Table 1 shows one common unknown or other related problems of the 2004 Toyota Sienna.
| Problem Category | Number of Problems |
|---|---|
| Unknown Or Other problems |
The passenger power sliding door began making a terrible noise. When we looked into the matter, we saw that the mechanism that controls this is a cable that is exposed to the elements. The cable had rusted and snapped. This is obviously a very poor design and should be recalled.
The passenger side power sliding door became stuck in the open position and would not close. The manual override does not work; it simply would not close. Using a great deal of force, we finally got it closed after arriving home, but now we cannot open it.
Both of the sliding doors on my 2004 Toyota Sienna have stopped working. First, the cable snapped on the passenger side, then the driver side got locked in an open position. After much struggle, each time we were able to close the broken door in order to safely drive to the dealership to get it fixed. Both times, we were told we needed to replace the door for $2000. The dealer told us that they are seeing alot of people with the same issues. Seems like Toyota should be providing a manual solution or a recall if it's really as widespread as the dealer indicated - essentially, the van is unsafe to drive with doors stuck in an open position.
The motor in the power sliding door burnt out. The pulley cable got caught and overheated the motor. Now the door is stuck in the open position the pulley cable is taught and it will not close.
Both sliding doors worked only intermittently. Then driver's side door got stuck open and we had to drive with the alarm blaring. Could not get the door open or shut. Approx 3 days later, the passenger sliding door got stuck shut and when I tried to open it I heard a loud sound. The cable snapped and the door is stuck shut. Our kids had to get in and out of the van by going in the front door and climbing around to the back. If there is a reason to need to get out of the van quickly they will not be able to do so. This is an ongoing issue w/ Siennas and is a big problem that needs to be addressed.
Automatic sliding door left and right are not operational. Only works manually.
Passenger side automatic sliding door requires manual force to assist electric motor during opening and closing. Door appears out of vertical alignment and impacts car frame during opening procedure. Exposed metal occurs where door has rubbed paint off of frame.
At approximately the same time, days apart, both sliding doors stopped working. The left door would beep continuously indicating that it was ajar. With some grease and help from a mechanic, this problem resolved but has happened twice since. Two days later, the sliding door on the right made a horrible scratching sound when closing. When the door was opened a second time, the cable snapped. From what I understand, it is quite costly to repair this. I love my Toyota, but I am not willing to spend upwards of $1500 to fix a problem that evidently is an issue with other owners of Siennas. I am hoping that Toyota would consider a recall as there is an obvious flaw in the door mechanism causing the cable to break.
The driver's side door check strap is failing. My understanding is that it has to do with the failure of welds where the strap connects to the door. There have been other complaints I have seen on line of similar failures. Some as early as 35,000 miles into the van's life. The repair for this defect is expensive and requires the re-welding of the strap to the internal portion of the door.
Power sliding door locks and wont open. Its a simple power door lock, when malfunction, no one can open the door, and its serious risk hazard. Toyota dealer charges $700 to repair a door because they say the warranty over after 30k miles.
Power slidding door cable broke due to the fact it is exposed to the elements of the rain and snow and ice causing the cable to rust and break door will not open this is a safty issue Toyota needs to address this issue if there was an accident the could be deadly for my family if they can't get out!!!!!!.
Total failure of rear liftgate struts (manual liftgate). Cannot support weight of liftgate; liftgate drops immediately when released. Similar to problem in recall 08v244000 for Sienna power rear liftgate struts.
The passenger side sliding door has a middle hinge that now sags and prevents the door from closing or opening properly. Often, the passenger side is the safest side to exit the van, and without this door opening or closing properly, the more dangerous driver's side door must be used.
Passenger side automatic sliding door failed to open when using remote as well as when it was manually attempted to open. Good thing we have one manual sliding door. . . Though this door is automatically locked when gas tank door is open.
My 2004 Toyota Sienna xle driver door weld is broken. The passenger door window only opens half way and sometimes the door does not open all the way because of the broken weld. At first it was only a popping sound coming from the weld and then the piece broke. Now the door gets jammed occasionally.
2004 Toyota Sienna. Left side, driver side power sliding door will not close-motor failure.
Toyota Sienna 2004 le - rear door struts (manual) failed causing the door to drop (free fall). Very lucky that my kids were not around at that time.
