Other Fuel System Tank Assembly problems of the 2020 Toyota RAV4 - part 1

The mileage I am getting is far below the stated rating on the sticker. I am averaging about 33. 5 mpg in mixed driving whereas the stated rating is 41 mpg overall. It's not even close. The tank was recently replaced because you could not fill the tank. Extremely disappointed in the mileage which was the main purpose of buying this vehicle. Something needs to be done.

Toyota states the Rav4 hybrid has a 14. 5 gal gas tank. When gas gauge showed 27 mi left, I was only able to put 11. 8 gal in tank. Dealer told me to just assume I had more gas left. This was after they had repaired the recall on the tank approved by Toyota. No way to know how far I could go. The recall didn't work.

Vehicle gas tank will not fill to capacity. . I am stoping at gas stations all the time because I am flying through gas . . And it's a hybrid . . Won't fill more than 9 or 10 gals . . The vehicle has no range for a hybrid which is the exact opposite of what they say when they're trying to sell you one. . Had I known I would be at a gas station every 3 day's with a hybrid I would have never bought it.

Can not fill fuel tank to full. Only about 11 gallons when it should be at 14. 5. Can not get mileage told it should get.

So I knew before buying this car that it had a defective fuel tank design. The shape of the tank doesn't allow for the fuel vapor to circulate properly which in turn makes the fuel wand think the the tank is full when it really isn't even close. That being said, I told myself if I noticed this defect, that I would submit this report because it's the only way Toyota is going to fix it for later customers. This isn't a safety issue so I fully expect to never see a recall out of this and all of us are just going to have to deal with it. The first sign that I received a defective fuel tank was when my first tank of gas only got me 400 miles. This vehicle, if filled completely should get you at least 500 to 530 miles on mixed driving. So I pulled into the station and sure enough, the fuel handle stopped at 12 gallons. That's with about a gallon in the tank already so really about 11. I then proceeded to fill the tank the rest of the way at about 1/4 gallon increments and after 10 minutes, I finally got it to 14. 5. Not topped off at all, just to the top of the tank + or - a quarter gallon. So again, my reason for posting this is not that I'm mad or surprised this happened, it's just simply to do my part in trying to get Toyota to do right by their customers and fix this issue. This problem continues to puts a small but still annoying black mark on an otherwise amazing vehicle.

I have been having an issue with the gas tank of my 2020 Toyota Rav4 hybrid le. The tank can never be filled to it's full capacity of 14. 5 gallons. I can only add 9 or sometimes 10 gallons and the gas tank gauge shows only 3/4 of the tank filled affecting the mpg and the range of the vehicle.

Fuel tank does not fill completely and shows inaccurate reading on the driver console.

The gas tank is rated at 14. 5 gallons. I have not been able to get more than 10 gallons of gas at fill up once I have gone 30 miles after I have 0 miles remaining to fill up. I can not go anywhere near 580 miles as Toyota has stated. I do get around 43 mpg driving in city traffic only.

Fuel gauge/fuel tank problem. Tank holds 14. 5 gallons, but automatic shut-off allows only 10 gallons. Fuel gauge then shows "full. " displays and fuel-low warnings come on after about 400 miles, with fuel gauge showing "empty. ".

Fuel gauge does not correctly show volume in the gas tank. When gauge reads empty and light comes on only 9-10 gallons of fuel will completely fill the tank. Supposedly capacity is 14. 5 gallons.

The gas tank is not able to be filled. Only 9 gallons can be entered. The drive range is only 400 mikes vs the 540 of the tank could be completely filled.

The vehicle is hesitating, jerking when coming to a slow stop and when giving it gas. When putting gas in the car the pump automatically shut off. When I turned the car back on it showed that the tank was only 3/4 full. I put more gas again and the gas tank overflowed.

When the empty light on the gas tank of my Toyota Rav4 hybrid le turns on, I am only able to fill the tank with 10. 5 gallons. Toyota specs states that the fuel tank should have a 14. 5 gallon capacity, and when the empty light turns on, there should be 2. 3 gallons left of fuel in the tank. I have communicated this to Toyota headquarters and to roseville Toyota in California, but they state that my VIN number is not within the list of affected cars, and they refuse to check on the issue to confirm my complaint and add my VIN to any program or support they might have.

