Suspension Problems of Tesla Model Y - part 1

Component that failed: front lower lateral link and compliance link suspension bushings. Failed components were removed by Tesla service and are no longer available for inspection. Safety risk: failed suspension bushings directly compromise steering precision, vehicle stability, and handling — particularly at highway speeds. A driver unaware of this failure could experience loss of steering control or unpredictable handling without warning. Confirmed by dealer: yes. Tesla florida (tampa, 11945 north florida avenue) confirmed the failure in writing on may 22, 2026. Technician repair notes state: “inspection failed due to worn suspension bushings in the front. ” Tesla confirmed this was the first time these original components had ever been serviced. Invoice #[xxx]. Manufacturer inspection: yes, repaired by Tesla service center. Cost: $1,669. 58. Warning lamps or prior symptoms: none. No warning lights, no alerts through the Tesla app, and no prior symptoms communicated to the owner. Failure was discovered only because vehicle was brought in for an extended service agreement inspection. Assessment: original factory suspension bushings completely disintegrated at 56,258 miles on a 2021 Tesla Model Y (VIN: [xxx] ). This is not normal wear — photographic evidence shows full structural disintegration of rubber bushing material. Other Model Y owners may be driving with identical failures without knowledge. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2021 Tesla Model Y 🔎.

The car is unstable on the highway when there is a crosswind - either from wind gusts or from large vehicles. The car is easily pushed by wind until lane assist activates to stop it from going outside of the lane. It feels very unsafe to drive on the highway. This is how the car was when it was bought. An alignment was done during the first Tesla service visit and that helped slightly. The second Tesla service visit they said the vehicle was operating as expected and then checked wheel balance after I insisted. They said they fixed wheel balance but it still did not change how the car handles in crosswind. The third Tesla service visit (different service center) they said the vehicle was working as expected and said they could not drive for a significant distance to test. If lane assist ever fails when I'm not ready to instantly react to a gust of wind, it feels like it would easily move into another lane or off the road. When passing large vehicles where wind changes direction, the car sometimes gets pushed left and right which sometimes triggers an alarm and shows an on screen message saying to take control of steering. I test drove another of the same model car for an hour and had the same unstable feeling in the wind but was unable to test long enough to find an area with high crosswind.

While driving, a critical heavy-duty front lower control arm / lateral link bolt completely detached from my vehicle and was found intact on the ground with factory green threadlocker still visible on the threads. The undercarriage and chassis show absolutely zero signs of external impact, scrape, or road hazard damage. This structural failure caused an immediate, severe safety hazard, rendering the vehicle completely unsafe to drive due to a catastrophic risk of wheel separation and total loss of steering control. This exact component failure is identical to Tesla's historical safety recalls, specifically NHTSA recall campaign number 21v835000 and its expansions, which explicitly state: "the front suspension lateral link bolts may not have been secured to the correct specifications. . . Causing the fasteners to loosen over time and separate from the sub-frame. " because the bolt loosened and fell out over time due to insufficient factory torque, the loose component put uneven mechanical stress on the lower control arm, resulting in the complete failure and damage of the control arm assembly. Tesla service center has refused to honor this as a latent manufacturing defect, hiding behind warranty expiration. They have unconscionably misclassified a known, life-threatening production defect as standard "wear and tear," forcing me to pay a $265 diagnostic fee and the full cost of a complete control arm replacement under protest. I am filing this report because Tesla is actively endangering consumers by failing to expand their suspension fastener recall to cover vehicles experiencing the exact same catastrophic manufacturing defect outside the arbitrary warranty period. Nhtsa odi complaint records show multiple substantially similar failures outside Tesla’s recall VIN population, including odi nos. 11630487, 11554803, 11494976, 11493354, 11486040, 11689987, 11675200, and 11632785 for Model Y vehicles, and odi nos. 11720800, 11705487, 11675676, 11664858, 11637813, etc.

See all problems of the 2023 Tesla Model Y 🔎.

