Underbody Shield problems of the 2002 Toyota Sequoia

The contact owns a 2002 Toyota Sequoia. While the vehicle was being inspected, the contact was informed that the underbody frame was completely rusted. The dealer stated that the frame needed to be replaced. The manufacturer was notified. The approximate failure mileage was 153,000.

The contact owns a 2002 Toyota Sequoia. The contact stated that after being service under a manufacturer's recall for frame corrosion, the sway bar became fractured and a hole was found in the frame due to excessive corrosion. The vehicle was taken to the dealer where the technician verified the failure and advised the consumer Toyota denied the replacement frame. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 199,000. Updated 01/07/lj the consumer stated he had the vehicle inspected early on, and was informed no rust was present, and the vehicle was given an undercoat treatment to the frame as opposed to a replacement. Several months later, while on a trip, the consumer heard a significant noise and vibration while turning and going over bumps. Upon his return home, he took the vehicle t his mechanic, where he was informed the sway bar had detached from the frame. He informed the consumer there was significant rust in the frame creating a hole and the sway bar could not be re-attached. The consumer believed the undercoat treatment the vehicle was given was ineffective in inhibiting further rust. The consumer was informed the undercoat inhibitor applied to his vehicle was no longer used due to a short shelf life. Update 01/09/14.

Rusted frame, undercarriage on 2002 Toyota Sequoia. 100,000 mi. Toyota wants $2,500. 00 to replace for parts around frame not covered. This limited service campaign is a farce. Consumers who get inspected and/or drive vehicle are liable if there is an injury or incident. They should be forced to buy back vehicles that are rusted, not charge consumers for the repairs and/or replacement of rusted parts to replace frame. It would cost them less to buy back then to replace. Please consumers complain about this. Toyota is not being accountable for this problem on their Sequoia. This is not a free service,replacement. As many consumers will be required to pay something to replace. Currently they are not required to buy back, it is their own remedy and a good one,as once inspected and found to be rusted the consumer is responsible. Please help ntsb to stop Toyota from this unfair practice! for those consumers that have a rusted out vehicle, make them buy it back to keep the roads safe and the consumers. It is unjust and dangerous to allow this remedy to continue if it is not a totally free replacement includung the parts to repair and make safe. Should not cost any consumer to recify the problem, please please investigate this!! my vehicle is now worthless, and I am not or will not be the only one. Toyota is getting away with shirking their responsibilty to the consumer who purchased in good faith. Please have mercy on us!! this is not fair!!! and it is dangerous and should be unlawful for Toyota to conduct business like this. . This is not a free frame replacement to every one. They should be compelled to replace at no cost to consumers. Some but not all are free due to degrees of corrosion which clearly is dangerous and unsafe and if it cannot be remedied by the frame replacement, a buy back should be instituted for the above. Thank you.

My vehicle was recalled for frame rot. Toyota would not buy the vehicle back. Instead they spent $11,000. 00 +/- repairing the vehicle and giving it back to me. The recall was for all of the northeast and upper midwest. Sand and salt use on the roads causes the frames to rot and make the vehicle unsafe to drive. I want Toyota be forced to buy the vehicles back instead of repairing them. I know my local dealership has done over a dozen recalls.

The vehicle was inspected by the Toyota dealer in January 2013 per a recall for possible rust in the frame. Per the inspection, rust was not noted and the frame was treated with an undercoat rust inhibitor. Had rust been noted, the frame would have been replaced according to the dealer/recall. In September, 2013 a noise was noted in the front end area when turning and going over bumps. Upon inspection by a certified mechanic it was found that the sway bar had become separated from attachment to the frame due to rust. It was further noted that the sway bar could not be reattached due to a hole in the frame caused by rust. This was later confirmed by the Toyota mechanic on 11/15/13. Therefore, the vehicle is neither repairable nor safe to drive. Either Toyota's treatment for rust prevention was not effective or rust had already compromised the frame but was not noted during the inspection. Toyota is not honoring the original recall and is offering no solution in addressing the problem. Toyota claims it's responsibility for addressing the rust in the frame ended on 1/18/13. Yet, the problem still exists and we are left with a vehicle that is neither safe, drivable, or repairable due to a condition for which it had been recalled just a few months earlier.

