Carrier/rack problems of the 2012 Toyota Prius

Two problems related to carrier/rack have been reported for the 2012 Toyota Prius. The most recently reported issues are listed below.

1 Carrier/rack problem

Failure Date: 01/04/2019

I live in an apartment complex in illinois, and I do not have a garage. I think that some, if not all, of my tires were stolen overnight while I was sleeping. I do not have a car alarm. I bought 4 new and very inexpensive tires today. The tire theft could have happened in my parking lot, or at an auto-body shop like ntb while I was getting an oil change. I think it was the ntb in dekalb, illinois. I am not 100% sure if this is where it happened. I am not sure when it happened. My tires were so bald, that I almost landed in the ditch. Can you please start a dot tire identification number registration form online via your website? it would be easier to track tires bought by honest and hard-working middle-class americans. Also, are all 4 dot id numbers supposed to be the same if you buy 4 new tires all at once? the dot id number is located on every tire approved by the NHTSA. I would upload pictures of all 4 of my new tires if that was the option. Please help honest people save money and time! mc from illinois.

2 Carrier/rack problem

Failure Date: 06/12/2018

I was driving on the freeway, about 65 mph, going to work on 06/12/18 at approximately 9:45 am arizona time. All of a sudden I heard a loud bang (explosion) and looked around my car. I noticed in my rear view mirror black glass flying off the roof of my car. There were other cars around me but no trucks or semi's. I cautiously changed lanes until I could pull off the freeway. When I got out of my car I looked at the roof and found that the sunroof of my car was shattered and had dropped into the area below the roof. I could still hear glass cracking and see it falling into the well under the roof area. I had had the inside shield closed so there was no glass on me. I slowly drove to my local Toyota dealership to ask for help. They said that they had never seen this before and that I probably had something hit my roof. I told them that I didn't see anything flying at me and that there were no trucks/semi's around me. Then they told me they couldn't do anything but would help me call my insurance company to file a claim. I did (it took state farm over and hour to figure out where to connect me for a glass claim). I had to take it to a body shop and get an estimate, then get it approved, and get a rental car. Even at the body shop I could still hear the glass cracking. Everyone kept telling me that something must have me but I didn't feel anything when it happened, just the loud bang like an explosion.


Other Equipment related problems of the 2012 Toyota Prius



Safety Ratings of Prius Cars
Fuel Economy of Prius Vehicles
Prius Service Bulletins
Prius Safety Recalls
Prius Defect Investigations