While making a normal right turn at low speed in a residential neighborhood, I heard knocking sounds from inside the vehicle and immediately lost steering control. I had to physically force the wheel back into position to regain control of the car. After the initial incident, every right turn and brake application produced a loud rubber grinding sound accompanied by significant loss of steering control. The vehicle was completely unsafe to drive. Tesla previously issued recall sb-22-31-002 for 2023 Model Y vehicles for improperly torqued front lower lateral link fasteners at the factory which are the exact same components that failed on my vehicle. Tesla confirmed my VIN was not included in the recall. The vehicle has been driven normally with no accidents or abuse. Mileage at time of failure was approximately 58,000 miles.

Tesla 2026 Model Y was involved in a severe motor vehicle accident directly caused by a critical software and/or hardware malfunction of Tesla’s full self-driving (fsd) system. At the time of the incident, the vehicle’s full self-driving (supervised) software suite was actively engaged and driving the vehicle. While navigating, the system suffered an abrupt and uncommented control malfunction. Despite prompt attention, the autonomous system executed an erratic, uncorrectable maneuver that overrode human intervention thresholds, completely failed to respond safely to the immediate driving environment, and directly caused a collision.

Bolt fell out of the lateral control arm on the front left wheel. Car was inoperable.

2025/2026 Tesla Model Y juniper experiences noticeable vibration starting at approximately 75 mph on smooth highways. The vibration is felt throughout the entire vehicle: steering wheel, doors, seats, and pedals/floor. It is not limited to the steering wheel. Tire balancing, alignment, and foam checks have all been performed with no resolution. Tesla service states the issue is ‘normal/within spec. ’ video of the vibration with speedometer visible is attached. This matches a widespread pattern reported by other juniper owners. Video: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Clicking/thumping on sharper turns a day before the issue. Then today, there was a loud clunk while driving. When I was reversing into my driveway, there was scraping noises and resistance. Upon exiting the vehicle, I saw the passenger side front control arm loose. It is now inoperable.

The front driver-side lower control arm bolt completely fell off the vehicle while in motion at 5pm in a parking lot. The failure caused the front suspension to immediately collapse, resulting in the front driver side of the vehicle dropping and resting directly on the wheel. The failure was witnessed and confirmed by the roadside assistance tow truck operator. The operator had to temporarily jack up the car and fasten the bolt back into the control arm just to safely load the vehicle onto the tow truck. The vehicle is currently awaiting formal inspection and repair by an auto repair shop. The vehicle and the detached bolt were inspected at the scene by the tow truck operator dispatched through my auto insurance. An initial claim was reported to my auto insurance provider. It has not yet been inspected by Tesla yet. There were no warning lamps, error messages, or prior symptoms. The failure happened suddenly and without warning; I simply heard a loud noise, felt the vehicle physically shift and drop to the ground.

See all problems of the 2022 Tesla Model Y 🔎.

Service concern — front suspension / rattling noise vehicle is experiencing a persistent rattling/knocking noise from the front area when driving over bumps, uneven pavement, or rough roads. Noise is noticeable at low to moderate speeds and appears suspension-related. Condition seems consistent with known Tesla Model Y service concerns regarding: * front upper control arm mounts, * front damper assemblies, * and wiper bracket pencil braces. Requesting inspection and evaluation * front suspension components, * damper assemblies, * upper control arm mounts, * and any applicable Tesla service bulletins related to front-end nvh/rattling concerns. Noise has become increasingly noticeable during normal driving conditions and is affecting ride quality.

While driving, my vehicle released a loud pop and metal noise. After pulling over large bolts fell from the front of my car caused by a suspension issue. Tesla service later confirmed that the problem was due to improper torque in the suspension components, specifically the front lower links. This resulted in hardware failure, including bolts loosening or coming out of the suspension assembly. This is a serious safety concern, as it could have led to loss of control while driving. The vehicle required replacement of suspension components and hardware under warranty. This defect appears to be related to improper assembly or servicing rather than normal wear and tear. Tesla is now refusing to give me a detailed report of the manufactured defect cause.

See all problems of the 2024 Tesla Model Y 🔎.

