Adaptive Equipment problems of the 2000 Toyota Sienna

The contact owns a 2000 Toyota Sienna. The vehicle is equipped with a thule hitching post pro 935x2. The contact received a recall notification and attempted to call the 1-800 number on several occasions. She has been unsuccessful because the telephone number provided in the notice is disconnected. The purchase date and part, serial, and recall numbers were unknown. There had been no failure to date. The current mileage was 90,000.