Toyota Highlander owners have reported 61 problems related to air bag not deploy (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Highlander based on all problems reported for the Highlander.
The contact owns a 2013 Toyota Highlander, the contact stated while driving approximately 35 mph and swerved to avoid a cat, it resulted in crashing into a metal telephone pole. The air bags did not deploy. Additionally, the seat belt failed to retract. The vehicle was taken to larry h. Miller Lexus spokane1030 w 3rd Ave, spokane, wa 99201: (509) 293-6074 but was not diagnosed or repaired. The driver struck the steering wheel with her chest and medical attention was provided. The vehicle was towed to an independent mechanic. There was no reported fire. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was 148,000.
See
all problems of the 2013 Toyota Highlander
🔎.
Driving on highway on left side was heavy snowfall and truck with trailer on right side suddenly moved to cross the highway from right lane to left lane hit my car pushed me in concrete barrier car rolled over 2 times total lost car structure damaged air bag not deployed I request Toyota to do inspection and they get information from black box still waiting response.
See
all problems of the 2019 Toyota Highlander
🔎.
The contact owns a 2019 Toyota Highlander. The contact stated while driving at 40 mph, she rear ended a vehicle in front but the air bags failed to deploy. There was no warning light illuminated. The vehicle was towed to a collision center for cosmetic repairs. A police report was filed and there were no injuries reported. The dealer was not notified and the manufacturer was not made aware of the failure. The failure mileage was 18,000.
I was involved in a motor vehicle accident on 1/28/20 where I sustained a direct, front impact collision, and the airbags failed to deploy. I was in motion on a city street, accelerating forward through a green-lit intersection when a large Dodge ram truck turned in front of me causing our vehicles to collide. The impact was so heavy that it caused my body to project forward and upwards. My son's glasses flew off his face and all cups in cup holders flew across the car. My son complained of the seatbelt hurting his shoulder, and I sustained bruises on my legs and arms. Upon this impact, no airbags were deployed. This car was determined by the adjuster to be a total loss. The insurance investigator stated he was �shocked� the airbags did not deploy on such a �gnarly� collision. The insurance adjuster reported that he was �flabbergasted� the airbags did not deploy due to the severity of the impact.
See
all problems of the 2018 Toyota Highlander
🔎.
We were involved in a motor vehicle accident on 01/25/2020 where we experienced a front impact collision, and the airbags did not deploy. We were in motion in the left turning lane of a two lane road, the adverse vehicle pulled out from a parking lot on the right, crossed two lanes of traffic right into the front of our vehicle causing us to collide. The force of the collision was so hard that the engine mount on the top side has broken away from the engine, I projected forward and my glasses flew from my face. My wife and I have bumps and bruises, issues with our backs, shoulder and wrist pain. During the imppact the airbags failed to deploy. The insurance adjuster has declared the vehicle a total loss. When we spoke with the body shop they stated that they could not believe that the airbags did not go off with this type of impact.
Tl- the contact owns a 2019 Toyota Highlander. The contact stated that upon entering an intersection, the contact attempted to apply the brakes but missed the pedal. The contact ended up rolling into the intersection and was hit by two vehicles on both sides. The contact stated that the air bags did not deploy upon impact. A police report was not filed. One of the other drivers had claimed to have injured her hand(hand unknown) but did not receive an medical attention at the scene. No other injuries were reported. The contact was able to drive the vehicle to his home after the accident. The contact had taken the vehicle to a body shop and was given an estimate of $18,700. 00 for the repair. The manufacturer had not been notified of the failure. The failure mileage was approximately 500. Jo.
Head on collision air bags did not deploy speeds 25-40 mph.
See
all problems of the 2003 Toyota Highlander
🔎.
I was in motion when we hit a cow going 45mph that jumped out at my husband and I my air bags did not deploy the car is totaled was city street.
I had a front end accident about 2 years ago and my airbags did not deploy. I caused rear end damage to two other vehicles. On sept. 2, I had another front end collision. I ran into a concrete barrier that holds light posts in parking lots. The accident caused me chest, back, and neck pain. The seat belt tightened but the air bags never deployed. I am still in pain due to this accident. The frame was bent in from this collision.
