Steering Problems of Tesla Model Y - part 2

Nature of defect: while operating full self-driving (fsd) at highway speeds, my vehicle exhibits involuntary lateral swerving — sudden, uncontrolled movement to the left and right without driver input. This behavior occurs repeatedly and unpredictably, posing a direct safety risk to the occupants of my vehicle and to other drivers. Tesla service diagnosed the root cause as a failed fsd computer and recommended full replacement at a cost exceeding $3,000. Crashes or injuries: none to date, though the behavior described above creates a significant risk of collision at highway speeds. Frequency: recurring during fsd engagement at highway speeds. Additional context: this defect was present during my vehicle's original warranty period. Tesla has been aware of this issue since my service visit and has not completed the repair. I have an active goodwill warranty request pending with Tesla that has gone unacknowledged for over two weeks. I am submitting this complaint because I believe this defect may affect other Tesla vehicles equipped with the same fsd hardware, and I want NHTSA to have a record of this failure mode.

See all problems of the 2023 Tesla Model Y 🔎.

On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a bolt on the ground underneath the driver’s side. The vehicle was not drivable and required towing. I contacted Tesla roadside assistance through the Tesla app, and the vehicle was towed to Tesla service center in coral gables, florida. At the time of the incident, there had been no collision, no impact with a pothole, curb, or road debris, and no prior warning signs or noises indicating a developing issue. The failure occurred suddenly during a low-speed maneuver. Tesla service initially indicated that the vehicle was under warranty and that repairs would be covered if no external impact was found. However, after inspection, Tesla attributed the failure to an alleged “external impact” and declined warranty coverage, providing an estimate of approximately $4,000. After involving my insurance company, the vehicle was inspected by a Tesla-certified repair facility, which found significantly more extensive damage to the suspension system, estimating repairs at approximately $11,000. This incident represents a sudden and complete failure of suspension components resulting in immediate loss of steering control. Such a failure poses a serious safety risk, particularly if it were to occur at higher speeds, as it could lead to loss of vehicle control and a crash. I am reporting this issue as a potential safety defect involving suspension component separation and steering loss in a 2023 Tesla Model Y.

I am writing to formally report a serious safety failure involving Tesla’s full self-driving (supervised) feature, which resulted in property damage and a severe safety hazard. While fsd (supervised) was fully engaged, the vehicle failed to detect a large block of wood in the roadway. The vehicle struck the object, causing significant damage to the brand-new car's left-side tire and body, t touched two other cars hence I called 911 and reported it to ensure they remove the wood. Because I did not know how to manually trigger the dashcam save at the exact moment of the crash, video footage was not captured locally. However, the vehicle’s internal sensors, and event data recorder (edr) should have logged the active fsd status and sensor data at the time of impact and potentially save it. Immediately following the incident, I contacted emergency services via 911 to report the roadway hazard. I have since visited a Tesla service center, where staff informed me that I must wait for the formal complaint process to proceed. Due to recent publicly reported fatalities involving fsd, I strongly believe this software is not safe for public roads, and I have chosen not to renew the feature. I am requesting a comprehensive corporate review of my case. I expect Tesla to pull the vehicle's internal logs, take accountability for this hardware and software failure, provide a full repair of the vehicle, costs about $2000 as estimated by their collision center and issue a complete reimbursement for the damages.

Both torn bushing and broken links at 29k miles.

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The contact owns a 2022 Tesla Model Y. The contact stated that the steering wheel material had been unraveling. The contact received notification of TSB number: sb2332003. A Tesla service center was contacted via the mobile app chat feature, and informed the contact that the vehicle would be repaired at the owner's expense because the warranty had expired. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

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Incident involving fsd (supervised) v14. 2. 2. 4. On February 15, 2026, while the vehicle was operating under full self-driving (supervised) v14. 2. 2. 4, the system failed to detect a stationary curb. The vehicle initiated a trajectory that resulted in a collision, causing a structural gouge in the passenger-side rear tire sidewall. Per MA 540 cmr 4. 04, this damage renders the vehicle unroadworthy. I have saved dashcam/sentry video footage as proof of the system's failure to navigate the obstacle.

