Warnings Problems of Tesla Model Y - part 1

Car was in fsd mode, backing out of a parking place very slowly when it accelerated and crashed into a post and wall. No other cars or people were involved, but no alarms, beeps, or warnings were sounded and the screen/monitor/camera systems went blank simultaneously. This caused over $5000 worth of damage per the estimate provided by the only body shop in the area allowed to fix Teslas. There is also a gap in saved data per our retrieval from the usb and camera installed in the vehicle.

See all problems of the 2025 Tesla Model Y 🔎.

On February 11, 2026, the 2025 Tesla Model Y "vision autopark" system initiated an uncommanded high-speed reverse acceleration into a stationary yellow concrete bollard in a parking lot. The vehicle's vision-only parking assist hardware failed to detect a clearly visible, fixed obstruction and displayed a clear path on the system interface immediately before impact. No warning lamps, chimes, messages, or other alerts preceded the failure. The system provided zero indication of the imminent collision. The vehicle closed the distance to the bollard in under one second, exceeding human reaction time and making manual braking intervention impossible before impact. This failure mode — autonomous acceleration toward a stationary object without detection or warning — creates a severe crush hazard for pedestrians and property. The vehicle and its onboard data logs are available for inspection upon request. High-definition video evidence of the failure has been preserved showing the system ignoring the visible obstacle. The problem has not been confirmed by a dealer. The manufacturer's service center refused to inspect the vehicle or review data logs on the date of the incident despite an immediate in-person request. The vehicle has not yet been inspected by insurance, police, or the manufacturer. The failed component is the Tesla vision-only autopark system, including its camera-based object detection and autonomous vehicle control software.

Make/model: Tesla year: 2023 component / system: autopark system (vehicle’s automated parking feature) description of failure/malfunction: while reversing under autopark control, the vehicle collided with a parked vehicle whose door was open. No driver input was provided, and the system gave no warnings prior to the collision. The incident appears to result from a failure or limitation of the autopark system, not driver error. Safety risk: the vehicle moved autonomously without any driver input, creating a risk of injury to pedestrians or damage to nearby vehicles. Had someone been standing near the open door, they could have been struck. Reproduction/confirmation: the malfunction has not yet been reproduced or confirmed by Tesla, a dealer, or an independent service center. Inspections conducted: no inspection has yet been performed by the manufacturer, police, insurance representatives, or others. Photographs of the incident have been documented and attached. Warning lamps/messages/symptoms: no warning lamps, alerts, or system messages were displayed prior to the incident. The system gave no indication of a failure during the parking maneuver. Incident details: date/time: Saturday [xxx] location: [xxx] weather conditions: light drizzle attachments / evidence: photographs of both vehicles involved incident report request for preservation of vehicle telemetry and autopark logs additional notes/requests: I request that all relevant vehicle data be preserved in their original form to allow a full investigation. The incident occurred solely under system control without driver input, and I assert that responsibility lies with the system malfunction. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2023 Tesla Model Y 🔎.

While operating my Tesla using the auto park function (on 12/8/2025 between 8:45 am and 9:00 am) , which is part of the full self-driving (fsd) system, the vehicle initiated an automated parking maneuver. During the maneuver, the vehicle was reversing into a parking space when it failed to detect a stationary wall located behind the vehicle. The vehicle continued reversing without issuing any visual or audible collision warnings and without performing automatic braking. The auto park system did not disengage or request driver intervention prior to impact. The vehicle subsequently collided with the wall, resulting in damage to the vehicle. Based on the vehicle behavior, it appears that the object detection and/or obstacle avoidance functions—relying on onboard cameras and proximity sensing—did not properly recognize the stationary obstacle during the automated maneuver. Following the incident, I contacted Tesla to request a review of vehicle telemetry and system logs to determine whether a fault existed within the auto park software, perception system, or associated sensors. Tesla advised that a service diagnostic fee would be required solely to access and review the logs, despite the incident occurring during use of an automated driving feature.

When in reverse, the reverse camera disappears if the driver turns the air conditioner on. I was in reverse, pushed the air conditioner button, the camera disappeared and I hit a car behind me. There were also no warning sensors when I got close to the car. It seems to be a safety issue for the reverse camera to ever disappear while in reverse. I’ve had many other cars and while in reverse, you can still turn on the radio or the air conditioner without losing the reverse camera visibility. A child could easily be run over because of this.

