Toyota Prius owners have reported 15 problems related to front seat head restraint (under the seats category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Toyota Prius based on all problems reported for the Prius.
A little over a year ago my wife purchased a used 2012 Toyota Prius c and like all cars I'm hearing after 2011 it's got your crappy headrest design to supposedly aid in safety of whiplash, but my wife has minor scoliosis and we have to turn the headrest around backwards so it doesn't hurt her. That's what everyone is doing, so you didn't fix anything, you made it worse. These are not a good design!? why didn't you just make active headrests mandatory in cars instead of pushing them permanently forward? you can't take any cars with these headrest on a long drive because you have to stop and get out and move your neck around and have it sometimes crack because it's in a stiff forward position. This is definitely not safe and definitely not comfortable. You've got to do something now!? I have a 2011 Infiniti g37s coupe my headrests are comfortable and I am not buying any car after 2011 that has uncomfortable headrests. We've even gone as far as to start searching junk yards for headrests that have the same width between the posts so we can swap them out in her car.
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all problems of the 2012 Toyota Prius
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Head restraint (head rest). Pushes head forward. Causes neck/back discomfort. Head striking head restraint on rough road feels like a concussion! long drives are miserable. Seat adjustments fail to overcome the issue. 5'3" woman. I had a Prius 2006 and it was just fine. This Prius seat is so uncomfortable I might sell it.
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all problems of the 2017 Toyota Prius
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The contact owns a 2012 Toyota Prius v. While driving at an unknown speed, the position of the driver side head rest failed to provide adequate support. As a result, the contact sustained pain to the head, neck, lower back, and left leg that did not require medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 31,000.
I am 5'4" tall and like the seat in an upright position. There is no way I can adjust the headrest so that it allows me to sit upright and not have my head forced forward and down by the headrest. I understand this is a new "safety" regulation. This regulation needs to be changed so people of my height can drive the car without their heads being forced down. I use a foam cushion between my back and the seat to compensate for this terrible design flaw. I would like to be able to buy a car that is both safe and fits me. It is not safe to drive with my head forced down. By the way, your next box indicates bad website design. I want to put in n/a or always since there is no one time for this issue, but the stupid web designer doesn't think that should be an option.
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all problems of the 2011 Toyota Prius
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I am 5'3". The headrest of my car is designed to angle forward at the top. This pushed my head down at a angle. It is painful to drive. I will have toremove the headrest completely, losing any protection in any accident and losing the support it shoud give my head now. I understand this design is mandated by your agency and that all people in the 5'0" to 5'4" height range experience this problem. Since the average height for american women is 5'5" your regulation discomforts and/or endangers half of the women in the country. Change the regulation. Allow, or require, headrests that can swivel to change the angle of alignment.
I finally realized that the drivers side head restraint on this car is causing me chronic neck and head pain. It pushes my head forward, wrecking my posture. Sitting parked, with the headrest removed, the seat is comfortable and all the controls are within reach of my hands and feet. I understand that your new regulations call for a minimum of 2" from the back of the head to the head restraint. I have zero room, and my head is pushed forward. There really needs to be some adjustment to accommodate people with different body types. I'm a male, 5' 9" and about 160 lbs.
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all problems of the 2014 Toyota Prius
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The contact owns a 2003 Toyota Prius. The contact stated that while at a traffic light, another vehicle crashed into the rear end of the vehicle and the seat belt failed to restrain her from hitting her head onto the steering wheel. The vehicle was destroyed. The contact sustained injuries that required medical attention. The manufacturer was not notified of the failure. The approximate failure mileage was unknown. The VIN was unavailable.
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all problems of the 2003 Toyota Prius
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I was stopped in traffic when a box truck drove into my car, pushing it into the car infront of me, over a curb, and then off the road. There was severe damage to each side of my car; including the crumpled backend. The divers seat gave out and fell backwards somehow causing the headrest to twist off leaving the leg of it bent towards by my head. There was no airbag deployment in the accident. The significant damage to the car deemed it totaled. How is it that there was seat, headrest, and airbag failure?.