Like many have mentioned, the control arm bolt came off or broke. [xxx] / [xxx] / [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On January 29, 2026 my 2023 Tesla Model Y was serviced by Tesla for windshield repair and routine maintenance. Within a week after the service visit, the vehicle began displaying a service warning message on the dashboard. I contacted Tesla and was advised to bring the vehicle back for inspection. Before I could return to the service center, while slowly reversing out of my garage, a large bolt fell from the vehicle and the front left wheel assembly dropped, causing the vehicle to come to an abrupt stop. Tesla service later confirmed that a bolt from the front suspension link assembly had detached, resulting in damage to the front halfshaft, steering gear, wheel speed sensor, and other related components. The vehicle had approximately 38,000 miles at the time of failure. This appears to be a critical suspension hardware failure. If this failure had occurred at highway speed it could have resulted in loss of vehicle control and a serious accident. The vehicle had been serviced by Tesla shortly before the incident and had displayed a warning message prior to the failure.

I am reporting a safety incident involving my Tesla while autopilot/full self-driving was engaged. On February 11, 2025 at approximately 9:22 am, on waccamaw medical park CT conway, SC 29526, I was driving on a normal city street with the system actively controlling steering and speed. Without any warning or alert, the vehicle suddenly steered to the right toward the curb and struck it. I was very attentive, but the steering movement happened too quickly for me to safely prevent the impact. No forward collision warning, lane departure alert, or disengagement occurred prior to the incident. The impact caused damage to the wheel and tire (see attached photo). This behavior appears to be an incorrect steering decision by the automated driving system after misinterpreting the roadway edge or lane boundary. I am requesting review of the vehicle logs and investigation of the system behavior during this event.

The fsd system in my Model Y is hazardous. When I first purchased the car on 2/9/2026, they secretly loaded it with very outdated software, as follows: “software” 2025. 44. 300 full self-driving v13. 2. 9 I’ve already driven this car 9960 miles, about 85% of which was on fsd. I will itemize for you a list of events that have occurred with this car with me driving for which dash cam footage exists: 1. The car attempted to blow past a school bus picking up passengers at about 40 miles an hour without even slowing down. It was stacked with red and yellow lights everywhere and had two extended stop signs. 2. The car blows past police cars parked on the shoulder of the highway with their roof lights on without slowing down or making any attempt to move into the second lane. 3. While transitioning from one highway to another on an elevated single-lane overpass, on two occasions the car elected to depart the only travel lane and hug the concrete wall on the left side, driving in the dead zone. Both the yellow line and the white line were clear and bright. No traffic or obstacles present. 4. Right after exiting a hwy there were two lanes in my direction and one lane of opposing traffic separated by a clear and bright double yellow line. The car chose to drive in the lane intended for opposing traffic. I have dash of this as well. No traffic or obstacles were present. 5. Car made left turn into opposing traffic lanes. 6. When not on fsd, the lane departure avoidance and emerg. Lane departure avoidance features are both highly defective. They read everything as a lane departure— from tire tracks in the snow, to cracks and seams in the concrete, lines of tar intended to prevent water ingress, shadows, etc. Car almost pulled me hard towards construction workers, oncoming traffic, and nearby vehicles. Tesla refuses to disable. When I disable, it reenables every time I drive. 7. It ran over a curb on fsd, twice.

The car suddenly reduced lane assistance and steering assistance functionality. After calling Tesla they said it is not a software issue. I checked the service mode and it indicated a malfunction in the steering assist motor, which apparently costs $3500 to replace. Online, I have found many complaints about this problem that are not resolved by software updates. In addition, there was a large number used steering assist motors for sale online which indicates a more wide spread problem. This is not normal for cars to have this failure prematurely and is a serious safety hazard. I read online that some had their steering epas get locked while driving on the highway and nearly destroyed their Teslas.

