Interior Panels Sun Visor problems of the 2011 Toyota Highlander

The contact owns a 2011 Toyota Highlander. The contact stated that her sun visors on both the driver and passenger side hang down and do not stay in the upright position. The contact stated that the sun visors would obstruct her vision while driving at various speeds. The contact called the dealer and was informed that there was a recall on the vehicle for the sun visors; however, the recall had expired. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 108,000.