See all problems of the 2024 Tesla Model Y 🔎.

I was in a parking lot and activated autopilot while the car was next to a stationary pillar near a parking space. Immediately after activation, the vehicle failed to detect the pillar and drove directly into it. The impact happened so quickly that there was no practical opportunity for human intervention to avoid the collision. There may or may not have been a warning, but even if a warning was displayed, it occurred too late to allow the driver to react before the impact. The system did not provide effective parking collision warning or apply automatic emergency braking. This incident caused damage to the driver-side door and mirror. My safety and the safety of others were at risk because the system failed to prevent a collision with a fixed obstacle. No inspection has yet been performed by Tesla service.

I was provided a Tesla Model Y juniper demo vehicle for a test drive on August 3, 2026 and the incident took place in it around 6:00 pm (±45 min). Full self-driving (fsd) was engaged. I had placed an order for a new Model Y on August 2 and took delivery on August 10 (different VIN). During the demo, fsd initially performed well: it autoparked into an apartment parking spot and exited once correctly. However, the second time, the system made a dangerous maneuver. It activated the left indicator and accelerated rapidly as if entering a roadway, but instead turned left directly into a pole. The pole struck the rear door. I braked, but the system’s sudden move left no time to react. A reasonable human would have exited slowly and cautiously, but fsd acted abruptly and unsafely. My pregnant wife was in the passenger seat, and both of us were frightened. This incident raised serious concerns about fsd’s ability to handle low-speed, high-precision situations. The car should have detected the pole and stopped, yet it did not. If a child or pedestrian had been nearby, the consequences could have been severe. This also makes me question whether fsd could make dangerous high-speed maneuvers. At the Tesla showroom, we were told fsd drives “better than a human,” which misled us as new customers. This was the first car I purchased, and I was unfamiliar with fsd’s limits. Only after the incident did I realize how risky it can be. In my new Tesla, although offered a free fsd trial, I have chosen not to use it. Tesla’s claims administrator, fleet response, has since sent me a repair bill of $7,611. I was never asked to sign any waiver, never shown liability terms, and was told demo drives are insured. This incident shows serious safety concerns and misleading sales practices regarding fsd at Tesla.

Vehicle make/model/year: 2026 Tesla Model Y (launch series) incident date: [xxx] incident location: [xxx] system/component involved: automated driving systems / autopilot / steering what happened: while driving my new 2026 Tesla Model Y on autopilot, the vehicle suddenly turned off the main road near [xxx] , and steered toward the curb. I immediately pressed the brake, but due to the vehicle’s speed, it still hit the curb, causing damage to the front right tire, wheel well liner, and triggering multiple system error messages. Shortly after, I witnessed another Tesla model 3, also using autopilot, make the exact same wrong turn at the same location and crash into the curb. No injuries occurred, but this appears to be a mapping or autopilot software issue that can cause vehicles to leave the roadway unexpectedly, creating a serious safety hazard. Tesla is preparing the incident data, but this report is being filed to alert NHTSA of a potential autopilot safety defect in this area. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While attempting to park my Tesla, I accidentally struck another vehicle’s side step with the front passenger side of my car. The other vehicle was not damaged, but my Tesla sustained visible damage. The vehicle’s camera system failed to detect or display the side step, giving the impression that there was sufficient clearance. As a result, I relied on what I believed to be accurate visual guidance from the Tesla camera system. During a follow-up visit to the Tesla service center in gilroy, California, I was told that similar incidents have occurred before. According to the technicians, the camera system has known limitations in detecting low-profile or side-mounted obstacles, such as running boards or side steps. This presents a significant safety concern. Tesla vehicles rely heavily on cameras and sensors for driver awareness, particularly during parking maneuvers. When key blind spots exist in the system—especially in areas the driver may not be able to visually confirm easily—it puts both property and people at risk. Drivers are conditioned to trust the vehicle’s spatial guidance systems, but in this case, that trust may lead to preventable accidents. Given Tesla’s growing market share and the increasing use of its camera-based safety and autonomy features, I believe this issue could affect many other drivers. It may warrant broader review to determine whether a design or software update is necessary to improve detection of low-profile obstacles and better inform drivers in parking scenarios.

The car don't run well.