On January 28, 2026, the vehicle (a Tesla Model Y) was operating with the full self-driving (fsd) system actively engaged in normal highway traffic conditions. Without any prior warning messages, chimes, or system alerts, the fsd system abruptly disengaged approximately 1 second before the vehicle steered into a concrete road divider. Component failed: the Tesla full self-driving (fsd) software and underlying perception/control systems failed to maintain the lane and abruptly handed over control with insufficient time to react. The vehicle and its data are available for inspection. Safety risk: the sudden, sub-second disengagement provided the driver with zero time to react, take manual control, or perform an evasive maneuver. This system failure directly resulted in a high-speed collision with a road divider, causing significant vehicle damage and physical injuries to the driver that required medical treatment. Inspection/confirmation: the vehicle is currently subject to an open insurance claim and has been evaluated for repair. Warnings: there were no warning lamps, messages, or requests for the driver to take over prior to the immediate 1-second window before the crash. Evidence: I have downloaded and preserved the complete event data record (edr) and the multi-angle dashcam video files. The edr data mathematically documents the sub-second disengagement, and the video files confirm normal traffic flow with no external hazards forcing the collision. I can provide the edr pdf and video files to NHTSA investigators immediately upon request.

See all problems of the 2025 Tesla Model Y 🔎.

Lower front control arms are bad. Was told by tire company they need replaced. Quote about 2k.

There is a rip in the lower control bushing making steering difficult to control. I see that this is a common issue but no recall yet. My car has only 28k miles.

Any time you drive my vehicle there’s either violent shaking in the brake pedal, steering wheel, tires. When you try to brake it stutters. Using fsd it failed to stop instead almost hit a pedestrian on scooter and reported the time and date to Tesla. It stuttered and thank god I was able to jam in brakes. After 9 service visit the admitted they missed something and wheel alignment was off and tires were cupped. Along with a bracket for suspension. Which has not solved issues. It scary driving this vehicle especially as a single father who has to make long trips in the weekend for hockey.

While making a left turn at normal turning speed, the steering system became unresponsive. The steering wheel was able to move; however, there was no corresponding movement of the front tires/wheels. The front wheels appeared to remain stuck at approximately a 45-degree left position and did not return toward the straight-ahead position despite steering input. It is also possible that the steering wheel itself became locked or partially locked during this event. As a result, the vehicle could not be corrected and collided with the median and a pillar. The collision caused the airbags to deploy and resulted in severe front-end damage, with an estimated repair cost exceeding $40,000. This steering failure occurred without warning and resulted in a sudden loss of vehicle control, creating a serious safety hazard to the occupants and surrounding traffic. The vehicle was subsequently declared a total loss.

One only needs to google or ask an ai about "Tesla Model Y juniper" front end suspension noises and you will find links to hundreds of complaints and at least two youtube videos now. Based on reports from recent 2026 Tesla Model Y owners, particularly those with the juniper refresh, the front-end noises over rough or bumpy roads at very slow speeds sound like a widespread suspension-related issue. It's often characterized as a clunk, rattle, or knocking from the front suspension, especially when the suspension compresses and unloads over uneven surfaces like driveways, speed bumps, or minor road imperfections. . Read more...

On [xxx], while operating my 2024 Tesla Model Y in full self-driving (supervised) mode, the vehicle experienced an uncommanded steering input leading to a collision. The vehicle was traveling at a very low speed of approximately 5 mph in a clear, simple environment. Despite this walking pace, the fsd software failed to identify a visible concrete curb and initiated a sudden, sharp turn directly into the obstacle without any prior warning or driver input. The fact that the system executed such a violent and erroneous maneuver at 5 mph indicates a fundamental failure in the neural network's object detection and path planning logic. If this logic failure had occurred at higher speeds or near pedestrians, the results could have been catastrophic. The local Tesla service center (watertown, MA) refused to conduct a physical inspection or a log review of the steering torque. They issued a repair estimate of $1,217. 26 while claiming 'no hardware fault codes' were present, thus ignoring the documented software malfunction. As a leaseholder of this vehicle with only 15,489 miles, I am reporting this as a significant safety defect that the manufacturer refuses to investigate. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The contact owned a 2022 Tesla Model Y. The contact stated that while the contact’s daughter was driving at approximately 70 mph under significant rainy weather conditions, with autopilot mode engaged, the auto pilot became inoperable. The contact stated that the driver attempted to steer the steering wheel; however, the steering could not be steered, causing the driver to lose control of the vehicle. The vehicle subsequently collided with a concrete wall and might have collided with another vehicle. There was no warning light illuminated. The contact stated that all the air bags of the vehicle deployed during the crash. As a result of the incident, the driver sustained a nose injury and facial lacerations. The driver was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was towed and deemed a total loss. A Tesla service center was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, but no assistance had been provided. The failure mileage was approximately 55,000.

