Air Bag Problems of Toyota Highlander - part 2

Currently having issues for my active recall with no remedy available.

See all problems of the 2020 Toyota Highlander 🔎.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Toyota continues to knowingly not remedy an airbag sensor issue. My vehicle has the light on indicating it is suffering from the same recall. I bought this car from them in 2024 and they sold it to me with the knowledge that there was a safety issue. I’ve tried to find a solution as this is a major safety issue. Toyota took my money in full for the car, yet can only offer me a loaner for 25 days. They said in CA, it most likely won’t get fixed until the end of 2026. I don’t have money. I have one car and I need a vehicle to transport to work and kids to school. This is not right and this is not safe. A remedy for people in CA that won’t be fixed for two more years that is an actual safety issue , is not right. This is to document the safety complaint as the dealership continues to ignore the issue, and the 1-800 Toyota line continues to ignore it. All bbb complaints shows I’m not the only one. I can’t take a rental because they won’t pay me back, it’s not guaranteed, and I’m out another $40,000. They put people in impossible situations. The manager at the service center it’s your fault if you walk out of here without taking a loaner. You’re choosing to put your family at risk. And I said no, you’re offering me a loaner and you can’t guarantee a vehicle that will fit my family. I don’t know what to do.

See all problems of the 2021 Toyota Highlander 🔎.

Vehicle transmission has a whining sound dealer stated needs new transmission parts not available continue driving local only would not state car is safe to drive and told not to take on long trips. No rental provided also there is a airbag recall for this model and have not been notified.

The contact owned a 2023 Toyota Highlander hybrid. The contact stated that while driving at approximately 40 mph on a heavy snow weather condition, the vehicle lost traction, causing the contact to lose control of the vehicle and crash into a tree, where the vehicle came to a stop. No warning lights were illuminated. No air bags deployed. The contact sustained injuries to his neck, chest, and shoulder. The contact sought medical attention. A police report was filed. The vehicle was towed by the insurance provided for further investigation.   the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

See all problems of the 2023 Toyota Highlander 🔎.

Toyota sent a letter in mid-2024 that there was a safety recall for airbag issue with 2020 Toyota Highlander. The letter stated that a remedy would be available by the third quarter of 2024. As of January 21, 2025, they still have not provided a remedy for the serious safety issue. I would like to file a complaint against Toyota for failing to remedy the defect within a reasonable time.

A safety alert popped up on my dash regarding an airbag malfunction. This would be similar to other recalled models of my vehicle but for some reason my VIN is not on that recall. This is a huge safety concern for me and my family and looking to have our VIN added to the recall.

See all problems of the 2019 Toyota Highlander 🔎.

I am not reporting any specific incident related to this defect. I am simply complaining to NHTSA that Toyota is taking far too long to provide a remedy for the OCS sensor issue, NHTSA recall number 23v865 (manufacturer recall number 23tb15). This issue has been ongoing since late in 2023 and it seems that Toyota should have provided a remedy by now.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000(air bags); however, the part to do the recall repair was not yet available. The local dealer and another dealer, sport city Toyota(12650 lyndon b johnson fwy, dallas, TX 75228), were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

If the important safety recall on 2021 Highlander is that important, why is it taking years to fix , I feel Toyota is dragging their feet and no one from the NHTSA is doing anything about it, I think social media will be informed about your inaction of letting them slide for so long !.

The contact owns a 2021 Toyota Highlander. The contact stated that the vehicle was take to the dealer since recall notification of NHTSA campaign number: 23v865000 (air bags), was received. The contact was informed that the recall repair was partially completed due to a missing part that was needed to complete the recall repair. In addition, contact was informed that the air bag sensor had been deactivated until the recall repair was completed. The contact stated that after calling the dealer for two weeks, the recall repair had not been completed. The manufacturer was made aware of the failure but provided no assistance. The contact was referred to contact the dealer. The contact had not experienced a safety failure as of yet however was concerned for their safety due to the recall remedy being partially complete. Parts distribution disconnect.

Headed westbound on 285 in georgia; hit on passenger side front door and vehicle swerved several lanes and hit a wall going 60 miles per hour. The airbags did not deploy. I was injured badly and the vehicle was totaled.

My car malfunctioned my tire locked up while I was driving on the high way causing me to spin out of control and skid all the way into a guard rail totalled my car out and not one air bag went off.