The primary safety restraint system, specifically the driver's side airbag, failed to deploy during a significant frontal impact collision. This severely compromised my personal safety, as my head struck the steering wheel with force, leading to injury and pain. Had the impact been more severe, the lack of airbag deployment could have led to much more serious, potentially life-threatening, injuries. Immediately after the impact, the primary braking system also malfunctioned, and the vehicle's warning and autopilot systems became compromised, posing further safety risks. The specific airbag non-deployment problem has not yet been reproduced or formally confirmed by a dealer or independent service center, vehicle is currently scheduled for its first post-accident inspection at a Tesla collision center address 6010 richmond Ave, houston TX 77057 on June 11, 2025, and is available for inspection. To date, the vehicle has not been formally inspected by the manufacturer, police, or insurance representatives for these specific malfunctions. Police responded to the accident scene and filed a report, but no technical inspection was conducted by them. There were no prior warning lamps, messages, or symptoms indicating a malfunction with the airbag system before the collision. However, immediately after the collision, the primary brakes failed and the warning system and autopilot system showed signs of malfunction/disruption; no specific warning lights related to these post-impact issues appeared prior to their malfunction.

On or about may 23 or 24, 2025, while using fsd to park the vehicle, I engaged reverse mode. The vehicle was fully under fsd control during this maneuver. Unexpectedly, the car reversed into a fixed pole, impacting the rear of the vehicle and causing a noticeable dent. The system did detect the collision and stopped upon impact, but failed to avoid it entirely. This incident occurred despite my hands being on the wheel and full attention as a supervising driver, in accordance with Tesla's guidelines for fsd use. I believe this represents a malfunction in the fsd system's object detection or path planning during reverse parking.

While reversing in this 2021 Tesla Model Y (software v12, 2025. 14. 1, full self-driving supervised), the vehicle’s ultrasonic sensors showed a wall directly behind on the display. However, the Tesla vision camera system did not visually render the wall, and neither automatic emergency braking (aeb) nor obstacle-aware acceleration activated. The car reversed under driver input directly into the wall, causing a collision with property damage. The safety defect appears to be that the ultrasonic sensors, although still present and visually displayed, are no longer integrated into the collision avoidance systems after Tesla’s software updates activating Tesla vision. As a result, the aeb and oaa systems seem to rely only on camera data, ignoring ultrasonic sensor input — leaving a dangerous blind spot in reverse. This problem affects safety because the driver receives no warning that aeb or oaa will not engage based on ultrasonic detection alone. Tesla’s updated owner manuals (2023. 12) state that aeb is now designed to work in reverse, but in this case, the system failed. The issue has not yet been inspected by Tesla or a dealer but appears reproducible on vehicles with ultrasonic sensors running Tesla vision software. This is likely a widespread defect affecting 2020–2022 Tesla model 3, y, s, and x vehicles equipped with ultrasonic sensors but updated via software. There were no warning lights or system alerts before the failure. I request NHTSA investigate whether Tesla’s software has disabled or failed to integrate ultrasonic sensor data into rear collision avoidance, creating an undisclosed safety risk for owners.

See all problems of the 2021 Tesla Model Y 🔎.

I bought a Tesla Model Y 2025 and got my car delivered on [xxx] I barely drove it and within a week, I noticed all sensors stopped working (all cameras and camera-related functions stopped working, including the legally mandatory backup camera for new cars, gps has stopped working, making the premium connectivity package I paid not usable). Not only was I not able to use the self driving capability, which I paid $8000 for, but also the car lacked the most basic safety features. I contacted Tesla service center, they refused to admit that the sensor malfunction is a security concern, and still put me on an appointment three weeks later (Dec 13). After the first appointment, they did not fix the problem at all and noted it was a major computer issue, as reported by several media outlets [xxx] ). So my brand new car has a defective core component upon delivery. I was scheduled to meet them after they get the computer part on Dec 27. The appointment was rescheduled to Jan 14 again for missing parts. During the process, I found some weird tricks online and semi-fixed my car’s navigation but the sensor issues still exist. And on Jan 14 again, they claimed the computer part was missing again and I had to wait until that upcoming weekend to fix it. To summarize the situation: I was given a car that is defective upon delivery on its most important core component for 2. 5 months, when the car lacks even the basic legally required safety features, as well as premium features that I already paid off! during the process, I also spent a lot of time dealing with their customer service, and rescheduled appointments (I even had to drive to their service center several times to get a loaner and had to return the loaner early before they did not have parts to fix my car). Their negligence on safety, and promised features is simply astonishing and unacceptable. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Tesla has told me the ap4 computer has failed in my car which has resulted in them having to replace it. I had this issue start on 1/12, and I scheduled the earliest appointment available for 1/30. They did not offer me a rental or any assistance during this time, and I need my vehicle to commute to work and conduct other essential activities. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: backup camera, emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, vehicles built in gps to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously, and I have received no reparations for it.