Our 2002 Toyota Sequoia has a completely rusted out frame, rear differential and other parts such as brake lines etc. While driving on the highway the rear differential exploded and the car would not drive any further. I put the car in park, turned off the car and the car kept rolling despite being in park. I applied the emergency brake to stop the car. The rear differential housing was completely rusted through and leaking fluid. We then discovered that in addition the frame of the car was completely rusted through. The car is no longer safe to drive because of the rusted frame and under carriage. Our dealership has been wonderful and rented me a car and will replace the frame but Toyota is saying that I am responsible for the differential replacement.

Dealer reports that frame (crossmember) is rotted to the point of being unsafe to drive.

The rear frame has excessive corrosion along longitudinal structural members and the cross member above the spare tire.

Driving on NY thruway transmission went. Towed to nearest service station where new transmission was installed after which we were told that the chassis was extremely rusty. Two days later, the engine light came on - took car to sears to find out trans fluid leak and frame rotted and declined servicing vehicle. Followed up at Toyota dealer for leak and frame inspection. Technician found power steering line leaking power steering fluid and excessive frame perforation / corrosion. They would not work on it. Technician installed a new hook lock and cable assembly as hood would not lock.

My 2002 Sequoia has been maintained by the book yet the rust of the frame and the differential have left this vehicle as potentially dangerous to drive. I am told that the leak of transmission fluid is because the differential is almost rusted through. I know Toyota has had rust issues and my previous Toyota landcruiser had rust issues as well. Now that it has happened a second time I decided to investigate. Please update me.

I recently learned from my mechanic that the frame of my 2002 Toyota Sequoia has multiple rust holes and is so badly rotted that it will not pass the state safety inspection. Therefore, I had my local Toyota dealership schedule an inspection by representatives from Toyota. These representatives agreed that my Sequoia frame is badly rusted and full of rust holes, but are blaming the salt used in the northeast and not taking responsibility for the materials used to construct the vehicle. I was also told that it is unsafe to drive this vehicle on freeways or interstate highways that require higher speeds. In addition, I was told not to tow anything behind it, because the strength of the undercarriage was compromised and whatever I was towing could separate from the car. Needless to say this is a major concern regarding the safety factor and use of the car. My wife and I intentionally bought our Sequoia for towing purposes and long trips with family. They took pictures, measurements of holes, and other info and told me that they would file a report and get back to me within two weeks. After reading many statements from other Toyota Sequoia owners, I am not confident that Toyota will resolve this major issue with the Toyota Sequoia, and will continue to refuse to resolve this serious situation to protect the consumer. Therefore, I want my complaint to be added to the NHTSA database and the NHTSA to take action on this serious "frame rot" safety issue with Sequoias.

While getting a routine oil change at Toyota of wallingford inct I was shown frame rot near the rear strut and other declining areas of rust/ rot. It is on record and a call was made to Toyota which nothing was done as far as recalls go. The tundra which has the same frame has been recalled.

According to the Toyota tundra recall for excessive rust and corrosion from using high salt usage for snow. Nhtsa campaign id number: 09v444000 I have 2 issues. 1st I live in washington state which uses high salt on all roads for excessive months during the year and should be included in this recall. 2nd they aren't recalling any Toyota Sequoias which are the exact same frame and crossmember as the tundra and should be included in this recall as well. To do one and not the other makes completely no sense since they are the same minus the shell.

I have a 2002 Toyota Sequoia. The frame, undercarriage and hitch are all rusted. The undercoating peels right off at the carwash. I asked my Toyota dealer about it when it was in for a oil change and he said nothing to worry about. Every year it is getting worse and my husband said it is something to worry about. Is Toyota going to stand behind there products? I am worry this year about it passing inspection.