Hatchback/liftgate Hinge Problems of Toyota RAV4

1st: veh purchased Jan 2023 with new set of tires. Within 11k miles, about 9months: rear tires unable to be aligned properly due to no camber adjustment. Rear tires have excessive inner rear (belts showing) with 11k miles on tires. Took veh to dealership and was told I just need a set of tires and an alignment. When the tech was questioned if it was an accurate alignment, we were told it would be off a couple degrees because the oe rear control arms did not have any adjustment. This was repaired by an independent shop using aftermarket set of rear control arms, a proper alignment and 2 new rear tires ($1200)--because Toyota dealer would not own any accountability of an error nor do the proper requested repair since proper repair did not involve oe Toyota parts. This was repaired, case closed and tires have 20k miles on them with beautiful, even wear. 2nd: rear door hatch will not close electronically. 2 incidences of bent (left) hinge from forcing the tailgate closed and damaged rear taillamp from mis-alignment. Post hinges replaced: re-sets have been done, disabling door and re-enabling, and disconnected battery. Still will not close electronically. This had been occurring over a year and no one knows the fix. I will not be going back to my local stealership and the next one is 30 miles away.

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The contact owns a 2019 Toyota Rav4. The contact stated that the liftgate hinge had fractured into two pieces, causing the liftgate to fail to operate as designed. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under recall or warranty. The failure mileage was approximately 60,000.

Lift gate will not close properly. Hinges a top of gate are coming undone. Worried gate will open while driving. Had to manually close and hope it closed.

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The hinges on the lift gate are detaching causing my trunk not to close all the way.

What component or system failed or malfunctioned, and is it available for inspection upon request? the hinges are broken on the hatch how was your safety or the safety of others put at risk? my safety as well as others is put at risk because the hinge is broken. The hatch will not close therefor could fly off while driving has the problem been reproduced or confirmed by a dealer or independent service center? the issue was taken to a dealership but they found no problem, another appointment scheduled tuesday10/22 has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no this is not a rare issue. I have seen dozens upon dozens of articles on google, facebook and reddit of others dealing with the same exact issue. Examples: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2021 Toyota Rav4. The contact stated that the liftgate was making an abnormal rubbing sound while being closed manually or automatically. The vehicle was taken to an independent mechanic where it was discovered that fluid was leaking from the left liftgate bar which had caused the failure. The mechanic reached out to the parts department and was provided an estimate for the replacement parts. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 44,000.

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