27 problems related to equipment have been reported for the 2016 Toyota Prius. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2016 Toyota Prius based on all problems reported for the 2016 Prius.
Found coolant leak from heat exchanger into exhaust pipe. Looks like, t-sb-0135-19.
Coolant is leaking. There were no indicator that coolant is low. Suddenly while trying to get on the freeway the car would not get up to speed regardless how much pressure was put on the pedals. On the way back home, all of a sudden the engine temperature light flashed on then off twice. The car operated like normal but it was still concerning and we had it checked out. Coolant was leaking but no where to be found? it seems Toyota had previous recalls where coolant was leaking into the engine. I think my model is also affected.
Our car has approximately 65k miles on it. Three of the door lock actuators have failed already. This is terrifying that we might not be able to lock or unlock doors in an emergency particularly with our kids in the back seat. We have had our Prius serviced regularly by an independent well regarded local hybrid car mechanic and they think it is very odd that these have all failed so quickly.
The active grille shutter system failed due to debris. There is a bulletin already that references error code p05a072 - active grille shutter stuck open. The code I got was p059f73 - active shutter grille stuck closed. Not sure why it wasn’t included in the original bulletin when the cause and part are the same. This seems to be a known problem with this vehicle that can lead to engine overheating. Bulletin referenced was t-sb-0319-17.
I bought my 2016 Prius brand new in November of 2016. Over the past 2 years or so my oem leather like steering wheel wrap started to wrinkle. It is now cracking and starting to peel. It hasn't caused any stealing control issues, it is just ugly an slight distracting on the palm of the hand. I do worry that if might start causing gripping issues on that side of the steering wheel if the wrap becomes loose.
I previously sent in a complaint but there have been developments and I needed to explain more clearly. Our Toyota has less than 18,000 miles and has been very well taken care of. Despite this, our vehicle has not been in operation since earlier this month. It started by flashing warning lights 2 weeks ago and then wouldn't start up. Saturday when I opened the driver door to get something out of the inoperable vehicle, this initiated a very lengthy terrible sound coming from under hood on driver's side. It sounded like something would explode under the hood. This horrible process appearantly drained the whole battery. It has absolutely no signs of life now. All of this happened while the vehicle was stationary.
Our vehicle is completely inoperable. The battery works but the vehicle flashes all kinds of warning lights and will not start up. We believe that it may be due to rodents as Toyota dealership pointed out rodent issue in cabin air filter last time we went there for some safety recall. It seems to be a huge issue with Prius and we would have never bought one had Toyota been upfront with the rodent issues that they have with their vehicles. Are there any recalls or class action suit related to this rodent issue and their using soy based wiring and failing to close up rodent access to cabin air filter etc. ? thank you for your time!.
I was driving uphill then I had to made make a stop sign, car wouldn't move when accelerating, kept pressing gas and still not moving (it was on drive mode) decided to get out and look around the car. I heard up normal noise coming out of the exhaust. I turned engine off for some minutes and it moved. After few minutes there was another stop sign. Same thing happened but car wouldn't move even after turning engine if for more than 15 minutes. I had to leave the car somewhere in that area until I get it towed. Following day I took it to Toyota service center, the guy told me I was the second person who had this issue that day. I think Toyota service tech didn't do good diagnoses as the report says I was pressing the gas pedal when the car was in natural mode not drive and the noise I heard from exhaust was a result from pressing the gas while car in natural! that doesn't make any sense and I feel that was an insult to me. First I looked at the car mode to make sure it's on drive mode, I even changed the drive mode to power mode in case it needed more power to move. Second. I was out of the car, behind the car , listening to the noise from the exhaust so I don't know who was pressing the gas pedal in the car, maybe there was a ghost pushing the gas pedal.
2016 Toyota Prius has issues accelerating when put in drive and foot is on the gas petal. Car engine will rev but does not accelerate. I reversed, put the car in drive and went about a tenth of a mile and stopped to wait for the gate to open. Upon gate opening I pressed the gas petal and car did not move but the engine revved. No warning lights were on and car was in fact in the drive position. Second occurrence happened at a major intersection, I was waiting at a red light, light turned green I pressed the gas and engine revved but car did not move. Toyota has been unable to diagnose the issue because the car doesn't give any codes or warning lights. They have been unable to replicate the problem.
On 1/23/2020 while driving on highway i60 in az around 9 am the sunroof of the car exploited. No object was noticed to hit the car or sunroof. It's unknown the reason leading to the explosion.