On Saturday morning January 3, 2026 I was driving with my wife, daughter and dog. There was light rain at the time and I had my adaptive cruise set at approximately 72 mph. I was driving our 2024 Tesla y. At approximately 10:21am the rear of car began to slide right as we entered gradual left curve, possibly because we hit water on road. I tried to slightly correct right and when I did that the steering wheel aggressively corrected back left which put us into a slide. Within a second we hit a tree on the passenger side. The impact was severe and on the passenger side door where my wife was sitting. At that time I theorize that my dog was ejected out of the back window and thrown across the freeway. We then rolled in the other direction (I dont know how many times) down a hill and settled upside down. I immediately smelled smoke and began to try get out of my seatbelt but I couldn’t. I carry a knife and I was able to cut myself out. I then tried to open door and could not so I began punching the glass and eventually got it moving and pushed on it and got it open. I slid myself out, turned around and saw car was on fire. I pulled my daughter out and then began extracting my wife. She was unconscious and had obvious orthopedic injuries. I am 100% confident that had I been driving my other vehicle (non Tesla) that this accident would have not occurred. The Tesla and its steering system caused this accident. On top of that, the batteries immediately caught fire, my seatbelt release button did not work, and the electric door button did not work. Had I not been carrying a knife and strong enough to punch door open this story would have ended up differently. The car completely burned. As far as I know, this was the first time this exact issue presented itself. However, when looking online its seems this issue is fairly common with Teslas in wet weather.

I am reporting a repeated safety defect that happens only in rainy conditions. My 2022 Tesla Model Y repeatedly shows critical safety warnings including “automatic emergency braking unavailable”, traction and stability control disabled, and “vehicle hold unavailable”. This has occurred during normal driving in rain every rainy season for 3 years, despite 4 service visits and parts replacement including the inverter. It started when I was pregnant and is now ongoing with my newborn in the car. The system failures happen while driving in normal wet/slippery conditions and greatly increase the risk of a crash. This appears to be a systemic safety defect, not driver error, and Tesla has not fixed it after multiple service attempts. Events & dates: •first occurrence: Feb/2024 •service visits: 02/01/2024 1. Verified customer's concern via vehicle log data. Technician reviewed the vehicle's logs and found that the vehicles communication system was faulted. Technician was not able to duplicate the concern at this time. Performed diagnosis and found no issues present at this time. Verified vehicle's communication system is operating as designed at this time. No further repairs are recommended at this time. Recommending customer to continue to monitor situation at this time. 2. Updated vehicle to latest available firmware version per service bulletin. •most recent occurrence: 01/01/2026 fyi today is the 4th time I’ve indicated this issue , and this is during my pregnancy again, I feel extremely stressed and helpless.

On Monday 12/29/2025, while driving my 2021 Tesla Model Y on the highway at approximately 70 mph returning from dtw airport to my home with my children in the vehicle, the steering suddenly locked / the steering wheel would not turn. I was able to pull over to the shoulder. There were no warning lamps or warning messages displayed before or during the failure. After pulling over, I powered the vehicle off and back on. The steering partially worked again, and I was able to drive home. Later the same day at my friend’s house/driveway, the steering locked out again and this time it was completely locked, making the vehicle not safely drivable. Again, there were no warning messages or symptoms prior to the lockout. Tesla service provided a written estimate documenting the complaint “steering locked out / cannot drive” and proposed replacing the steering gear/steering rack (“steering gear lhd,” part number 1188832-00-b) plus alignment, total about $3,127. 70, at 96,042 miles. The vehicle and component are available for inspection upon request (Tesla can retain the replaced part). This is a safety defect concern because sudden loss of steering control on a highway without warning could lead to a crash, especially with passengers/children in the vehicle.

While traveling at highway speeds, the vehicle suddenly veered to the right without driver input. The autopilot/fsd system was not engaged. It all happened in a matter of seconds. There was no system failure message on the screen. The vehicle airborne and hit a tree. All side airbag were deployed. Was able to open the door and walk away without any major injuries. Software update : 2025. 44. 25. 5.

