Latches/locks/linkage Problems of Toyota Highlander

The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.

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The contact owns a 2020 Toyota Highlander. The contact stated that upon turning off the vehicle and locking the vehicle with the key fob, the doors were intermittently unlocked upon returning to the vehicle. The contact stated that over the years, the failure had become more frequent, but had become constant. The contact called two dealers and informed the dealers about the failure and was informed that a callback would be returned; however, the contact had yet to receive the callback. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 11,000.

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Tl the contact owns a 2019 Toyota Highlander. When the contact opened the tailgate, all of the other doors unlocked. The contact did not feel safe. The vehicle was driven to malloy Toyota (400 weems ln, winchester, va 22601, (540) 678-1791) to be diagnosed, but the test only acknowledged that the driver's door unlocked and not the other doors. The vehicle was not repaired. The manufacturer was made aware of the failure and scheduled an appointment at malloy Toyota; however, the dealer still could not replicate the failure. The failure mileage was 4,800.

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Tl the contact owns a 2015 Toyota Highlander. While attempting to open the rear driver's door to remove his daughter from the car seat, the contact stated that the door would not open. The contact had to go around and open the rear passenger door in order to get the infant out of the seat. Additionally, during the second week of February of 2018, the front driver's side door actuator had to be replaced because it did not open. At the end of February, the front passenger door actuator had to be replaced. The contact stated that this would be the third door that experienced actuator failure. The dealer (lugoff Toyota in lugoff, north carolina) diagnosed the vehicle with door lock actuator failure. The manufacturer was notified of the failures. The vehicle was repaired by the owner the first two times. The vehicle had not been repaired a third time. The approximate failure mileage was 65,000.

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The contact owns a 2012 Toyota Highlander. The contact stated that the front passenger automatic door actuator failed to unlock the vehicle. The contact stated that the failure recurred on three of the four doors. The driver and passenger rear door lock actuators were replaced. The contact was in the process of replacing the front passenger door lock actuator. Colonial Toyota (2600 w pike rd, indiana, PA 15701, (724) 349-9100) was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.

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The contact owns a 2012 Toyota Highlander. The contact stated that the front driver and passenger door locks failed when attempting to lock the doors. The vehicle was taken to the dealer where the door locks were replaced per an unknown NHTSA campaign. The failure recurred. In addition, the contact stated that the front driver side door window failed to align when attempting to roll it up or down. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA campaign number: 15v689000 (visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 58,109.

The contact owns a 2008 Toyota Highlander. The contact stated that after leaving the key fob in the ignition, she walked around the vehicle after securing a child in the child safety seat when the doors locked independently. The vehicle was taken to the dealer where it was diagnosed that the key fob had a low battery and caused the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 100,700. Updated 3/25/cn.

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For a few days the driver side door lock hesitated opening with remote key access. After a few days, it would not unlock at all. The key does not unlock the door either. I must enter on the passenger side to unlock driver side door.

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2004 Toyota Highlander was involved in crash. The doors were not locked when traveling, but were locked when the car came to a stop after crash. Occupants could not get out. They could not turn off key. They could not break windows to get out, either, no matter how much they kicked them. This is a serious matter. If there had been a fire, the occupants would have died.

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The automatic door locks were inoperative.

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