Tl-the contact owned a 2009 Toyota Highlander. The contact stated while parking the vehicle in a parking, the vehicle accelerated independently, and jump a cement barriers, and was continue accelerated with speed. The contact was not able to control the vehicle. The contact enter another parking lot, the vehicle continue to accelerate. The contact attempted to turn the steering wheel, as a result the contact crashed into a corner dunkin donut store. The air bag failed to deploy. The contact sustained minor face injuries due to the glass, neck injured from the steering wheel and back. That required medical attention; the contact was hospitalized for two days. The front passenger, sustained chest injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer and was not repaired. The vehicle was destroyed. The contact mention that the vehicle was previously taken for service at millennium Toyota dealer (267 n franklin st, hempstead, NY 11550, (516) 874-2581) and was informed the service was completed and all was good. The manufacturer was not notified of the failures. The approximate failure mileage was 34,784. Aw.
See
all problems of the 2009 Toyota Highlander
🔎.
Tl- the contact complained about a 2011 Toyota Highlander. . The contact stated that while the driver was driving about 60 mph, the vehicle crashed into the vehicle in front which stopped abbruptly. The air bags did not deploy. And the seat belt did not lock in place (stayed loose). There was no warning. The driver sustained injuries that required medical attention. A police repirt was filed. The contact who was an independent mechanic stated that the vehicle was totaled . The vehicle was towed toa body shop. The dealer and the manufacturer were not made aware of the faiure. The failure mileage was approximately 180,000. Fe.
See
all problems of the 2011 Toyota Highlander
🔎.
My 2006 Toyota Highlander's airbags did not deploy in accident.
See
all problems of the 2006 Toyota Highlander
🔎.
Recently involved in an accident when going in reverse. The srs alarm malfunctioned and the airbags did not deploy. The reverse braking system did not indicated that I was close to the object.
Tl- the contact owns a 2017 Toyota Highlander. The contact, whom was the front passenger, stated that the fell asleep behind the wheel and upon waking up, attempted to depress the brake pedal but the vehicle failed to a stop. As a result the vehicle crashed into a light pole and the air bag failed to deploy. The driver sustained stomach, head and neck injuries, the front passenger sustained foot, chest, tongue and neck injuries, the rear passengers sustained neck, head, lips, foot and arms injuries which all required medical attention. A police report was filed. The vehicle was towed to a tow lot. The contact called queensboro Toyota dealer at (718) 335-8600, located at 62-10 northern blvd, woodside, NY 11377, but did not offer further assistance. The manufacturer was not notified of the failure. The approximate failure mileage was 30,000. Aw.
See
all problems of the 2017 Toyota Highlander
🔎.
My family was involved in a multi car accident where we were struck from behind and driven into the vehicle ahead of us (from a near stopped position). The force of impact on the front bumper was hard enough to drive the trailer hitch of the vehicle ahead of us through the license plate on the front bumper. The bumper and grill were severely damages but the airbags did not deploy. Driver was taken to er for head/neck injuries which were deemed to be minor.
See
all problems of the 2010 Toyota Highlander
🔎.
I have a 2008 Toyota Highlander. While driving a side city street, on a slight curve, the steering wheel locked and could not be turned. As a result, my daughter hit a tree. My daughter was going approximately 25mph and the impact was in the center of the vehicle. The air bags did not deploy.
See
all problems of the 2008 Toyota Highlander
🔎.
Tl- the contact owns a 2017 Toyota Highlander. The contact called on behalf of the drive and stated that while the driver was driving another vehicle crashed into the front driver side of the vehicle. The air bags failed to deploy. The driver sustained head injuries that required medical attention. The front passenger sustained legs injuries and the rear passenger also sustained head and neck injuries that required medical attention. The driver of the other vehicle also sustained injuries that required medical attention. A police report was filed. The vehicle was towed to a police tow lot. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic testing of the air bag failure. The manufacturer was notified of the failure and open a case #1806013647. The approximate failure mileage was 10,000. Aw.
I was t boned on passenger side, side impact air bag did not deploy. I was pushed into oncoming traffic, front airbags did not deploy in head on collision. Seat belt did not tighten- I initially hit drivers side window, when t-boned, then with front impact hit steering wheel, roof and center console.
