general problems of the 2021 Toyota RAV4

Thread came off the rim of tire, the car only has 36,000 miles on it. Tire size p 225/65r17.

The contact owns a 2021 Toyota Rav4 equipped with firestone tires, tire line: destination le2, tire size: r17/225/65, dot number: 102h dot 8x2y-de8. The contact stated that while driving at various speeds the vehicle had experienced shaking and vibrations. The vehicle was taken to the local service center who discovered that all four tires were out of round and had experienced tread separation. The cause of the failures were not determined. The manufacturer and local dealer were not yet contacted. The failure mileage was 36,000.

The contact’s daughter owns a 2021 Toyota Rav4 equipped with firestone tires, tire line: destination le2, tire size: 225/65/r17, dot number: 8x2y6 de8. The contact stated that upon inspecting his daughter’s vehicle, he noticed that the tread all four tires was worn. The contact stated that he used a tire tread gauge identifier that confirmed that the front passenger’s and driver’s side tires had 6/32 tread, and the rear driver’s and passenger’s side tires had 7/32 tread remaining. The dealer was notified of the failure and confirmed that the normal tire replacement was at 40,000 miles, while the tire warranty was 60,000 miles. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was advised to contact firestone. The contact notified the manufacturer however, no assistance was provided. The failure mileage was approximately 18,800.

Feb. 26th, 2022 driving I-5 (tacoma)towards north with my wife on our way home at approximately 05:00pm (raining and windy) tire got puncture with some type of metal that cause our car swerved immediately slowdown and put my hazard light on at the same time did my best to take the closest exit as safety as possible till we made it to exit (s. 74th st. ) immediately evaluate my rear driver side tire (225/65r17 michelin primacy) and it was already flat and damage due to running flat towards our exit (safety location) called my insurance roadside assistant and the same time calling our friends if someone can give us a hand/help. Statefarm roadside assistance says 1hr to 1. 5hr… while waiting for raodside assistance and one of our friend I started looking for my “spare tire/tools” sadly we only have the “spare tire and a jack” it’s missing the the tire wrench so I called my salesman and ask what happen I bought a brand new car and it didn’t came with a “set of tools” I didn’t bother checking the trunk of our car since we bought it brand new I was confident bcoz I know my salesman since he’s been our salesman ever since. Contacted the Toyota dealership the following day but they just keep putting me on hold. Now I’ve been missing work since we don’t have a car. Reason why I called dealership is to ask if they have a warranty on my tire and that help us cut a lil of trouble/expenses if our tire is still under warranty. Tire has 12,000 miles that time. Feb 27th (Sunday) woke up early to get my tire fix but unfortunately costco tire service told me that they can do or repair my tire anymore. Tried contacting michelin but sadly still unlucky. Feb 28th I called out work to get my tire fix, while getting my tire fix I tried contacting Toyota rodland again to ask about my tire warranty but no one answers. Texted my salesman but he answered my text late evening told me he couldn’t anything about the tire, all he can do is to give me a set of tire wrench.