Door Latch Problems of Toyota Highlander

The contact owns a 2023 Toyota Highlander. The contact stated while driving 70 mph, the vehicle drove over a pothole, and the driver’s side front door opened about 3-4 inches wide. There was no warning light illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,874.

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Tl the contact owns a 2012 Toyota Highlander. The contact stated that in cold weather, when the vehicle was shifted into drive, the automatic door lock was heard however, after several moments of driving, the door ajar warning light was illuminated and he heard the door unlocking. The vehicle was taken to the local dealer marina del rey Toyota located at 4636 Lincoln blvd, marina del rey, CA 90292, (310) 439-9894 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 135,000.

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- the contact owns a 2005 Toyota Highlander. The contact stated that the door locks on the vehicle did not lock when the vehicle is placed into gear. The only way that the doors lock was by manually locking them or pushing the power lock button. Once the doors were locked they could not be opened by the pull of the door handle only by the power lock switch or manually. The contact was told by the dealer that it was only a programming issue and that they would program it for him, but he later found out that the vehicle did not have a door lock program feature. Updated 2/22/2007 -.

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- the contactwas disappointed because she took vehicle to the dealership and they didn't want to repair it based on NHTSA recall campaign id number : 04v181000. The dealership stated that she didn't have an appointment, and thatwas the reason why she couldn't receive service on 12-27-06.

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: the contact stated the key fob only worked intermittently to open the driver door. The vehicle was taken to a service dealer, who was unable to duplicate the problem. The vehicle was then taken to a second service dealer, who stated that the key fob was receiving interference from the surrounding environment. The manufacturer was also notified. Updated 12/15/06.

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1. Notice or recall received ssc 40b Highlander child protection lock system safety recall 2. Contacted 2 Toyota dealerships to schedule an appointment and the national customer service line and was advised that appointments were not available but cars were taken in the order received on a given day with prior days cars being serviced first. 3. I attempted to set an appointment at the convenience of both dealerships this week, next week, next month or even two months away when I could take my vehicle in and have the 30 minute (approximately) repair completed within a reasonable time. I was told that no such appointment could be made and that I had the choice of bringing the car in between 7:00 a. M. And 9:00 a. M. And that it would be done in a hour and a half to three or four hours. Toyota in their recall notice promises "any Toyota dealer will modify the cpl lever at no cost to you in as convenient a manner as possible. " it further states "make an appointment. ".

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Erroneous "reminder" from Toyota states they previously sent an "official safety recall notification" for "safety recall campaign ssc 40b" re "child protection lock system". We have received no previous notice of this alleged recall. I have already sent a separate inquiry and complaint to Toyota motors, USA about this. We are concerned that we missed the first notice, and that Toyota can't keep it straight who they notified and who they didn't notify.

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When one person exits the vehicle and locks their door the second person is stuck. All electric locks are instantly disabled. The only way to exit is to use the manual lock button which will set off the alarm 30 seconds after. The passenger inside has to manually unlock the door, and set off the alarm. The only way to prevent, is to turn the ignition on before exiting, but isn't possible for most passengers. Ts scc.

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