When I am in the process of braking and hit a rough spot in the road such as a pothole, I essentially lose control of the car for a split second. It feels jerky like it lurches forward or shakes side to side. Its not very pronounced but enough to make me feel unsafe. This happens every time I am braking and run over potholes, so its not an isolated incident that only happened on one day, and it doesn't matter how hard I'm braking or how fast I'm going unless I'm barely moving (then it doesn't jerk).
I reported issues with this car in 2018. Clicking sounds under the car which is still happening, peeling paint on exterior and inside door areas, substandard windshield that spread in a very unusual pattern when hit by a small rock. The NHTSA id number that was assigned to these complaints is 11139280. None of these problems have been addressed. There are other owners that have experienced the same problems, apparently their issues have not been addressed. These problems should have been sent by you to the Toyota corporation, but apparently was not. I have owned many Toyota vehicles and have not experienced these problems. I also own a 2012 Toyota Prius which I drive when I when I am traveling on the interstate, because I feel that the clicking noises on the 2016 Toyota Prius is a safety issue that seems to be coming from the steering section underneath the car. When traveling the speed limit on the on interstate highways, what would be the outcome if the steering mechanisms underneath the car did not work properly. It is a shame that this safety issue has not been addressed by you, and it is also a shame that I have to drive my older Toyota at these times to feel safer when driving.
Paint peeling from trim.
When comes to a stop and on acceleration vehicle won't move especially after rain and car wash. It happened 10 times since June 2017 and once a week lately. Every time it starts with loud noise from engine,right after that the battery bar dropped from full bar to one bar quickly in one second. If I have to stop at the traffic light when this happens it won't move. Early this year 01/12/2018,it 's being towed to puente hills Toyota dealer and service couldn't find any clue after 5hrs. On 06/01/2018 we brought it in again for same issues to the same dealer and being told no clue after 5 hrs again . On 06/06/2018 at 18. 38 pm pst, it happened again. . I feel so unsafe to drive, it might get me killed anytime when it happens,.
Since purchase of the car, the vehicle has shifted from drive to neutral upon braking hard. This has occurred while driving on the freeway. The car will not return to drive without turning off the engine and restarting. It is not safe to drive. Toyota of carlsbad couldn't reproduce the event after a few tries on a test drive, so they will not do anything about it. I am concerned about having a fatal accident while driving on the freeway. The events happen randomly.
Upon start up this Toyota Prius vehicle emits foul smelling chemical air into the cabin of the vehicle. It is unknown how toxic these smells are but aggravate respiratory conditions and asthmatic conditions. Toyota acknowledges that they have a service bulletin with "thousands" of complaints from consumers reporting noxious air being emitted into the cabin of the vehicle. However they are requiring consumers to pay for fixes, even if the consumer has a full warranty for manufacturer defects. This vehicle only has about 9. 2k miles on it (2016) and is getting worse. The problem always happens on vehicle start up when at rest, especially in warm ambient conditions. The ac will be foul and noxious. In cold temperatures the first few minutes of heating will also emit foul and noxious odors. Service line at dealership acknowledge these complaints are here but will not effect repairs under direction of Toyota corporate. All repairs for manufacturing defect for toxic air have to be paid for by the customer. S.
With the auxiliary battery well charged the gas engine will turn off when vehicle comes to a stop. In order to turn the ignition key to the off position and remove the key it is necessary to move the shift lever to the park position. At the same time it is advisable to set the parking brake. If distracted it is possible to open the door and leave the vehicle with the electric engine still running. There is no engine noise at all. There is no signal, audio or light, to indicate the engine is still running. I have had this occur on two occasions, once during daytime, with my son accompanying me, 09/07/2017, the second timel alone, when parking the car in my garage at night, 09/13/2017. On return to the car, with my son, I search for my keys and found the car's gas engine running, emitting the normal engine noise, the key not having been removed after parking. When turning off and removing the key from the ignition, inside lights and drive lights continue to be on until the door is closed, at which time the lights, inside and out, go off after a brief period of time. The three actions, moving the shift lever, setting the parking brake and turning off the ignition all require use of the right hand, with the moving of the shift lever being mandetory. With no audible engine noise it is easy to overlook the fact that the engine is still running. An audible beep or flashing light would alert the driver to the fact that something is amiss. Of course an unlocked parked car with engine running is also an invitation to car theft. The car's doors cannot be locked with the key in the ignition, but there is no indication that the doors have not locked without testing the doors from the outside. Not having successfully locked the doors can also be easily overlooked by a distracted driver.