See
all problems of the 2014 Toyota Highlander
🔎.
Tl- the contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 mph the brakes malfunctioned causing the vehicle to crash into the rear of a 2nd vehicle. While pressing the brake pedal the vehicle would not stop. The vehicle sustain significant damage to the front end but the air bags did not deploy. The front passenger sustained an injured chest. A police report was taken at the scene. The vehicle was towed from the scene. The cause of the failure was not diagnosed or repaired. The local dealer kenny kent Toyota of evansville, in was notified of the failure but the manufacturer was not. The failure mileage was 6600. Jft.
See
all problems of the 2016 Toyota Highlander
🔎.
The contact owns a 2013 Toyota Highlander. While driving approximately 35 mph, the contact t-boned another vehicle on the front driver's side. The air bags did not deploy. A police report was filed. The contact sustained injuries to the right leg, which required medical attention. The vehicle was towed to an independent mechanic. Furthermore, while the vehicle was stationary and while driving various speeds, the anti-lock brakes failed on more than one occasion in October of 2018. The contact stated that the brakes and wheels seized on three occasions. An independent mechanic was made aware of all the failures, but could not determine the sources. A dealer was not made aware of the failures. The manufacturer was notified. The failure mileage was approximately 100,000.
The contact owns a 2012 Toyota Highlander. While stationary, the vehicle accelerated rapidly without warning. The contact stated that the vehicle crashed into a cabinet in front of her house. The air bags did not deploy. A police report was not filed and there were no injuries. The manufacturer was not made aware of the crash. The failure mileage was 48,000.
See
all problems of the 2012 Toyota Highlander
🔎.
The contact owned a 2003 Toyota Highlander. While the vehicle was in reverse, it accelerated independently. The contact stated that the brake pedal was depressed, but failed to effectively slow down the vehicle. The gear shifter was placed into drive and the vehicle sped forward and crashed into a tree. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed to an independent mechanic. The failure recurred twice prior to the crash. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000. The vehicle was destroyed.
The contact owned a 2012 Toyota Highlander. The contact stated that while driving at approximately 70 mph, control of the vehicle was lost due to the road being wet. The vehcile began to spin hitting another vehicle causing the vehicle to land off the road into a ditch. The vehicle received damage to the front-end and the air bags failed to deploy. The vehicle was towed and totaled. A police report was filed. The contact stated the driver received neck injuries and both passengers that were seated in the rear received injuries to the head and right side of the abdomin. No medical attention was needed. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.
During a wreck airbags did not deploy when I hit an unmarked utility pole in the roadway of a parking lot exit.
I have a 2008 Toyota Highlander that has never been in a crash. On Thursday, Feb. 11,2016 as I was driving down the highway the airbag warnings light came on. The info screen said to take my car to the dealer immediately and there were 2 warning signals on the dash as well. My car has 88,000 miles on it. I called our local dealer where I purchased the car brand new. Atkinson Toyota in bryan, texas. I spoke to chris in service and he said how quick can I get it there. Naturally my husband was out of town so I said it would be Monday, feb15,2016 before I could get it in. I have since done research online and found hundreds of complaints, injuries and bewilderment as to why this issue has not been recalled. The service technician I spoke to gave me no information as to this problem occurring in other Highlanders,said he would need my car for an entire day and that I could rent a car onsite at my on expense. I feel that Toyota is being extremely negligent and putting passengers lives at stake. I plan to call the dealer tomorrow. Please report this problem as soon as possible before someone gets killed because their airbags did not deploy. I would call this gross negligence on the part of Toyota as it is clearly evident that they are aware of the problem. Thank you.
My driver's side airbag failed to deploy. I hit my chest on the steering wheel. I was in a car accident on September 30, 2015 at 10:00 am on highway 95, the speed limit was 65. A man hydroplaned in front of me, I had to be going at least 40.
See
all problems of the 2015 Toyota Highlander
🔎.
The contact owns a 2008 Toyota Highlander. While driving at 5 mph and parking the vehicle in the garage at home, the vehicle suddenly accelerated without the accelerator pedal being depressed. The vehicle crashed through the interior wall of the garage, only coming to a stop after damaging the outer brick facade of the building. The air bags did not deploy. There was no police report filed and no injuries sustained. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 98,000.
