Suspension Problems of Tesla Model Y - part 2

In August 2024 with roughly 7,000 miles, I noticed a creaking sound when turning left. This issue was intermittent and the sound was getting louder over time. I made a service appointment at the next available date (10/8/2024) at the Tesla service center in fresno, California, and the service technician was unable to duplicate the sound on a test drive and refused to look at my car. The issue became more persistent and louder over time. I took my car to my local tire shop on 11/26/2024 because the car no longer felt safe to drive due to the loud creaking or popping sound when turning left. The steering also felt very loose overall. The local tire shop advised me that the right control arm was about to fall out and the car is absolutely not safe to drive and a major safety hazard. Therefore, I towed the car to the Tesla service center in fresno California, and they repaired the right control arm under warranty and aligned the car. There were no on-screen warnings - just the sound I was hearing. Tesla ignored my concerns in October 2024 and their refusal to look at my car then could have potentially caused me to lose control of the vehicle and potentially get into a serious accident where myself or others got hurt. Since loss of steering is serious, it could have potentially resulted in death. This is a common issue with Teslas and it was absolutely unacceptable that they would not inspect my car in October when I specifically described the concern and said that I feared it was the control arms based on my research.

See all problems of the 2023 Tesla Model Y 🔎.

I have been advised by Tesla my tires on the Tesla Model Y performance 2023 vehicle with 23,506 miles are wearing out on the inner half of the tire due to a camber issue. They acknowledge the car’s weight causes the issue which can only be rectified with an adjustable camber. The camber installed on the 2023 Tesla Model Y performance is not adjustable. They recommended I go to a third party to get an after market adjustable camber installed to avoid the inordinate wear and tear on the inner half of the stock michelin tires. They even gave me a name and address for a shop they normally recommend Tesla customers go to in order to get the work done. Tesla admits knowing of the engineering mistake and refuses to replace the camber part or the tires. I asked the service department why this issue was not addressed at the time of sale, they claim they can’t control what the sales people do are refrain from doing. This should be a recall on all Tesla Model Y performance models. As a consumer I should not have to pay $1,550 to rectify their engineering mistake.

Yesterday on [xxx], my husband was driving our 2021 Tesla y on a residential road (my son was on board at the time. ) suddenly they heard a loud noise, and the car rattled and went a loud noise. The next thing the driver felt like the car wasn't able to move and he stopped. One side of the car was dropped to the ground. When he got out, he saw the front of the car's bottom was scrapping on the ground. He realized it was a critical error. The suspension on the right side fell to the ground, and two brand new bolts fell on the ground a little behind the car. Right front tire was twisted and pointed to the opposite direction of the other wheel. Neither of the wheels were parallel. The front tire was scratched with some deep marks because it's been scrapping and dragging on the ground. The twisted tire damaged the side of the front right fender because it was out of place. The scariest thing was that the accident happened out of nowhere and it fell apart while the vehicle is moving. Very dangerous. Our Tesla has 53,000 miles on it. And got new tires and rotations about 2 years ago. It was done by Tesla service. We never had anyone else touch the car but the dealership. We never had any collision. We had the car towed to the service center yesterday (Sunday and they were closed. ) I contacted service center this morning and asked whether this error is related to the similar recall on Tesla model 3. Suspension fell apart. The staff membered claimed that it had nothing to do with it. He also claimed that he's very knowledgeable about recalls, "if there is a specific recall relating this problem, I'll be the first one to know. " I guess he might be right, but what if our car is the first one which experienced this deadliest problem. Here is the evidence of the current recalls relating [xxx] I'm very shocked to find out that this had happened, and there was no previous safety recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Model: telsa y 2022 awd long range what component or system failed or malfunctioned, and is it available for inspection upon request? control arm bolt fell from driver side front wheel. Not available for inspection. Bolt got fixed by Tesla service center how was your safety or the safety of others put at risk? yes I imagine. Since I was driving in community driveway with less < 10 mph. I was safe. If this happens in highway, it would be big risk since steering gets locked and only one wheel rotates. Has the problem been reproduced or confirmed by a dealer or independent service center? this same issue has been reported mulitple times by other car owners over internet. As per dealer, this issue cannot be produced by him. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? component has been inspected only by the Tesla service center. No one else looked into it. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no warnings or indications. Car still doesn't know that it has a problem with front wheel or steering.