The car has been towed twice. Every time I attempt to turn on the car, there is no power. The dealer says it is the battery and he has changed the battery twice. I am afraid to use the car and get stranded in the highway.
The car's windshield seems to be softer than previous models. I had the windshield completely replaced a few months ago, after a failed repair of a large chip. A chip repair was done on the new windshield on April 7th. In the car wash last Friday, I noticed several small chips in the windshield. My husband drives a 2016 Toyota highlander. His windshield was also replaced early this year. He now has a sizeable chip in the new windshield. It seems that there is a problem with 2016 Toyota windshields, not just in the Prius, but in other models as well.
While driving the vehicle started to shake from underneath fiercely, I called my mother who came and picked up the car she turned around and went back to my residence, while attempting to park in the garage the car started to roll down the driveway and the brakes wouldn't work, the car landed on the street. City of lancaster CA.
We had a tire blowout on an interstate highway and discovered there was no spare tire in our new car. The device to repair the tire didn't work as the tire was ripped. We had to wait 2 hours for a tow truck, with huge trucks passing us at 80 mph, very close. We were terrified. We still don't know what really happened as we didn't see anything that would have ripped the tire. The car is new, still under warranty. Every car should have a spare tire for emergencies like this. We did not know it didn't have one.
We had an unexplained blowout in a tire with less than 5000 miles on it on our Prius iv 2016 purchased in may. We saw nothing in the roadway that would have caused this. The tire was ripped. There is a recall on this brand, bridgestone/firestone so was this tire at risk? the tire number is p195/65r89s. The warranty is worthless as they could claim road damage and we can't prove otherwise. But we saw nothing that we hit, and other cars passing us did not have blowouts. So did the tire fail? we think so. We were on an interstate highway when this happened. Very scary and no spare tire, a separate complaint. We could have been killed by a passing truck while waiting for a tow truck for nearly 2 hours.
On many occasions when I would step on my brake, my car would jerk and thrust forward aggressively. I'd have to step hard on my brake so the car would not catapult past a stop sign or light. It feels like the car is stronger than the brake and out of control. Which is alarming because I pick up my 2 year old granddaughter from daycare and bring her home. It's happened when I turn corners or come to a stop sign or light and I never know when it will happen.
The 2016 Prius iv we just purchased 2 weeks ago comes with a white dash! the white dash creates a horrible glare when trying to look out either driver or passenger window! the only way to avoid glare is drive with windows down all of the time. Visibility is greatly hampered by the white dash reflection off the windows! this is huge safety issue!.
Rodent damaged wiring and casings by eating/damaging both at a cost so far of $2700. I have owned this vehicle for one month. I've been told the warranty does not include the damage. I asked about where the dealership stored the vehicle prior to its delivery to me. I wasn't satisfied with their explanation.
I purchased a new 2016 Prius four on February 16, 2016. The literature on the Toyota factory website says my Prius is equipped to switch from english to metric units. Unfortunately, Toyota failed to disclose that any Prius manufactured in January and February and delivered to the united states did not have this feature working correctly. Without the ability to switch to metric units, by government mandate, my Prius does not meet canadian motor vehicle safety regulations. Apparently some 2016 Prius vehicles sold in canada also cannot switch to english units when driving in the united states presenting a potential safety hazard. Toyota has apparently failed to reveal a material fact that the Prius sold to me does not meet the canadian motor vehicle safety regulations. There was no disclosure on the vehicle monroney sticker that this Prius has a disabled or deleted english to metric unit speedometer display. After 10 months from my date of purchase, the only remedy Toyota offers is for me to purchase a new Prius to replace my new Prius at my expense. When I purchased my new 2016 Toyota Prius, I did not know I was purchasing a vehicle with vaporware software. There was not a clear and conspicuous disclosure that Toyota deleted the option to select between english and metric units which affects multiple vehicle systems such as navigation, heater/ac, speedometer, and odometer. For my first six months of ownership, the navigation system would constantly reboot until Toyota fixed their software. This system rebooting was a significant driver distraction. Toyota advertises, "let's go places. " for truth in advertising, Toyota should really say, "let's go places, except to canada, mexico and the rest of the planet because some Toyota speedometers can't display metric units. ".
The center display has a mirror high gloss/glare finish. Because of this mirror finish, when the sun is at an angle coming through either the side or back windows, the sun is reflected back into the driver's eyes. There should be a recall on the car to replace center display to prevent accidents.