Car Will Not Start problems of the 2008 Toyota RAV4

My wife returned to her 2008 Toyota Rav4 at the end of the workday. It would not crank. The radio and air came on, but the engine would not crank or turn over. She put the transmission in neutral and then back in park. It still would not crank. Finally, she lowered the emergency brake and tried starting again. This time it started. We took it to an advance auto parts store and had them test the battery. Their equipment stated the battery needs replacing, but the car (and battery) only has 18k miles on it. The report also stated that there is a power drain that needs to be investigated (we had turned off all accessories - radio, air, interior lights - and removed all 3rd party power cords from power outlets - cell phone car charger, etc - before running the diagnostic test). We will be taking the SUV into our local Toyota dealership for investigation, but wanted to report this based on another consumer complaint (odi #10274904).

On several occasions, my new 2008 Rav4 would not start. The battery is brand new. When I turned the ignition, there was no sound / signal at all. Sometimes, when I put down the hand brake, and try to start the car again, it works. Other times, it doesn't. There are different things that can trigger it to start. How can a brand new car be so unreliable!? we've gotten it towed to the Toyota dealership and they can't seem to find the problem. It's been at the dealership for 2 days and nothing has been done to fix the problem.