Software problems of the 2020 Toyota RAV4

New vehicle brought in for it's 5k maintenance, to the service department of the dealership it was purchased from. I pointed out several issues with the gas tank range, bsm, camera shutting off, and that I have to keep the stearing wheel turned to the right in order to go straight. 5k maintenance is performed, they noticed the car needed to be realigned. Driving home, no difference from when first brought in. Bring it in to the dealership next day, the day after, I'am notified that the car is ready for pick up, I ask were if they were able to find what caused the aglinment to go out a second time. There response is that there was no indication of what caused it. Inform them that 1. I'am concerned for my safety and 2. The long term damage this is causing. They inform me that they will look into the process, and have management involved. Next day, manager informs me that the aglinment machine was out of calibration, he had to stop a technician from working on the car, had the machine calibrated, and that he personally performed the alginment. I pick up the car and the steering wheel has to be turned to the left to go straight on the highway at 35-45mph, slowing down/stopping & acclerating. Bring it in next day, manger has 3 alginments performed to see if there are any variations, tells me everything is in spec. It is so perfect they didnt even have to take a wrench to it. Reassures me numerous times that it is safe and in spec, hands me a paper "proving" so. Drive home, steering wheel is still to the left. I look at the paper and it clearly lists 3 values that are marked as not within spec, and that it may cause wear, handling and safety issues. Car is towed to a different dealership. During there test drive the tech noticed the wheel was jerking to the left without warning. Was informed that the stearing wheel needed a software update & the algiment is out of spec.

Smart key malfunction-- 2020 Rav4, purchased may of 2020. First incident: occurred after vehicle sitting in a parking garage at an airport for 4 days. Came back and vehicle wouldn't start and lights on display panel were flickering. Door locks were malfunctioning, and upon jump starting everything was ok. Took to dealership and was told battery was bad, they replaced battery. Second incident: occurred after car parked for 11 hours. Vehicle wouldn't start and lights on display panel were flickering again. Door locks were malfunctioning again as well. . Have also seen that hundreds of other people are experiencing this same issue. . Based off of a google search and research, I am not the only one. Electrical issue or some software malfunction is causing the vehicle to drain its own battery at random time intervals.

This is a specific concern for the battery/electric system that appears to be very prevalent. . In the 3 months since buying my 2020 Toyota Rav4 limited hybrid (June 20, 2020)-I've had to have my car jumped twice due to a dead battery. At first, I thought there might be something I was not doing correctly. However, after reading the comments on several sites it appears that this is a very common issue. The car had been driven the day before each time and would not start the next morning. The service person who came out to jump it the second time said that he gets a lot of calls for these new cars. The second time it also lost my parking assist on the backup camera along with the last radio setting. Unfortunately- taking it to the dealer has not worked for most of the owners. The dealer can find nothing wrong or even locate the issue. . Read more...

Car battery died after owning the vehicle for 5 months, less than 3,000 miles. While driving, I would get a message that read, "battery charging. " dealership replaced battery and 1 week later, the new battery died. After doing a parasitic drain test, the problem was sourced to the data control module. The dealership uploaded new software and so far I've had no further issues.

2020 Toyota Rav4 hybrid has been experiencing a host of issues since purchased March 1, 2020. Top three are: 1) fuel tank / fuel sender issue (see attached from Toyota corporate), 2) remote connect issue (t-sb-0021-20, also attached), and most recently 3) Smart key system malfunction, pksb failure, brake assist failure, and a dead battery. These most recent failures are most troubling as the car was totally unresponsive. The vehicle was parked in a temperature controlled garage for 60 hours, untouched. There are no after-market installations, and nothing was accidentally left on; no high-drain accessories to blame. This is strictly an electrical / software / firmware issue, and Toyota has shown zero accountability in addressing the issue. . Read more...