Date & time: December 25, approximately 6:00 pm location: northbound I-880 between the mowry avenue and thornton avenue exits, fremont, CA weather & road conditions: heavy rain at the time of the incident. Road surface was wet with reduced visibility. Vehicle & system state: Tesla Model Y. Driver assistance / self-driving functionality was active at the time of the incident (traffic-aware cruise control / autopilot functionality). Description of the incident: while driving northbound on I-880 in heavy rain, the vehicle had been operating normally. Without warning, the vehicle appeared to incorrectly detect that it was drifting out of its lane and attempted to correct this perceived drift. Instead of a minor lane correction, the vehicle abruptly applied heavy braking and initiated a sudden and aggressive left steering maneuver. The car crossed approximately four lanes of traffic in the same direction of travel and continued rotating, ultimately performing an unintended u-turn while remaining on the northbound side of the highway. As a result, the vehicle came to a stop oriented against the direction of travel, facing oncoming northbound traffic. Immediately afterward, the vehicle unexpectedly began reversing at high speed without driver input, creating an additional imminent risk of collision with the outer highway wall (noise barrier separating the highway from adjacent residential areas). During this entire sequence of events, I was unable to regain control of the vehicle despite attempting to intervene. There were no vehicles immediately surrounding us at that moment. Had there been nearby traffic, this incident would likely have resulted in a severe or fatal multi-vehicle collision. Occupants: my wife and two young children were in the vehicle. The children were asleep in the back seat, secured in car seats. Outcome: no physical collision occurred. However, the incident caused extreme fear and distress, and we remain shaken by the event.

I am writing to formally report a serious safety incident involving a Tesla vehicle and to document multiple critical system failures that occurred during an accident, resulting in physical injuries to me. On the 12/24/2025, while operating Tesla under rainy conditions, I experienced a sudden and dangerous malfunction of the vehicle. During the event, the steering system became unresponsive and appeared to lock, preventing me from maintaining control of the vehicle. Simultaneously, the braking system failed to respond as expected despite my attempt to apply the brakes. These failures significantly impaired my ability to avoid or mitigate the collision. Most concerning, the vehicle’s airbag system did not deploy during the impact. Given the severity of the collision and the resulting injuries, the lack of airbag deployment represents a serious failure of a critical safety system designed to protect occupants in such events. As a direct result of this incident and the apparent malfunction of multiple safety systems, I sustained physical injuries that required medical evaluation and treatment. Beyond the physical harm, the incident caused significant emotional distress and raised serious concerns about the safety and reliability of the vehicle. I am submitting this complaint to formally document these safety failures and to request a thorough investigation into the performance of the steering, braking, and airbag systems involved in this incident. I believe this matter presents a significant safety concern not only for myself but also for other drivers and passengers who rely on these systems to function properly in emergency situations. Please confirm receipt of this complaint and advise me of the next steps in your investigation process. I am prepared to provide additional documentation, including medical records, photographs, vehicle data, and incident details, upon request. Thank you for your attention to this serious matter.

I was driving on the highway at around 70mph, switched lanes and the steering wheel randomly locked up. Gladly, I was aware of the situation and avoided a huge car crash but the steering started to work a few seconds later. I am very nervous to drive the car now.

All in the same day: 1) odd sound from behind the pedal area of driver side front quarter (sounded like a styrofoam cooler top rubbing against the cooler is the best way to describe - faint though). 2)bang when in a parking garage turning full right but still able to control without difficulty. Made it home without incident. 3)later that day, just after getting off of i4 in orlando I pulled into grocery parking lot and parked. When I returned to my car I again turned right and a loud bang and the car jerked to a sudden halt. I was able to back into a parking spot but there were 2 large screws in the driving land and the left wheel was toed slightly to the left. Ultimately it was detached when we tried to tow it we had to remove tire and put on a device to allow us to move it. Per Tesla “I have updated that estimate! the vehicle has very heavy damage, and this is the start. Once we replace these components their (sic) could be more damage, and it also could potentially need to go to a body shop!” thankfully this didn’t happen at speed with my daughter in the car on i4! this is unsafe and a simple internet search revealed it is not an uncommon parts failure at this mileage! this is dangerous. All of this at just 54,000 miles. (4k out of warranty).