See all problems of the 2004 Toyota Highlander 🔎.

Steering wheel air bag did not deploy in front end mva.

See all problems of the 2011 Toyota Highlander 🔎.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I received a safety recall notice from Toyota (recall no. 23ta15 / 23tb15) for the front passenger occupant classification system (OCS) sensors. The letter states that the airbag system may not deploy correctly and that the remedy is not yet available. I’m concerned for my safety and my passengers since the airbag system could fail in a crash. Toyota has not provided a repair timeline or an alternative vehicle. I’ve contacted my dealer and Toyota customer service but was told there’s no fix yet. I would like NHTSA to investigate the delay and require Toyota to provide an immediate remedy or alternate transportation. Symptoms: •airbag light may remain on or system disabled •unable to safely seat a passenger in the front seat •no repair currently available despite safety risk remedy status: •remedy not available.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

On or about 9/22/24 I was driving on a parkway and was alerted by a high pitched alarm in the vehicle’s dashboard that the airbag had a malfunction and that the seatbelt was not engaged. I removed my seatbelt and clipped it back in but that did not stop the alarm. The vehicle continued to beep and say the airbag was malfunctioning. I made an appointment with Toyota service for 9/26/24 and when I arrived I was told they do not do diagnostic tests on thursdays. They proceeded to give me a new appointment for today 9/28/24, and when I arrived they once again turned me away explaining that today was not a good day for a diagnostic. They mockingly told me that my vehicle warranty was about to expire. Furthermore, the Toyota has refused to fix the recall issue, and now is refusing to even run a diagnostic test to see what the problem is with the airbags. I am afraid the airbags will fail if I am in an accident. This is a very dangerous situation. Please help me!.

See all problems of the 2022 Toyota Highlander 🔎.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (airbags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the air bag warning light remained illuminated while operating the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not contacted. The failure mileage was unknown. VIN tool confirms parts not available.

My father in law drove my Highlander car and got into an accident on 8/27/2024. Front of the car was damaged but did not deploy the airbags. And as far I know it is equipped with automatic braking system but the damaged looks really bad.

The contact owned a 2023 Toyota Highlander. The contact stated that while his friend was driving at 45 mph, he failed to yield when exiting the interstate at an exit ramp. As a result, the driver t-boned the passenger side of another vehicle. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contacts insurance provider. A police report was filed and injuries were reported. The contact transported himself to his physical therapist and was treated for a nondescript injury to his left shoulder. The manufacturer was not notified of the failure. The failure mileage was 26,000.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Unknown.

Unknown.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Front bumper.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

There has been an open recall without resolution for over 6 months.

The contact owns a 2021 Toyota Highlander. The contact received notifications of NHTSA campaign numbers: 23v720000 (structure) and 23v865000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 65 mph, there was an abnormal sound coming from the front end of the vehicle and it felt like the front tires had struck an object on the highway. The contact stopped the vehicle and observed that the lower half of the front bumper had detached and was on the road surface. The contact called a local dealer and was informed that the parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 31,000. VIN tool confirms parts not available.

The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The contact stated that the other vehicle that crashed into the contact stated the vehicle's speed was about 75 mph. The contact stated that when the contact's vehicle was impacted, the contact's vehicle air bags failed to deploy. The contact stated that after the crash, the abs warning light illuminated. The contact's vehicle was occupied by the contact's husband, who was seated in the front passenger's seat. The contact's two children, ages 3 years old and 15 months old, were seated in the rear seat. The police and fire departments arrived on the scene. The contact stated that medical attention was provided at the scene. The contact sustained injuries included a concussion, a sprained left ankle and a sprained right wrist. The contact's husband sustained injuries, included a sprained right wrist and a sprained left ankle. In addition, the contact's children sustained cuts and bruises. A police report was filed. The vehicle was towed to the contact's residence and later towed to an independent mechanic. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 70,765.

The contact owns a 2021 Toyota Highlander. The contact received notification of NHTSA campaign number: 23v865000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. I am very concerned that Toyota hasn’t taken this more seriously. I notice in the ntsb website it has injuries and fatalities listed to the left of the complains. Does someone have to be injured or killed before Toyota gets their act together??? thinking we may need to trade this for another safer, reliable vehicle. I have also had many people flash me due to the headlights being too high and in their face-another safety concern.