The incident occurred while I was driving from ohio to florida, on spring break. I was the sole adult in the vehicle with my two daughters, who were riding in the middle seats. We had traveled all day and had stopped in lake city, FL to fill up with gas. When we got back on the highway (I-75), my daughter told me she was hot. It was just after 8 pm and the sun had set. Not wanting to turn on the air conditioner, I told her I would open the rear vent windows to move air through the car. I pushed the button to open the rear vent windows, and the window on the passenger side flew off the van. I heard the noise, and my daughter yelled that the window was gone. I looked in my rear view mirror to see the window sailing through the air in the draft of the van. Then it crashed and shattered all over the highway. We were very lucky that no one was traveling directly behind us. I slowed down and waited for any cars traveling behind me to pass and to see if anyone was going to pull over. No one stopped, and there was no reason for me to go back for the shattered window. I would like to note that I was not traveling at an excessive speed. Thankfully my van was the only car involved and no one got hurt. One expectation that I have when I buy a car is that the windows won’t fly off when I open them during normal operation, no matter how old the car is. My car has never been in an accident, and further more it had just been in the dealership for the 90k maintenance and body check.
What I asked Toyota to do is repair my driver side door due to a known defect. Late model Toyota Sienna minivans have manufacturing defects that Toyota is not willing to address. Toyota Siennas are prone to door popping when opening and closing due to broken door welds. I am told after the fact there was a Toyota technical service bulletin that was issued to the Toyota dealership that was not brought to my attention. This bulletin extended out the repair of this defect by five years to 2009. When the problem surfaced on my Sienna in February, 2011, I was told the Toyota district management would not fix this defect because it was past the extended warranty period of 2009. Toyota management refuses to correct this known defect. My escalation has been documented in Toyota reference number 1103311750 to the Toyota.
On the automatic sliding door on the passenger side, there are two cables that assist with the motor mechanism. One of the cables is exposed to the outside and got corroded. This cable snapped and prevented the door from opening. The internal cable then slid off its track and fell between the sliding door and the body of the vehicle, further jamming the door and scratching the paint. The biggest concern is that in the event of an accident, this faulty mechanism can prevent the occupants from escaping the vehicle if there is a dangerous situation. The sliding door cable design and the backup mechanism is flawed and dangerous.
2004 Toyota Sienna: automatic sliding door fails to open or only opens intermittently. In 2008 I spent over $1000 to have this exact problem fixed and it is happening again. The passenger slidinging door will not open, whether in the automatic mode or if changed to manual. This not only shouldn't happen, but is a safety hazard. If I were in an accident and my kids were in the car - they would not be able to get out of the car. Toyota has not taken responsibility for this problem. There are over 500 posts on edmunds. Com about the exact same problem! it is about time to do something about this!!!!.
We have a 2004 Toyota Sienna, which we bought new. Very often we've had both rear sliding doors frozen shut when it gets cold. If we attempt to open one of the doors, the motor opens it a fraction of an inch and then won't close again completely so that we have to drive with the door not entirely closed. I don't feel that I can have my child in the back safely with this situation, not to mention the inconvenience of having to climb over seats to get in and out. I will not take it on the highway with any passengers for fear the door will suddently open on the highway without warning. This appears to be a problem with many 2004 Sienna vans and it should be a safety recall.
I have a Toyota Sienna 2004 le model. 2 weeks back my back door (hatch back) started closing down without any resistance. The back door struts have stopped working. The back door pretty much fell on my childs back. I called Toyota but they wouldn't do anything about it. My Toyota reference number is 1103101789.
Toyota Sienna xle automatic sliding door jampep, and caused the door can't be closed when I had a car full of children and dogs, how can I drive home without the door close, this is a big safety issue for myself and my children.
Dashboard has sustained multiple significant cracks. Not involved in any accident, nor was dashboard cut in any way. Dash material is still soft. Many similar complaints noted online. Very concerned about function of airbags should accident occur. Toyota has been unresponsive to complaints.