Vehicle brought to Tesla service plano TX for front-end rattle on bumpy roads at 49,951 miles. Technician found right front compliance arm split, left front compliance arm tearing, right front aft link starting to wear, left front aft link split at bushing, rear bolt for link loose, and opposite side nut separated from the subframe causing bolt to have zero tension. Tesla replaced entire front subframe assembly, both front lower lateral links, and both front lower compliance links under basic vehicle limited warranty. During the same visit, the technician performed a vehicle health check (form SC-25-00-016 r2) and documented additional rear suspension defects: rear lower fore links have play and rear upper fore link bushings have excessive travel. Technician marked the suspension section as repair/replace. Service center declined warranty coverage on the rear, calling it normal wear despite the technician's findings. This is the second major warranty visit. At 14,928 miles in September 2024, Tesla austin replaced the power conversion system, 16v li-ion battery, and pyrotechnic battery disconnect due to a loose harness connector causing vehicle shutdown warnings. Vehicle was manufactured at Tesla gigafactory austin TX. A separated subframe nut is a structural safety defect that could result in wheel alignment shift and loss of vehicle control. I drove this vehicle with my family including two children before the defect was discovered. Tesla service plano, service number xxx, service advisor owen v [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

There was a grinding sound coming from the lf wheel. This was progressively getting worse. Car was shaking while driving so dropped it off with my mechanic due to safety concerns. Per the mechanic that fixed the issue: inspection found lf wheel bearing is loose. A bolt backed out on inside rubbing through axel shaft. Allowed wheel bearing to damage to damaged from moving in place. Axle shaft damaged from rubbing on backed out bolt. Replace lf axle shaft and wheel bearing. Informed by mechanic that wheel could have fallen off while driving. No prior work. Mechanic believes most likely issue was not having the bolts appropriately installed at time of manufactue.

See all problems of the 2020 Tesla Model Y 🔎.

My 2021 Model Y has about 24,500 miles began squeaking when turning the steering wheel or hitting bumps. I read online that many Tesla owners had the same issue. The design on these weren't great allowing water to penetrate these parts and cause them to ware down faster. I already paid for the replacement of the upper and lower control arms.

On the evening of April 8th 2026, my wife was driving our 2023 Tesla Model Y home in san francisco, CA when she noticed unusual noise coming from the front left wheel area. The vehicle was otherwise functioning normally aside from the noise. The following morning, I inspected the vehicle and found a large hex bolt (class 10. 9 grade) on the ground directly beneath the car. The front left wheel was binding and the vehicle was completely undrivable — the wheel felt stuck and made grinding/scraping noises when attempting to move. Based on the bolt size, grade, and location, this appears to be a front suspension lateral link fastener that detached from the subframe. This is the same defect described in NHTSA recalls 21v-835, 22v-895, and 23v-235, involving under-torqued or improperly secured front suspension fasteners on Tesla Model Y vehicles. The vehicle had 28,482 miles at the time of the incident. There was no prior collision, impact, or road hazard event. No warning or alert appeared on the Tesla touchscreen at any point. The vehicle displayed no diagnostic message despite having a compromised suspension component.

My 2022 Model Y performance developed severe front-left inner shoulder tire wear caused by a suspension alignment defect. On 4/7/2026 at 57,974 miles, les schwab diagnosed excessive shoulder wear due to alignment issue, deemed the tires unsafe, and required a liability waiver before I could leave (wo #xxx). I drove to Tesla portland. Tesla’s own expressalign check confirmed the front toe was out of spec, with multiple values flagged red on their equipment. The left front toe was the most severe, matching the wear pattern les schwab diagnosed that morning. Tesla charged me $1,874 for four new tires but did not perform a corrective alignment. Their own post-install report shows front toe still flagged red (left front toe slightly worse than before). They released the car on new tires with alignment still out of tolerance. I had paid Tesla for an alignment in Feb 2025 at 33,261 miles to prevent uneven wear. It failed within 24,713 miles with no suspension impacts or damage. The specific inner shoulder wear pattern, validated independently by both les schwab and Tesla on the same day, is consistent with the documented suspension geometry defect in 2020-2024 Model Y vehicles. I request NHTSA consider expanding the scope of recall 21v-835 (Tesla sb-21-31-003), which addressed front suspension lateral link issues on 2019-2021 model 3/y, to include 2022+ Model Y vehicles exhibiting the same alignment geometry failure. This is a safety hazard. Les schwab required a liability waiver. I replaced all four tires as a safety necessity to transport my children. The underlying defect appears to be a factory design or manufacturing issue that Tesla’s alignment service does not resolve. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While performing a low-speed reverse turn into a driveway, a loud clunk was heard and the driver side front wheel completely separated from alignment. The vehicle became immediately undrivable. Upon inspection, the ball joint retaining nut was found to be absent from the front driver side suspension assembly. No torque verification mark was present on the fastener. The vehicle is currently at an authorized Tesla service center for repair and is available for inspection. Safety risk: complete loss of wheel alignment and directional control. Failure occurred at low speed in a private driveway. Had this occurred at highway speed the consequences could have been catastrophic. Confirmed by dealer: an authorized Tesla service advisor confirmed that a technical service bulletin exists in Tesla’s system for this exact condition. No owner notification was issued prior to failure. The advisor confirmed the retaining nut is installed by an automated robot assembly process with no human torque verification step and no verification mark applied. Prior warning symptoms: none. No warning lamps, no messages, no audible symptoms prior to catastrophic failure. The absence of a retaining nut on a safety-critical suspension fastener with no quality verification process represents a systemic assembly defect potentially affecting all vehicles produced under the same assembly process.