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My front right suspension linkage under the vehicle has come loose and drags on the tarmac. The problem is the suspension linkage is held on by what appears to be two bolts. The two bolts have backed out, causing this linkage to fail.

On the afternoon of November 4th, at approximately 3:40 pm, while driving at around 20 mph after picking up our child from school, we suddenly heard a gurgling sound coming from the front left area of the vehicle. Shortly afterward, additional noises emerged from the direction of the front left wheel. We are sure the car didn't hit or drive across anything before the first sound emerged. Upon making a left turn, we experienced significant difficulty in steering, accompanied by a much louder noise. We immediately pulled over and safely parked in a nearby cvs parking lot. Roadside assistance arrived approximately 50 minutes after our call, and the car was subsequently towed to the Tesla service center. As shown in the attached photos, the front left suspension arm detached, with both screw bolts completely broken and missing. One more important concerns, after the suspension failure happened, no any alarm triggered. There wasn't any alarm from the screen. We are lucky as it happened at local road, not highway. This failure is definitely a safety issue.

Two days ago, as I was turning left into my neighborhood, I suddenly lost control of my car's steering. Just as I started the turn, the steering wheel unexpectedly pulled to the right, causing my car to veer off course and head straight toward the curb. Despite trying to correct it, the steering wouldn't respond, and the car collided with the curb. The impact was substantial, and the vehicle continued dragging along the curb until I was able to bring it to a complete stop. Upon inspection, I found that the passenger-side front wheel had been severely damaged, appearing crushed and warped from the impact. When I looked under the car, I noticed that the control arm was visibly damaged. It seemed bent or possibly broken, which I suspect contributed to my sudden loss of control over the steering. This experience has been unsettling, especially since the control arm is a critical part of the steering and suspension system. Afterward, I started researching similar incidents and found many posts and articles discussing similar cases. It seems that control arm damage or failure is not uncommon, particularly in situations involving rough terrain, curbs, or sudden impacts. Some articles also discuss the importance of regular inspections and the potential risks of worn-out control arms. I came across one particular article that sheds more light on these types of steering and suspension failures. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The driver suspension knuckle is cracking, I guess there was a recall for the same issue on models 2021 and 2022 and when I asked Tesla service I was told by them this not a common issue and I can drive on it until they can get the chance to look at it (which will be after month and half!!!) they are claiming the car is safe and from what I ready that if this part get broken the car will fail while driving !!!! I told them I am concerned about my family safety and other cars if something like this happens but they told me I have to wait!!.

Control arm failure and two bolts came unscrewed.

Suspension noise, front suspension or steering squeak or groaning while turning. Tesla service identified lh half shaft was damaged and blaming it's due to outside influence because impact to the undershiled. This car should be still under 4 years and 50k warranty but Tesla service refused warranty on the parts.

Experienced a loud clicking noise from front wheels. Took into Tesla service and the front lateral link bushings are torn. There was a recall in 2021 of some Model Y and model 3 Teslas, but not all. I am concerned that my car and others should have been a part of this recall and that cars that weren’t inspected could be driving in a dangerous vehicle. Here is the recall number: 21v83500, sb-21-31-003. Alternatively, I am concerned that this is a safety issue on its own.

See all problems of the 2020 Tesla Model Y 🔎.

I was driving into a parking lot and heard a loud bang. I get out of my car and see that the metal that connects the tire to the car came down and screws came out. It is not drivable. I know this is not something normal and shouldn't happen. This is very dangerous and I am grateful I wasn't on the freeway when it happened. I was not involved in any collision and I did not hit anything. This simply happened on its own.

The two bolts that hold the right side lower control arm connection to the frame one was completely out, and the other was loose.

I noticed some alignment issues becoming progressively worse with my car. Suddenly in a parking garage my front right tire over rotated and became stuck in the wheel well. I was able to free the wheel and the car said "alighnment issues but car is safe to drive. " I drove home with my sister and her baby on the highway. Then I got off the highway and the car did the same thing becoming stuck in the middle of an intersection. I was able to free the car and proceed carefully home. The next morning my front control arm completely broke free and was dragging on the ground leaving the car completely inoperable. I never had any accident or hit any curb with the car. In fact we brought it in 1 year ago to check alignment issues on the same front right suspension. In the shop now the service technician is saying this is a known issue on the my resulting from not torqueing the bolts enough. I am shocked that the car has not been recalled for this known issues that is a major safety impact. I don't trust this car at all and frankly makes me question the oversight of NHTSA. When I look online apparently many people have been talking about this issue for over a year.