Park assist error message when put car in reverse. No visualizations on display. Early collision not working. Several times (not in this instance) backup camera has been black and does not show an image. Sentry system error message. Fsd offline. (may not be a safety issue but wanted to provide information as it would show other errors in the system affecting safety) I have a scheduled appointment with the service center in February.

Automatic emergency braking stopped working. Parking assist stopped working. Back window is dismal. You can't see anything behind through the window. All cameras stopped working and it poses a safety hazard.

Cameras stopped working which made all of the safety functions and gps stop working as well.

Tesla has told me the ap4 computer has failed in my car which has resulted in them having to replace it. I had this issue start right around [xxx]. I scheduled the soonest appointment available for 12/30 however Tesla contacted me and moved my appointment because they stated that the part was unavailable at this time and should be delivered by 01/9/25 but now it has been pushed back to 1/20/25. Not offering me a rental or anything on my brand new '24 Tesla. It has just over 1,000 miles on it and is ~3 months old now. This issue impacts: emergency braking, blind spot detection, lane keep/centering, assisting with parking, automatic high beams and wipers, cruise control/ adaptive cruise control, vehicles built in gps to be stuck at one location every time, has made my touchscreen not automatically brighten or dim, my auto dimming mirrors be too dim in most driving conditions, constantly fail to install system improvements and safety updates, and because my vehicle keeps trying to do this, it has caused increased battery drain as well. This has increased the safety risk of my vehicle tremendously. . . Tesla has not seemed to publicly acknowledge the issue yet either. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

After a software update pushed by Tesla, the ap4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all safety systems controlled by this computer. The following safety-critical and driver-assist features have become non-functional: 1. Cruise control (adaptive or otherwise) 2. Forward collision warning 3. Lane departure warning 4. Lane keeping assistance 5. Blind spot warning 6. Parking collision warning 7. Full self-driving and auto park features 8. Cameras required for autopilot functionality 9. Auto headlight dim / auto wiper system 10. Back up camera rendered inoperable additionally, because the gps system has failed, the vehicle’s navigation system is inoperable. This impacts Tesla’s unique route planning feature that sets up supercharger stops during long journeys. Without a functioning navigation system, I cannot properly plan my travel or locate charging stations, which severely affects the usability of the vehicle. This system also initiates preconditioning of the battery (heats it up to be able to charge), so super charging is extremely slow without the gps system availability. Safety concerns: the failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Rear visibility in the car is very limited without the federally required backup camera. Incident details: • the issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • the failure appears to be related to a hardware short in the ap4 computer, directly caused or exacerbated by the update.

All cameras stopped working. Blind spot detection not working. Blinkers stopped working. No parking assist. Auto wipers . Adas not working. Screen auto brightness not working. Clicking when letting off accelerator. We damaged our tire and rim due to this issue.

All the cameras on the vehicle were unavailable starting today (12/08), including the rear view camera. The vehicle was not drivable and no cruise control was working.

According to Tesla the ai4 computer experienced an internal short circuit. This has rendered all cameras including backup camera, gps, parking sensors, and automatic wipers inoperable. The visibility out of the vehicle is very poor to the rear without the backup camera. Parking without the rear camera and parking sensors is difficult. Not having physical controls for the wipers makes turning them on/off and changing speeds difficult, causing a lot of drivers distraction.