A critical front suspension component failed on my 2023 Tesla Model Y without any accident, misuse, or external damage. While backing out of my garage at low speed, a loud “bam” occurred — the front lateral link bolt fell off, detaching the lateral link and causing the front body to drop onto the tire. My child was inside the vehicle. Tesla-certified technicians inspected the vehicle and service records confirm the lateral link bolt was loose and missing, directly causing the failure. Multiple suspension components were replaced under warranty, confirming a manufacturing defect, not customer-caused damage. This is a serious safety-critical failure. At driving or highway speed, it could have caused loss of steering, severe injury, or death. The day before, my spouse drove the vehicle on the highway with our younger child — by luck, a catastrophic event did not occur. Before and after the wheel detached, the Tesla monitor did not display any warnings. Even after the lateral link and wheel partially detached, the vehicle remained in driving mode and ready to operate, despite a wheel being unsecured — a basic condition that should trigger an immediate alert. This demonstrates a critical failure in Tesla’s safety systems. There were no recalls listed under my VIN. However, NHTSA records show similar failures, with recall notifications issued under NHTSA recall 21v-835 in 2021 for 2021 and earlier Tesla Model Y and model 3 vehicles. The same failure in my 2023 Model Y at 23,641 miles shows the defect was not fully corrected and continues to pose a public safety risk. I am reporting this to NHTSA due to the extreme safety risk and request a full investigation.

While driving approximately 5–10 mph and making a right turn on a local street, the vehicle suddenly produced a metallic pulling sound followed by a loud impact. The vehicle abruptly stopped and became undrivable. Upon exiting the vehicle, the left front wheel was visibly displaced from normal alignment and appeared to have shifted rearward into the wheel well. No collision, curb strike, pothole, or road debris was involved. The vehicle had exhibited a wire-tugging or metallic noise during turning in the days prior. The failure occurred without warning and resulted in a sudden loss of vehicle control at low speed. The vehicle was towed to Tesla, where the left front control arm was found to be disconnected/broken. Tesla has not yet provided a determination and is attempting to route the vehicle to a collision center despite no evidence of impact. This appears to be a suspension component failure that could have resulted in a serious accident at higher speeds. Safety impact: loss of steering control, risk of crash, inability to drive vehicle.

A structural chassis component (v-brace) was permanently removed from my vehicle by Tesla service during a service visit. The removal was performed under a Tesla-described engineering retrofit (Tesla service article 9188600). The component was not reinstalled or replaced, and Tesla stated that once removed it cannot be reinstalled. The service visit was originally initiated due to a persistent rattle/noise from the vehicle the safety concern arises from: •a permanent modification to a structural chassis component, performed without my authorization. •removal of a component originally installed for structural reinforcement and stability, creating uncertainty regarding vehicle rigidity, crash behavior, and handling. •the continued presence of an unresolved structural noise/rattle, which can be distracting to the driver and may indicate an underlying structural or mechanical issue. The vehicle was sold and delivered with this component installed, and its removal was not disclosed or approved prior to service. The noise/rattle was present prior to the service visit and prompted the service appointment. The structural component removal occurred during the service visit. The problem was reproduced and confirmed by Tesla service and they: •acknowledged the noise/rattle concern. •performed a structural retrofit involving removal of the v-brace. •marked the concern as “resolved”, despite the noise still being present. •later stated the noise is considered “normal”, even though it is not present in all Model Y vehicles, including the juniper variant. No warning lights or system messages appeared. The only symptom was a persistent rattle/noise originating from the vehicle chassis the vehicle was inspected and modified by Tesla service, acting on behalf of the manufacturer. The modification was performed under a Tesla engineering directive. No independent service center, insurance representative, or law enforcement agency has inspected the vehicle.

The vehicle was in supervised full self driving on the turnpike, when all of a sudden it darted out of the lane into th grass hitting a guard rail.