The bolts attaching the front passenger wheel's lower lateral link to the body fell out. Luckily this occurred while pulling into a parking lot. Once both bolts had fallen out the vehicle was not steerable. There have been many instances of this reported online, but usually they occur with far fewer miles and I was not experiencing the symptoms. The day prior there was an alert stating that an alignment was needed but it was still okay to drive. I could tell there was a slight alignment issue while driving. The vehicle was towed to a Tesla service center and is currently being repaired.

Squeaking (lubrication failure) of the front suspension components, prematurely, are a common and widespread issue with Tesla vehicles. I have approximately 60k miles on my Model Y and the front control arms are making noises. Tesla wants to replace a significant amount of suspension components at a high cost, instead of a recall (or creating serviceable lubrication points on these components). The NHTSA needs to hold Tesla accountable for faulty suspension design and lack of maintainability leading to premature failure.

I was driving on the freeway and suddenly my care start moving to the right and screen shows me the message steering alignment service recommended ok to drive. When I stopped the vehicle one of the bolts fell off from underneath of the car and I was no longer able to turn the wheels. I towed the car to Tesla burlingame dealership, and they told me that I have to replace front lateral link assembly, nut and washer, half shaft assembly front. Even though Tesla stuff confirmed my issue I the same as previous recall but because my VIN number not in the list and this is wearable parts I have to pay 2000. 00.

While driving under normal conditions, without any prior impact, collision, or road hazard, the control arm on my vehicle suddenly detached. This occurred during active driving and caused an immediate loss of vehicle stability and control. The failure happened without warning and posed a serious safety risk. At the time of the incident, my children were in the vehicle, which significantly increased the danger. The vehicle had not been involved in any accident or misuse. This appears to be a potential manufacturing or assembly defect involving a critical suspension component. Tesla towed the vehicle and repaired it at no cost. However, a suspension/control arm failure during normal driving is a serious safety concern that could lead to loss of steering control and possible crash. I am reporting this incident for safety investigation purposes, as this type of failure may pose a broader risk to other drivers.

I am reporting a suspected defect involving the front suspension or steering system of my Tesla Model Y. The vehicle produces loud popping, knocking, and rattling noises from the front end when turning the steering wheel at low speeds, particularly as the steering approaches full lock in either direction. The noise appears to originate from the front suspension or steering components and occurs consistently during normal operation. This issue raises concerns about potential premature wear, component failure, or loss of steering control, which could pose a safety risk.

Brand new car and its widely reported of front suspension noise, particularly with the rwd models. My car is the rwd model and I have the distinct and noticeable front suspension noise at non highway speeds.