After a software update pushed by Tesla, the ap4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. None of cameras on my vehicle are now viewable. Due to the design of the vehicle, reversing without having a backup camera functional is a hazardous event. Also, the following safety-critical and driver-assist features have become non-functional: -cruise control (adaptive or otherwise) -forward collision warning -lane departure warning -lane keeping assistance -blind spot warning -parking collision warning -full self-driving and auto park features -cameras required for autopilot functionality -gps system has failed, the vehicle’s navigation system is inoperable. Safety concerns: the failure of these systems, especially safety features like forward collision warning, lane keeping assistance, and blind spot monitoring, puts both the driver and others on the road at risk. Without a backup camera, the risk of causing injury to people or property is greatly increased. Losing access to safety-critical functions after an update is unacceptable and poses a serious danger to vehicle occupants and surrounding traffic. Incident details: • the issue occurred immediately following a software update. • Tesla pushed the update remotely without providing any warning or indication of potential risks. • the failure appears to be related to a hardware short in the ap4 computer, directly caused or exacerbated by the update. Desired outcome: • a thorough investigation into Tesla’s software update process and its effect on vehicle hardware and safety systems. • a resolution that prevents similar failures in other vehicles and ensures system updates do not compromise vehicle safety or critical functionality.

They advertise it as a computer failure. The cruise control doesn't work, none of the cameras displays, causing me to hit the lawnmower in my garage. Other functions as navigation, range prediction, and automatic light/dark display switching don't work either.

Auto parking feature malfunction and backed right rear quarter panel and bumper into a yellow pole in a parking spot.

None of the cameras work in the Tesla. Unable to use any safety features. No reverse camera. Any adaptive cruise control, safety features are all disabled. Two months to get it repaired and serviced.

We have had numerous incidents of sudden and unexpected braking. Earlier this month while rounding a curve with adaptive cruise control enabled, the car aggressively braked when it saw an oncoming semi safely in the other lane. It was good there were no cars behind us or no doubt they would’ve rear-ended us. Last night - like so many other times the past year or so - I was pulling into a parking spot with a bush in front and, only a few feet in, the car slammed the brakes on even engaging abs. Usually the warning system just makes a sound or gently applies this brakes but this was jarring. Everyone in the car lurched forward. The date below is from the incident related to the semi. That could have been very bad. My Subaru outback uses sonar and I’ve never had these sorts of problems.

This is a complaint regarding a malfunction of the Tesla full self-driving (fsd) feature, which resulted in damage to my vehicle and may potentially pose a significant safety risk to public. On 07/02/2024, my newly purchased Tesla [model-y 2024] was parked next to a pillar in a parking garage. After ensuring that the full self-driving sign was on, I activated the fsd feature. However, as soon as the function was engaged, the vehicle instantly took off and made a right turn. This sudden and unexpected action caused the right side of the back passenger door to scrape against the iron guardrail on the pillar and caused damages to the right back passenger door and a portion of right back fender. This action happened so sudden that did not have the chance to react and take manual control. I contacted Tesla to report the issue and seek assistance, but after +4 weeks of contacting and restless following up with Tesla service teams, Tesla stated that the software was functioning properly and denied any responsibility for the malfunction, and they closed my case without offering any resolution or further investigation. Luckily, this incident happened in a confined parking garage. It could have resulted in more severe damage or injury had the circumstances been different. Additionally, Tesla's dismissal of the issue and refusal to accept responsibility is deeply concerning, especially about the reliability and safety of their full self-driving technology. I sincerely request your office to investigate into this incident, and I hope you could advise any appropriate action to examine and address this issue. I attached a few photographs of where my vehicle was parked before the fsd was turned on, and the damages on both my vehicle and the guardrail at the time of the incident. I am more than happy to provide any further information or clarification. Thank you for your attention to this matter. I look forward to your guidance and assistance.

The issue I encountered was with Tesla's Smart summon feature. While using the feature, the car crossed the parking line and crashed directly into a car parked beside it. Happening so quickly I could not react in time. All of the cameras and sensors were in working order and it seems to have been a software related issue. The safety of anyone around the vehicle could have been at risk thankfully no one was hurt. The vehicle has since been inspected by insurance and damages to both cars were repaired. There were no warnings of any kind prior to the collision. I have a video from the on-board cameras of the entire incident.

See all problems of the 2022 Tesla Model Y 🔎.

Rear ultra sonic sensors (uss) sliding into the vehicle. No impact or cause for rear sensors to move. Two of the four rear uss pieces are moving back in their housing and are no longer flush with the bumper.