The defect involves the front suspension and/or steering system of a new 2026 Tesla Model Y long range awd. The vehicle is available for inspection upon request. Symptoms—persistent front-end clunking/thunking (primarily driver-side), steering instability, and vibration—began immediately upon delivery in late 2025, with Tesla notified same afternoon as delivery. The vibration now begins around 60 mph and intensifies with speed. Steering feel is excessively vague on-center (requiring constant correction to maintain lane position) yet overly twitchy and sensitive to inputs, creating inconsistent and unpredictable handling. The condition has progressively worsened and now renders the vehicle unsafe at highway speeds due to risk of loss of control. No warning lamps, messages, or other symptoms have appeared prior to or since onset. Tesla service centers have had multiple opportunities to evaluate the vehicle under warranty. The problem has not been confirmed objectively by Tesla; during at least one evaluation, a technician drove only at speeds below complaint threshold (despite requests to test at the speeds where symptoms occur), stated he did not feel the issue, and performed no further diagnosis. Multiple appointments were canceled or rescheduled by Tesla (including one after I arrived). The vehicle was repeatedly returned without documented objective testing or repair addressing the complaint. During one visit, the Tesla app indicated an active “visual quality check” while the vehicle remained parked outside and not being worked on for an extended period (documented). To rule out tires, I installed a brand-new set; the vibration worsened afterward. Safety risk: unresolved steering/suspension instability increases the risk of loss of vehicle control at highway speeds, endangering occupants and other road users. Odometer at onset: 15 miles current odometer: 3596 miles.

Received a notice that steering assist may be reduced. Other Model Year ys have been recalled due to the same issue. It doesn’t make sense that this should fail in a vehicle that is 5 years old with no accidents and low mileage. This is a safety issue due to manufacturing defect and should be covered under warranty.

Severe lateral swaying / side-to-side swaying (“boat-like” or “floaty” motion) at highway speeds (65–80 mph) on any concrete-surface interstate, especially grooved or slightly uneven concrete (typical on illinois highways such as I-90, I-294, I-55, etc. ). Description of safety concern: the vehicle continuously rocks side-to-side in a pronounced, pendulum-like motion that requires constant steering corrections to stay in the lane. The motion is severe enough to cause motion sickness in passengers within minutes and makes the driver tense and fatigued. In crosswinds or when passing trucks the swaying becomes even worse and feels unstable. I no amount of lane centering or driver input fully eliminates the sensation. Service history: December 2025 – schaumburg, IL Tesla service center • technician test-drove with me on I-90 and immediately felt the exact swaying I described. • service advisor and service manager both stated this is a “normal characteristic of the 2025 Model Y juniper” and that no repair or adjustment is possible. • loaner 2025 Model Y juniper provided exhibited identical swaying behavior. I do not believe constant, pronounced lateral instability at normal highway speeds is an acceptable “characteristic” in any passenger vehicle. It impairs control, increases driver fatigue, and creates a legitimate safety risk, especially in adverse weather or emergency maneuvers. Tesla refuses to acknowledge this as a defect. I am therefore requesting NHTSA investigate whether the 2025 Tesla Model Y suspension calibration and/or damper tuning creates an unreasonable safety risk due to excessive lateral instability on typical u. S. Concrete highways.

The vehicle exhibits harmonic oscillation in the steering column since the day I drove the vehicle home on the interstate. Even though tires had been balanced out of pocket due to long service center wait times with a road force balancer, balanced again at the service center, match mounted and road force balanced again out of my own pocket, noise reducing foam removed and balanced on an uncalibrated balancer that resulted in a same day bring back and final road force balance. Service center refused to troubleshoot further after lead tech drove vehicle after third attempt of repair. I asked whether the tech felt the vibration and the service advisors face turned red, and fed the line that it is normal nvh from the solid front drive unit mounts and that was Tesla's stance. This issue has been widely reported online to vehicles that are rwd as well. The bad wheel balance exacerbates the harmonic in the column. Exceptional wheel balancing with rvf down to 6lbs on the front wheels only made it less intense. When driving on any uneven road, or crossing bridge expansion gaps for example, the steering oscillation gets worse, as the uneven roads make it worse. Reasonably assumed at this point it is not caused by just a balance issue. Tesla refused to try a set of known good wheels on the vehicle. This is not normal nvh or general road feel; something in the front end of the vehicle gets into harmonic oscillation. I asked if Tesla would like to keep the car for a proper diagnostic and whether they had looked into other components of the front end, and if they were not going to diagnose further I'd request a buyback. The simple response was that a buyback request would be initiated. It could be a myriad of issues, none of which should be my responsibility to try and track down or fix on a vehicle that exhibited the behavior since day one and still does after 1500 miles. I've passed the account to the service center manager and district manager yet to no reply.