car not sure what caused the issue , there was an over wire update few days back maybe that is causing it reported to Tesla service but appointments are backed out seems many cars has this issue recently in last 1-2 months.

I took delivery of the Tesla Model Y yesterday (12/24/2024). The car has 73 miles on it as of now. First, the rear view camera stops working this morning (12/25/2024) and parking assistant is not available. Then the autopilot won't turn on and the car shows an alert that "power limited". After I arrived home from a supercharger (the car is charged to 80% as of now) around 1pm, the screen turns brick, and it will not turn on again after rebooting. It can drive, but the power feels weak. I called Tesla roadside service. The car has been towed to the fresno service center.

Vehicle drove on it’s own with no driver in while charging.

Back-up camera went out along with blind spot camera. All camera inoperable. Front research this appears to be an issue with the computers in 2024 late year Model Y's built in the Tesla fremont factory.