Car does not fill up with fuel to manufacturer specifications. Cannot get more than 10 gallons into 14. 5 gallon tank. Serious safety issue.

Vehicle has a 14. 5 usg gas tank and gets approximately 40mpg as per the vehicle computer. The vehicle should have a range of approximately 560 miles. At 390 miles, the distance to empty display was 44 miles and the gas gauge needle was just above e. At the fill up the pump kicked off at 9. 6 gallons. When trying to add more gas, the punp kicked off again at 10. 1 gallons. The gas gauge reads full and the distance to empty reads 470 miles. I am either 4 gallons short of a full tank or the gauge reads empty when there is 4 gallons remaining. I have owned this car for 4 weeks. A service writer at the dealership denies any knowledge of the problem as there is no actual recall notice. Toyota is aware of the problem and has no remedy. Dealerships have been made aware through internal memos which are available online. The response from the dealership is to leave it for a day to be looked at. I realize there is no current fix, but dealerships should be documenting complaints.

The fuel tank is rated at 14. 6 gal but the most I have been able to get out is 11 gal. The issue is consistent across every fueling periods and after taking it to the service center twice, the issue has not been fixed and the response has been that the fuel tank has no issues. I have shown the proofs to the service center and yet they deny claims.

I purchased my brand new 2020 Rav4 hybrid on 7/1/2020 and was told the car is in perfect condition without any issue. Started with 2nd tank of gas fill up, I notice the meter reading is not correct. When I drove the car away on 7/1/2020, the reading show something like "520 miles to empty". With the 2nd tank fill up, the reading changed to "480 miles to empty". When comes to the 4th tank fill up, the read is now showing "410 miles to empty". Also, based on the car specifications, the tank size is 14. 5 gal, but I can only fill up around 10 gallons of gas, the tank would be full. I brought the car to the Toyota dealer where I purchased it today. I was just told they need to replace the fuel tank along with some other parts on the almost brand new car. This is not right. Toyota sold the car with major issue to me and without disclose the information at the time of the sale. The issue was long exist before I purchase the car after googled the issue online. They should have disclosed the faulty issue of the car at the time of the purchase.

Fuel tank does not fill up 14. 5 gallons. It only fills up about 9-10 gallons of fuel. Mileage run on full tank is way way lesser than what is advertised.

Fuel tank is advertised as 14. 5 gallons /580 miles per tank. Brand new vehicle off the lot only fills up to 8 gallons and gets 420miles per tank.

Fueling ends prematurely. Topping off fuel tank can take as much as 2 more gals.

When I fill my gas tank, it does not show full. I bought this SUV 4/17/2020. Also, burns through gas quickly. I seem to go get gas often as it quickly burns through half a tank, then stays there for a while then quickly down to 1/4 tank. I was sent from Toyota that they knew this is a problem but don't know how to fix. Now when I call them, they tell me they know nothing about this problem. Yet in their letter said do not top off and do not wait until the fuel light or will run out of gas.

Fuel tank capacity when the car was bought new was 9. 3 gallons between low fuel light to refuel click at gas pump. After fuel tank capacity after fuel tank and pump replacement is 11. 3 gallons. This is between when the low fuel indication asserts to when refueling clicks at the gas station. This is still well below the advertised fuel capacity of 14. 5 gallons. A software reset was done, but the fuel capacity did not change. This causes us to refuel more often than expected since the advertised range of 500 miles on a tank of gas can not be achieved. Had we known of this issue when we bought the car, we would either not have bought the car or paid less. Toyota is still selling these cars without warning customers of the false advertisement.

Toyota is selling Rav4 hybrid 2020 with defective gas tank. They advertise a 14 gallon tank and only 9-10 gallons fill it. Toyota knows about the problem and they are still selling vehicles to the public.

With fuel gauge on empty and distance to empty (dte) showing less than 20 miles left, am only able to fill with 10-10. 5 gals of fuel in a 14. 5 gal tank.

The fuel tank does not fill to its advertised capacity of 14. 5 gallons. I get only about 10 gallons until it stops.