The incident involves the malfunctioning of the Tesla vision and parking assist systems in my 2023 Tesla Model Y. Over the course of owning the vehicle, I have experienced multiple issues with these systems that led to three parking accidents and safety concerns. On several occasions, the Tesla vision system displayed a message indicating "Tesla vision will experience degraded performance. " this message appeared consistently, signaling an ongoing issue with the system's capabilities. The degraded performance of Tesla vision was particularly evident in its inability to accurately gauge distances and detect obstacles during parking maneuvers. The parking assist feature, which is crucial for safe and efficient parking, also exhibited significant flaws. The system failed to provide accurate distance measurements and warnings, which are essential for preventing collisions. This was especially problematic in tight parking spaces and while maneuvering near obstacles. Specific incidents of concern include: 1. A parking accident occurred when attempting to park in my garage. The Tesla vision system failed to accurately detect the garage door, resulting in a collision while exiting the garage and attempting to turn the car. 2. Another incident involved a collision with a white column positioned against a gray wall, which the Tesla vision system failed to recognize, leading to vehicle damage. These incidents highlight the unreliability of the Tesla vision and parking assist systems in their current state. Prior to owning the Tesla Model Y, I drove a 2019 Acura mdx and had no parking accidents. The technicians at the Tesla dealership do not use the park assist because of this I have a video showing assist lines moving from stop to 16" . . . While parked. The image showed I had 14" when in fact it was 5".

On 9/4/23, I encountered a serious malfunction with my Model Y. The issue in question involved the vehicle crashing into a wall on the top level of a parking structure while using the “Smart summon” feature in Tesla’s mobile app. The “Smart summon” feature allows you to use the Tesla app to retrieve the vehicle and have it move to your location (within 12 meters) while you are standing outside of the vehicle. This malfunction rendered the vehicle unsafe to drive and significantly affected its performance. I immediately contacted Tesla's customer support and was advised to take my vehicle to the nearest Tesla service center or certified repair service center. The Tesla service center located in west covina, CA, performed a diagnostics inspection and technicians said that due to the “Smart summon” feature being a beta version, they do not take responsibility for the damage caused. I explained that the “Smart summon” feature was first released in 2016 and that it’s original feature design is for the vehicle to stop completely if it detects any objects in its path of travel. I also raised the question on what if it was our children or any other pedestrian that could have been injured. I would like to emphasize that my Model Y is only 1. 4 year old, purchased in April 2022 and it has been meticulously maintained according to Tesla's recommended guidelines. It is perplexing and disheartening to learn that a significant malfunction, seemingly unrelated to any neglect or misuse on my part, would not be covered by Tesla's warranty. I understand that warranties have limitations, but I firmly believe that the malfunction I experienced falls well within the scope of what should be covered. This situation has placed an unexpected financial burden on me, as the estimated repair costs are substantial at almost $8,000. It also raises questions about the reliability and durability of Tesla vehicles. I kindly request your time and assistance in the matter.

Subject: formal complaint regarding vehicle fire - Model Y performance 2021, 5yjygdef6mf256685 dear Tesla customer relations & carmax, I am writing to express my deep concern and file a formal complaint regarding a serious incident involving my Tesla [model y performance ,, 2021, 5yjygdef6mf256685], which caught fire on August 1st 2023 while in operation. This incident has raised significant safety concerns for me and my family and requires immediate attention and resolution. The vehicle fire occurred under normal driving conditions, and thankfully, no one was injured in the incident. However, the fire resulted in substantial damage to the vehicle and posed a significant risk to nearby properties and individuals. The incident has left me shaken and worried about the safety of Tesla vehicles. I have attached the following documents and information for your reference: I have been a loyal Tesla customer and have appreciated the innovative features and benefits that your vehicles offer. However, this incident has eroded my confidence in the safety and reliability of your products. I kindly request a thorough investigation into the cause of the fire and an explanation of the circumstances that led to this incident. Additionally, I request information on any recalls, technical bulletins, or potential issues associated with the model of my vehicle. Furthermore, I urge you to take immediate action to prevent similar incidents from occurring in other vehicles. Safety should be the utmost priority for any automobile manufacturer, and I hope Tesla will take swift measures to address any potential risks. I understand that accidents can happen, but it is essential that Tesla demonstrates transparency, accountability, and a commitment to ensuring the safety of its customers. I expect to be kept informed about the progress of the investigation and any steps that will be taken to prevent future incidents. I appreciate your prompt attention to this matter and expect.

The proximity sensor alerts do not work with Tesla vision and resulted in a minor collision with adjacent vehicle while manually parking. With the removal of the ultrasonic sensors from the alert system, Tesla is not reliable anymore for distance warning and is responsible for accidents to to the false sense of confidence provided by that system.