The contact owns a 2023 Tesla Model Y. The contact stated while driving at various speeds, there was an abnormal scraping sound from the vehicle. There was no warning light illuminated. Upon inspection, the contact discovered that a bolt was hanging off the front passenger’s side of the suspension. Upon further inspection, the contact discovered that two additional bolts on the bracket were also loosened. The contact was able to tighten the bolt to secure the suspension. The contact called a Tesla service center but received no assistance. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 49,000.

The car started clicking while turning sharply recently. Tesla service advised it was safe to drive and scheduled me for routine inspection in 2 weeks. A few days later the control arm completely detached while driving through an intersection. There was no incident that could have damaged the suspension and I almost got in a severe accident.

Front left suspension came apart without any collision. Over the course of a couple days, noticed a sound in the suspension when turning the steering wheel to make a 90 degree turn or more. Pulling out of a driveway and hear loud sound and then steering wheel would not move the front left tire. After getting out to inspect what happened, noticed there were two large bolts on the ground and a large piece of the suspension was hanging down under the car and sitting on the ground. There were no warnings prior to this occurring to signal that something was loose or malfunctioning. Luckily I was on a quiet residential road when it happened and was able to get out safely but it would have been extremely dangerous if this happened in a different location.

I found that two bolts that connect the front right suspension assembly to the body of the car were loose (actually one had completely come off). On 9/12 I heard a rather loud clanging sound when I accelerated. When I arrived home I looked under the car, saw those loose bolts, and took the two pictures that I attached, which were taken from in front of the behind the front right wheel. We bought this car new from Tesla, and received it in late August 2023. We would expect that those bolts were not properly tightened when the car was assembled at the factory, since servicing done afterwards should not have affected them. This is the list of servicing that was done after we received the car, and before 9/- Tesla service fixed some rattling sounds that we heard inside the car by adjusting the interior trim, and by fixing something in the brake pedal that was making some rattling sound sometime (replaced the brake pin, insulate the braked pedal and lubricated the brake pin) - a body shop replaced the side mirror on the left side (I. E. Opposite side of the bolts that had come off), which had been hit by another car - a tire shop fixed a hole in a tire and rotated the tires.

Vehicle began making loud creaking noise audible at all speeds, loudest at low speeds. Car was maintained by Tesla dealership. Failure occurred at approximately 52,000 miles, just after 50,000 warranty expired. Diagnosed as failure of both control arms which need to be replaced at significant expense. Failure should not happen on such a low mileage and newer vehicle.

The front suspension lateral link fasteners fall off.

The control arm of my 2023 Model Y front wheel just came completely off without any incident. On August 31st at 9 pm, I was driving home from a park when I just pulled the car into my driveway, I heard a strange squeaky noise from the front wheel area, followed by a huge "bam ''. I started to turn my steering wheel, and by then, the vehicle felt "stuck'' as if something was preventing the car from moving. I came out of the vehicle and noticed the control arm had just fallen off and was dragging on the ground, I also saw two bolts on the ground so I scheduled a Tesla roadside assistance. The Tesla service told me to call a lift-wheel tow truck to tow my vehicle to a collision for repairs. The control arm defect is a known issue for Tesla.

The rattling sound is getting louder after 13000 miles on my model Tesla y and Tesla denied the warranty. It happens to my model 3 as well with VIN# [xxx] and that time they fixed it under warranty. I was told by the Tesla employee who inspect my model 3 and she confirmed it's a very common problem happen in Tesla. I owned cars in my life and first time I experience the rattling sound like that. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Brought the vehicle in for tire replacement and alignment on 08/15/2024. Right front tire was wearing on the outside. Tesla service technician found bolt had backed out and jammed on rear subframe. This caused vehicle to pull to the right and presented a potential safety issue. The bolt secures a link between the wheel assembly and subframe. Tesla service center claims that I must have had an accident or hit a pothole etc. The vehicle has not been involved in any accident or hard bumps. I suspect this is an assembly issue . A properly installed bolt would not come loose.