I am reporting a suspected defect involving the front suspension or steering system of my 2026 Tesla Model Y awd. The vehicle produces loud popping, knocking, and rattling noises from the front end when turning the steering wheel at low speeds, particularly when the steering approaches full lock in either direction. The issue is most noticeable when entering or exiting uneven surfaces such as sloped driveways or parking lot entrances where the suspension is under load. During these conditions, the front suspension produces distinct mechanical popping or knocking sounds that appear to originate from the front wheel or suspension area. The noise does not occur while driving straight. It becomes significantly more noticeable when turning left or right at low speeds and worsens as the steering approaches full lock. In addition to the noise, a noticeable mechanical jolt or feedback can be felt through the steering wheel when the popping or knocking occurs. This issue began suddenly without any warning signs. One moment the vehicle was operating normally, and the next the popping and knocking noises began. Since that time the issue has continued consistently during turning maneuvers. The vehicle has not been involved in any collision and has been driven under normal conditions. Numerous other 2026 Tesla Model Y owners have reported similar front suspension symptoms, suggesting this may represent a broader pattern of potential suspension or steering component issues. Because the noise and feedback occur through the steering system while the suspension is under load, this raises concern that a suspension or steering component may be shifting, binding, or prematurely wearing. This condition raises safety concerns because abnormal movement or failure of steering or suspension components could affect vehicle control during turning or emergency maneuvers. I request that this issue be investigated for a possible defect trend affecting Tesla Model Y vehicles.

I am filing a complaint regarding a suspension defect on my new Tesla Model Y juniper. Shortly after purchasing the vehicle, I began hearing a distinct knocking / clunking noise coming from the suspension when driving over small road imperfections and at low speeds. The noise is clearly abnormal for a new vehicle and sounds like loose or defective suspension components. I brought the vehicle to a Tesla service center, but the issue has not been resolved. Despite inspection and attempted repairs, the knocking noise continues to occur. This raises serious concerns about the quality and safety of the suspension system. Based on information from other Tesla owners, this appears to be a recurring issue affecting multiple Model Y juniper vehicles. A persistent suspension defect on a new vehicle may pose a safety risk and should be investigated. I request that NHTSA review this issue and investigate whether there is a manufacturing or design defect affecting the suspension system of the Tesla Model Y juniper. Vehicle information: model: Tesla Model Y (juniper refresh) 7saygdee9tf559226 issue: knocking / clunking noise from suspension condition: occurs at low speed and over small road bumps status: Tesla service attempted repair but the problem persists (left and right front upper control arm replaced) this problem should not exist on a brand-new vehicle and requires proper investigation.

While driving, the car came to a sudden stop in the middle of the road, making a loud screeching sound. The sound persisted when the vehicle was made to drive. Checking underneath, I noticed a large bolt fell off. Along with the noise, the suspension also felt very stiff while driving forward. In any case, the car coming to a halt all of a sudden in the middle of the road is a life threatening experience and needs to be looked at.

On February 23, 2026, I was driving my 2023 Tesla Model Y under normal city conditions. While parallel parking at very low speed, I suddenly heard a loud metallic bang from the driver’s side of the vehicle. Immediately afterward, the vehicle lost mobility and the steering wheel became unresponsive and would not turn. I exited the vehicle and observed a detached metal suspension component and a bolt on the ground underneath the driver’s side. The vehicle was not drivable and required towing. I contacted Tesla roadside assistance through the Tesla app, and the vehicle was towed to Tesla service center in coral gables, florida. At the time of the incident, there had been no collision, no impact with a pothole, curb, or road debris, and no prior warning signs or noises indicating a developing issue. The failure occurred suddenly during a low-speed maneuver. Tesla service initially indicated that the vehicle was under warranty and that repairs would be covered if no external impact was found. However, after inspection, Tesla attributed the failure to an alleged “external impact” and declined warranty coverage, providing an estimate of approximately $4,000. After involving my insurance company, the vehicle was inspected by a Tesla-certified repair facility, which found significantly more extensive damage to the suspension system, estimating repairs at approximately $11,000. This incident represents a sudden and complete failure of suspension components resulting in immediate loss of steering control. Such a failure poses a serious safety risk, particularly if it were to occur at higher speeds, as it could lead to loss of vehicle control and a crash. I am reporting this issue as a potential safety defect involving suspension component separation and steering loss in a 2023 Tesla Model Y.

Both torn bushing and broken links at 29k miles.

Front control arms were replaced in January of 2025. I replaced all 4 tires and during the alignment on February 18, 2026 the technician reported to me that the front control arms were beginning to crack. He told me it is a known issue on Tesla model 3 and Model Y. I have set up a service appt to address the issue again. Of note, Tesla service centers refer to control arms as "links" which is very deceptive on the service receipt.