Attempted to fill the fuel tank on 2020 Rav4 hybrid which reflected that is was below 1/4 full, but was only able to put in 7 gal which obviously did not reflect a full tank (14. 5gal).

While fueling the vehicle can only put 10 gallons of fuel in the gas tank no matter how empty the vehicle is.

Gas tank either does not hold the 14 gallons promised or does not allow all fuel to be used. Tank only accepts approx 9 gallons on fillup. Range displayed on dash is greatly diminished from published information.

Fuel gauge is inaccurate as well as miles remaining calculations are inaccurate. Fuel gauge indicates empty when approximately 2+ gallons remain in the fuel tank.

When doing my first fill up, my gas tank was only able to take 11. 19 gallons out of the 14. 5-gallon tank and that was after driving past when the refuel light had come on. The range of the tank was the primary reason for purchasing the Rav4 hybrid and upon doing my research I see this is a problem for many Rav4 owners. With a new 30 thousand dollar car having this much of a fluctuation in estimated and actual range means that there is a difference of over 100 mpg missing from the range. I do not trust the vehicle and how it reports its information and don't feel comfortable enough to take a family trip as I can't tell what the true range of my vehicle is. It is stated that Toyota is looking into the issue but that they sent the notice out to dealers and service departments, this should have been disclosed before purchasing the vehicle and this is not right as far as business practices go. Aside from that the fact that I don't get to fill a full tank thank I paid for because of the system or design is not ok. Please help to remedy this. I also videotaped my first tank fill up with VIN evidence that the vehicle is mine.

Toyota advertises the 2020 Rav4 hybrids are equipped with 14. 5 gallon fuel tanks, the hybrid allegedly should get 41 miles per gallon for city driving, 38 mpg for highway driving and a combined 40 mpg. This should approximately provide a range of 580 miles on a tank of gas. However, my Rav4 hybrid cannot reach that range because when refueling, the gas pump nozzle automatically shuts off before the tank is close to being full. Adding 8 gallons of gas when the low fuel light is illuminated causes the fuel nozzle to shut off. Trying to add more fuel allegedly causes an overflow even though the tank should hold 14. 5 gallons total. When I checked with the dealer about the issue they do not have any fix for this issue and they have said Toyota already knows about the issue. I got pissed off because both the dealer and Toyota knows about the issue, but they hide this information from me while selling this car. I guess they cannot advertise fuel tank capacity as 14. 5 gal, what they are doing is unethical. I wish I get an option to return my car and get my money back.

Gas tank does not fill all the way.

Car stopped at gas station with fuel gauge empty. Car advertised as having a 14. 5g fuel tank and a range of 550+ miles. When tank is empty it will only allow 10-10. 5 gallons of fuel before full. Has exhibited this behavior all 4 times being filled up. Toyota has not addressed this since the redesigned 2019 model year and continues to sell cars with no notification to customers leaving them to guess how much fuel is left or, at worse try to overfill to capacity.

The 14. 5-gallon gas tank in my 2020 Toyota Rav4 hybrid has a defect that prevents the tank from being filled to capacity. This defect not only fails to comply with federal and state gas tank regulations, which prohibit the sale of vehicles that cannot fill 90 percent or within two gallons of their nominal gas tank capacity, but suffer from a substantially reduced driving range. The fuel tank defect prevents me from getting anywhere near the vehicles� advertised 550-plus-mile range (I average 400-425 gallons a tank), which was a major selling point and for which I paid a premium price for; this happens at every interval I have to fill up on gas. I feel this is a safety hazard as well, I may run out of fuel which may result in an accident or leave me stranded on the side of a busy or deserted road and with a NY winter, it is just not safe to be stranded in the countryside when it is freezing cold outside. Running out of fuel may also damage my vehicles fuel system too! the owner's manual warns that if my vehicle runs out of fuel or the fuel is too low, the hybrid system may not be able to start.

The gas tank will hold up to 10 gallons of gas and trying to add more causes the tank to overflow, even when the fuel light indicates the gas tank isn't full. Vehicle is advertised to hold 14. 5 gallons.