Lower control arm bolt has backed out on the passenger side. Have found several similar issues on the same model vehicle the past few weeks.

A suspension bolt fell off while making a u-turn. It was linked to the lower arm. Hear a loud pop while backing out and made a left input on the steering wheel to complete the turn but the steering wheel will not turn. Check the right front wheel and it was toed inward. Called aaa and they where able to re-install the bolt. Aaa also has also mention that another bolt was loose and about to fall off. He did not specific which bolt was also loose. Car was driving to a Tesla service center and they inspected the front and rear suspension. When asked why this had happen, the service advicer wasn't clear but stated bolt was loose from factory or at another service center. The car did not have previous work don't on suspension. Fyi, we where traveling on freeway speed for about 2 hrs before the bolt fell off.

I was driving home and turned the wheel to the left to back up into my driveway when I heard a loud grinding noise. The car came to a complete stop and wouldn’t move forward or reverse. I got out of the car walked around and saw two large bolts laying on the floor. Bent down to look under the car and saw the lower control arm on the right front laying on the ground. Apparently, the two bolts had come loose somehow and the control arm dropped. Thankfully, it occurred in front of my house and not on the highway, which I happened to be on five minutes prior.

Our cars suspension was replaced under warranty in October 2023 and by Aug 2024 it had failed again. Our tires have been ruined prematurely for the second time.

My Tesla (dark gray) was t-boned by a 2015 Hyundai (white) while it was passing the intersection on green light. The Hyundai hit my car when it tried to turn right on red light. My car was running at around 25 mph at that moment. About one second before the accident, my car's front collision warning went off, but everything was too late; the Hyundai's left front bumper hit my car. The crash did not cause any serious damage on the white Hyundai; as you can see in the photo, it barely got any dents, except its left front headlight cap was broken. The incident created small dents on my car's right fender panel and front right door. However, even though my car's front right wheel was not directly hit, it fell off during the accident. If my car was running at a high speed, it would have rolled over and caused serious injuries.

See all problems of the 2024 Tesla Model Y 🔎.

Today the “control arm” and “axel” suddenly broke and stopped my car.

Front suspension issues with lots of creaking and noise when accelerating and decelerating as well as turning. Tesla had previously greased my upper control arms but this issue is now back, worse than ever.

Squeaking sound at low speeds, and turning. Tesla advised the problem is the suspension and control arms. Stated it is a safety issue. Repair cost about $1900.

The screws of front left lower control arm my Model Y came off. There was initially a clicking noise and the noise turned into a larger "boom" noise and when control arm came completely detached from my car. There were two large bolts found below the car. The car was relatively new and never been in an kind of accident or had any type of impact. Luckily, I was backing the car out of my driveway when this occurred, or this could have been a more severe accident, if it occurred while driving on the road. The entire hood of the car landed on the front left tire and there was no way for the car to move. It was towed to the Tesla service center, where they fixed the car. It was covered under my warranty as the car only has 16,700 miles on it. The service center was unable to diagnose the root cause of this issue. The service center indicated that they have seen similar issues to this, but in very rare instances. They said the car is now safe to drive, but this was something I have never had happen with any other car in 30 years of driving. However, I felt that I had to notify someone of this issue.

Loud clicking noise hurt for several days, then when reversing and turning the steering wheel, the front right of the car collapsed; the suspension broke because a bolt came loose which was found in the driveway. Front right wheel area collapse and is touching the top of the wheel liner. There was no prior accident or damage causing the issue. Car had to be towed and repaired.

Cracked suspension way as described by Tesla service: verified customers concern right away without driving vehicle. Inspected suspension and found that the ball joints on the upper control arm are making the noise. Inspected entire front end and found the the compliance and lateral links have cracked bushings. Replaced upper control arms, both lateral links and both compliance links. Test drove vehicle and verified that the noise is now gone. Performed four wheel alignment after repairs. Cost $2000 to repair. Ridiculous that these are failing so early in the life of the car.

While driving on the freeway the autopilot kept turning on, I would immediately turn the autopilot off. The autopilot came on and turned my steering wheel to the left into the highway barrier, thus causing me to take a corrective action. The weather on the freeway way wet and traffic was moderate. The monitor displayed autopilot, which I turned off many during my trip as I am not comfortable with autopilot . I have an insurance claim as there was extensive damage to my car.