The upper control arm bolt came loose on its own.

Like many have mentioned, the control arm bolt came off or broke. [xxx] / [xxx] / [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On January 29, 2026 my 2023 Tesla Model Y was serviced by Tesla for windshield repair and routine maintenance. Within a week after the service visit, the vehicle began displaying a service warning message on the dashboard. I contacted Tesla and was advised to bring the vehicle back for inspection. Before I could return to the service center, while slowly reversing out of my garage, a large bolt fell from the vehicle and the front left wheel assembly dropped, causing the vehicle to come to an abrupt stop. Tesla service later confirmed that a bolt from the front suspension link assembly had detached, resulting in damage to the front halfshaft, steering gear, wheel speed sensor, and other related components. The vehicle had approximately 38,000 miles at the time of failure. This appears to be a critical suspension hardware failure. If this failure had occurred at highway speed it could have resulted in loss of vehicle control and a serious accident. The vehicle had been serviced by Tesla shortly before the incident and had displayed a warning message prior to the failure.

Vehicle experienced front suspension lateral link failure. The links separated from the sub-frame due to improperly secured fasteners. This is the exact defect described in existing recall sb-21-31-003 / NHTSA campaign 21v835000. The existing recall states 'front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame. ' this vehicle has this identical manufacturing defect but was not included in the recall database. Tesla service confirmed the links 'fell out' and separated from the sub-frame at approximately 65,000 miles. Technician notes indicate a 'speed mismatch between wheel and motor' caused by the link separation - this is the symptom of the underlying fastener defect. The failure resulted in loss of steering control and made the vehicle undriveable (vor - vehicle off road). This is a safety-critical manufacturing defect affecting front suspension, creating crash risk due to sudden loss of vehicle stability and control. Owner is being charged for repair of a known manufacturing defect that should have been covered under the existing recall. This suggests the recall scope was too narrow and did not capture all affected vehicles with this defect. Request investigation into whether recall should be expanded to include additional affected vehicles.

When I backed the car out of our driveway and turned the steering wheel to go on the street in front of our house, there was a loud scraping sound and the car was stuck. Thinking that it could be ice or something, I tried to drive it forward but the same thing happened. Straightening the steering wheel helped but I stopped and checked. The control arm of the suspension had dropped and was scraping on the ground. I called Tesla who asked me to stop driving and had it towed to their repair facility in sterling va. Without even putting it on a lift, they told me there was too much damage and they would not fix it under warranty - despite me saying multiple times that the control arm of a car's suspension should never drop and it is a manufacturing defect/issue. Finally, I filed a claim with my insurance company and had the car towed to a Tesla authorized repair shop. They did an assessment and estimated over $24k for repairs. At this point the insurance company deemed it to be a total loss and asked me to take my personal belongings from the car so they could have it towed to their shop/location.

I am submitting this complaint regarding a newly leased 2026 Tesla Model Y premium rwd, which I took delivery of on February 6, 2026 from Tesla watertown, MA. I am a returning Tesla customer and entered this lease after test driving the same model on January 24, which did not exhibit any issues. Immediately upon driving the vehicle off the lot (approximately 12 miles), I noticed a persistent rattling noise from the front suspension area. The noise occurs over normal road conditions and has been present since delivery, significantly affecting the quality and value of the vehicle. On February 9, Tesla watertown evaluated the vehicle and later replaced both front upper control arm (fuca) mounts. On February 10, before repairs were completed, multiple safety systems suddenly disabled while driving, including regenerative braking behavior, traction and stability control, lane safety features, and automatic emergency braking, creating a dangerous situation. I returned the vehicle immediately and was provided a loaner. I picked up the vehicle on February 13 and was told the suspension issue was resolved, but the noise remained. I then sought a second opinion at Tesla peabody, where a master technician conducted a ride-along and confirmed the condition. He verified that the latest fuca parts had been installed and the front structural “pencil braces” had been removed per Tesla guidance. I was informed the vehicle falls into a known noise category affecting 2026 rwd Model Y vehicles and that there is currently no repair or engineering solution available. This defect has existed since delivery and remains unresolved after multiple service visits and component replacements. I have contacted Tesla regional leadership and customer support multiple times without response.