The contact owned a 2008 Toyota Highlander. While driving approximately 35 mph, another driver ran a light and crashed head on into the contact's vehicle. The air bags failed to deploy. The contact sustained shoulder injuries, but did not receive medical attention. The vehicle was destroyed. A police report was filed. The contact received notification of NHTSA campaign number: 14v168000 (air bags), but had not yet made an appointment for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
I was driving the Toyota Highlander when I got struck on my front left side . I was hit pretty hard my head was caught between the steering wheel and the windshield . And the air bags never deployed I was rushed to the hospital along with 2 other people . And on the screen it said check system air bag failure .
The contact owned a 2002 Toyota Highlander. While driving approximately 50 mph, the contact crashed into another vehicle and the air bags failed to deploy. A police report was filed. The contact sustained neck, lower back, and chest injuries that required medical attention. The vehicle was destroyed. The vehicle was not taken to a mechanic for diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.
See
all problems of the 2002 Toyota Highlander
🔎.
Vehicle was proceeding through an intersection under a green light. A vehicle traveling the cross road proceeded through their red light and impacted my vehicle at full speed. The result was a "t-bone" accident into the driver's side door. The force of the collision was such that my vehicle was turned 90 degrees. The driver's head impacted the driver's side window shattering that window. The side curtain air bag did not deploy. Air bags in the other vehicle did deploy. Had the air bag operated properly it would have protected the driver's head from impacting and shattering the window. Since the side curtain airbag did not deploy in what appears to be an obvious situation, I am now concerned that none of the airbags in that vehicle will deploy upon impact and I am driving an unsafe vehicle.
The contact owns a 2012 Toyota Highlander. The contact stated that while attempting to park, the vehicle suddenly accelerated and crashed into a wall. The air bags failed to deploy. The driver did not sustain any injuries and a police report was not filed. The dealer was contacted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,000.
The contact owns a 2012 Toyota Highlander. The contact stated that while driving approximately 40 mph, another vehicle crashed into the contact¿s vehicle and the air bags failed to deploy. The contact sustained a head injury that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 54,000.
On September 12 2014 my wife was pulling into a parking space at her doctor's office. The space include a stop curb and it faced a four lane street. As she pulled into the space, she braked to avoid contacting the curb and was about to shift into park when the car suddenly accelerated. The car jumped the parking curb and then another curb and entered a grassy area (approximately 10 ft wide. The car continued to accelerate and jumped another curb and landed in a 4 lane street. She continued to apply the brakes while the car continued to accelerate across the street. She was headed toward another curb and grassy area and a downhill slope followed by a meineke repair business. Not wanting to go down the hill and into the building, she turned the car to the right but not in time to avoid entering the second grassy area. She was now traveling parallel to the meineke building and side swiped two small trees, and was headed toward a very busy rush hour street. To avoid accelerating into this street, she decided to try shifting the car into neutral. She looked down to find the neutral gear, and just as she looked up, she crashed head-on into another tree. The air bags did not deploy but the seat belts saved her. The car was significantly damaged to the drivers side front where she hit the tree and to the side of the car where she side swiped the two trees. The meineke employees called 911 and a detective took her to her doctor's office for treatment. She injured her ribs and back and continues to receive treatment. I'm convinced this is a software problem and I am attempting to resolve this with Toyota but hold out little hope. It needs to be fixed before there are additional injuries or loss of life. My wife could have died if the car had made it to the very busy street.
Vehicle airbag light on with an indication of b1801. I was told the airbag may not deploy in an accident. Toyota has recalled other models for similar reasons. Car forums research has uncovered many other owners with same issue. Airbags are a true safety concern and Toyota, not the customer should fix issue.
| Problem Category | Number of Problems |
|---|---|
| Air Bag problems | |
| Air Bag Not Deploy problems | |
| Air Bag Light On problems | |
| Warning Light On problems | |
| Side/window Air Bag problems | |
| Front Air Bag Sensor Control problems | |
| Front Air Bag problems | |
| Air Bag On-off Switch problems |