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all problems of the 2013 Toyota Prius
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The head restraints push my head uncomfortably and dangerously forward. This makes driving a literal pain in the neck. It also limits my ability to see straight in front of me out the windshield (because my head is forced foreward and down) and it severly limits my ability to turn my head to see behind my vehicle or to the sides of the car. Nhtsa has made a horrible, horrible "safety" law and Toyota and other manufactures have implemented it in the worst way possible. Not all drivers are bald, 6-foot-tall males. The manufactures and the NHTSA need to consider shorter drivers and drivers with hair (hair styled in buns, ponytails, braids, french twists, etc. Can effect the overall diameter of the head) before insisting that the head restraints lean ridiculously and dangerously foreward.
After buying a new 2013 Toyota Prius I noticed that the drivers headrest would work its way up to the highest position at any speed, not just the speed listed at the time of incident. Making the a potentially fatal design flaw, I am concerned that in a front or rear end collision this defect could either snap, break or increase the possibility of excessive injury to my neck. I took the car back the the dealer ship and was told that there was nothing that could be done about it. The service manager (robert) it was a design flaw. I have owned a 2008 Prius with no problem, my wife's 2010 Prius has no such problem either. I am wanting this documented so that if I am involved with the above mentioned accident type that something may be done about this. I am constantly having to release the locking latch and push the headrest back down. This occurs on average 5 to 10 times in an hour drive or less.
I would like to register a major complaint about the design of the headrest. It pushes my head forward at such an angle that it is impossible to sit comfortably in the seat. In order to hold my head up straight I must tilt the seat back beyond what is safe or desirable for driving and even that is not completely satisfactory for the angle of my head. Please require car manufacturers to provide adjustable or alternative headrests which can accommodate different drivers more safely. If ntsb is requiring the current design, they've made a big mistake.
Head restraint (head rest) on driver seat does not stay in place. After I adjust it, it rises very slowly. If I do not continually readjust it (3 or 4 times a day), it rises above my head. I consider this a safety concern. This has been happening since I bought the car (new) and I have asked Toyota several times to repair this defect, and they say that it is 'normal'. I have owned many cars during my lifetime, and this has never happened before in any of them. It does not happen to the passenger head restraint. I do not think it is 'normal', and if it is 'normal' for Toyota, then all Toyota cars have a safety problem. I have contacted Toyota and they just refer the problem back to my local dealer, who continues to give me the same answer.
The driver owned a 2010 Toyota Prius. The contact stated the driver crashed into another vehicle, at 35 mph. As a result of the accident, the vehicle was destroyed and the rear passenger was killed due to a severe neck injury. The contact believed the head restraint was not positioned properly. The contact called the manufacturer, but received no response regarding the head restraint. The failure mileage was unknown. Updated 03/15/lj.
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all problems of the 2010 Toyota Prius
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The contact owns a 2011 Toyota Prius. The contact stated that the drivers side headrest would slide up and out of the seat while driving. The contact also stated that the headrest would obstruct his vision when attempting to see what was taking place from the rear. The vehicle was taken to an authorized dealer where the contact was informed that all drivers side headrests on the 2011 model year vehicles function in the same fashion. The contact was also informed that the failure was not a safety feature. The failure mileage was 10 and the current mileage was 7,000.
I have reported to Toyota my concern about the 2008 model year Prius, the middle back passenger seat. The seat has been raised up about 2 inches (padding) but is narrow, causing it to not be stable/compatible with at least 3 different child restraint/booster seats that we have tried. This was not the case with the 2005 model year Prius. I have reported this to manufacturer, complaint#ref#200712061340.
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all problems of the 2008 Toyota Prius
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| Problem Category | Number of Problems |
|---|---|
| Seats problems | |
| Front Seat Head Restraint problems | |
| Mid/rear Seats Assembly problems | |
| Front Seat Heater/cooler problems |