Front Suspension Hub problems of the 2008 Toyota RAV4

The contact owns a 2008 Toyota Rav4. The contact stated that while driving at 30 mph, there was a loud abnormal noise coming from the vehicle. The contact mentioned that the failure occurred after the vehicle was repaired under NHTSA campaign id number: 12v373000 (suspension) and NHTSA campaign id number: 13v383000 (suspension). The vehicle was taken to an independent mechanic where the wheel bearing/hub assembly was replaced and while servicing the vehicle, the mechanic noticed that the nut that goes onto the axle, which holds the wheel bearing in place on the right front wheel bearing, was crooked. The mechanic stated that the recall repairs were not completed properly. The contact felt that the recall remedy instruction failed to remedy the vehicle. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000. The VIN was not available.