Carrier/rack problems of the 2010 Toyota Prius

Four problems related to carrier/rack have been reported for the 2010 Toyota Prius. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 08/24/2020

The morning of 8/24/20, I attempted to start my car. A message appears, "check hybrid system". I found there had been a recall, in 2018, that involves a software issue. I had my 2010 Prius towed to kolar Toyota in hermantown minnesota, on, I believe 8/26/20. They gave me an estimate of $3200 to replace the inverter. I had read about the inverter failure being directly linked to software recall. They said they'd look in to it and later replied to me that, yes, the inverter would be included in the recall and repaired at no cost to me. They said they had ordered the part but my car would not be ready until 8/31/20, at the earliest. They said the part arrived and my car was in the process of being repaired. I contacted them and asked how things were going. The service manager, taylor, told me "for the first time ever we had two vehicles, of the same make but different years, in for the same repair". He went on to say, according to fedex tracking, the part had been shipped but tracking showed nothing else. I asked him if he was sure the tracking was for my part and not the part for the other vehicle. He told me he had no idea for which part the tracking was for. He then went on to tell me we would just have to "wait and see if the part shows up". He went on to say "it could take days or weeks or longer" before we know if the part was coming in. A few days later I called to see if any progress had been made and was told by taylor "the part has disappeared from tracking". I asked him if that meant it had been delivered and was possibly the part for the other vehicle. He basically replied he had no clue. He said we would just have to wait and see, once again. I've been calling every two or three days since then. Sometimes he returns my calls. Sometimes he doesn't. I don't know what to do at this point. My vehicle is a 2010 Toyota Prius.

2 Carrier/rack problem

Failure Date: 09/04/2018

The casing of the brake actuator is cracking. The brake actuator apparently is an underlying problem that Toyota does not want to take responsibility for and fix.

3 Carrier/rack problem

Failure Date: 08/16/2016

In Feb 2015 after owning the car for a few months, the sunroof exploded on the freeway at a speed of 60 mph. The break was directed up to the outside (not down as if something struck the window). The side windows were cracked so it was not an issue of the heat/cold change or too much cabin pressure. Now Aug 2016, the exact same thing happened again. This time Toyota is refusing to acknowledge there is an issue with the sunroof. In both instances, the sound was loud like a shotgun and extremely startling. Glass could have rained down on me or I could have been startled causing an accident. I do not understand how the sunroof can break twice in the same manner within 1 1/2 yrs owning the car. This seems like a dangerous issue and am concerned that it will happen again. I have pictures but am unable to load them. I also have a video camera in my car to show that there were no other cars near me at the time this happened.

4 Carrier/rack problem

Failure Date: 05/30/2015

On may 30, 2015, our home burned to the ground. The firefighters are certain the cause of the fire was my 2010 Prius - they know the fire started in the rear of the garage, the only other item in that area was a bicycle. Arson, faulty wiring and accidents were ruled out. Investigations continue, but they have identified an arc between the battery and the relay switch. My homeowners insurance carrier (erie) is trying to decide whether they should expend the additional $1,500 to open the relay switch box to see if they can determine if the arc was the cause of the fire, or a result. From the video footage, it is obvious that the water being poured onto the garage increased the intensity of the fire, which was due to the magnesium battery. Thestarpress. . Read more...




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