Chest Clip, Buckle, Harness Related Problems of the 2023 Toyota Sequoia

Chest Clip, Buckle, Harness problem

I purchased my daughter's nava in 2022 because of the extended rear-facing, the ability to fly with it, and its overall composition. My husband and I were driving today and we noticed my daughter kept getting out of her seat. Once we got home, on further investigation, we determined the issue to be a faulty, self-ratcheting system. My daughter is three years old in 24 pounds. There should be no reason the straps are becoming loose. Thank god we weren't in an accident on the freeway. I sent an email along with a video to the warranty department and I'm waiting to hear back. I am extremely frustrated as this car seat cost over $550 to purchase brand new with a two-year warranty. After doing further investigation, this seems to be an ongoing problem with the nuna rava. This is unacceptable and their faulty product has put my child's safety and life at risk.