In 2008, we had work done on the liftgate of our Sienna to repair the liftgate struts and mounting brackets. The liftgate was not lifting entirely or it would lift and then unexpectedly begin to lower again. This repair was done under a recall from Toyota at a Toyota dealership. At christmas time this year, I was picking up my sister-in-law in the busy arrivals line at o'hare. I opened the back liftgate from inside so she could quickly put her suitcase in the back. As she put in her suitcase, the door began to shut on her. Fortunately, she was not hurt. Since then, the liftgate has not been opening fully. It opens just to the eye level of my husband and myself, so we risk bumping into it with our eyes each time we put something in the back of the van. We have to exert quite a bit of force on it to get it to lift all the way up. I called Toyota customer service in California just after the new year to see if they would repair this problem again, but they said no--the repair was beyond its warranty. I explained that this was a significant safety issue, an accident waiting to happen, but they were unmoved. The repair will cost close to $500. Because this is a safety issue, and not just one of convenience, my husband and I feel we will have to pay to have the repair done. However, since this issue was one that warranted a recall before, we thought you would like to know about it, especially since Toyota has been made aware of it and has elected not to address it voluntarily.
Power sliding door failure 2004 Sienna the power sliding door on my 2004 Sienna has failed 3 times. The first 2 were covered under warranty, but the 3rd time is not. This is a very costly repair as the whole door needs to be taken apart and is estimated @ $1,400. It is also a safety issue as children cannot get out by themselves if they need to in a crash. I have contacted Toyota corporate to no avail. My case # is 110-1210025. Nothing in a vehicle should need to be repaired three times!! there are 1000s of complaints and once again Toyota will not do something until someone dies in a crash as a result of this!.
My 2004 Sienna has leak in water pump with 66k mile.
My 2004 Toyota Sienna has a defective driver's side door (the check strap inside the door broke off the wield); this causes the door to make loud popping and cracking noises when opened or shut, the door can freeze in certain positions and/or quickly open at end of sequence. Toyota knew of hundreds of such complaints, but did not do a recall. Instead they allegedly extended the warranty to 50,000 miles. I never received any information from Toyota regarding the potential problem and it doesn't appear that Toyota sent any owners such info. Regardless, the problem didn't surface in my vehicle until about 55,000 miles and or after 5 years from purchase. Toyota shops claim they have to replace the entire door at a cost of $2,500, and Toyota will not cover the repair/replacement. Given the countless complaints from Toyota Sienna owners regarding the exact same problem, it is clear that this is a manufacturer's defect. I did nothing that would have caused the damage to the wield, and there was nothing I could have or should have done to prevent the wield from breaking.
Accelerator pedal pushed to the floor to rapidly pass a truck. When accelerator was released, it did not return to idle position but stayed at floor. Floor mat did not interfere with movement of accelerator. Required several kicks with foot to release accelerator pedal. Dealership claims incident might have been caused by dirt in throttle body.
Driver side sliding rear door on 2004 Sienna (Toyota) cable snapped?.
I own a 2004 Toyota Sienna and for the past 2 months I have been having problems with the steering. I took my car to the mechanic and was told they could not find anything wrong with it. Within the past week I feel the steering is getting much worse. I feels as if I have 4 flat tires. The car will be very hard to turn and wheel needs to be turned back into position when done turning. I am afraid this will cause an accident. Please investigate this and see if there are any other complaints for this problem.
Side door stop functioning.
We had used the automatic overhead button to open the rear driver's sliding door. After our children got in the car, we tried to use the button again to close the door, however the door stopped midway because the cable came off it's track. We were not able to close the door while the cable was off the track, so we had to cut the cable and remove it in order to shut the door. We can only use the door manually now, however, it is extremely difficult to open and close, especially on the slightest incline. This is a safety issue for whoever is sitting in the rear seats, typically my children, for if there is an accident, it would be extremely difficult for them to get out. Apparently this has been an ongoing problem for years with the Toyota Sienna's and Toyota will not fix the problem.
1. Since last year, the left side of sliding door will close by itself. 2. The right side of sliding door will not able to close unless pull from outside.
Cable on power rear sliding door of 2004 Toyota Sienna snapped rendering door useless.
Cracks along the entire dashboard and airbag areas of the front dash. Concern about proper airbag deployment or failure and lack of stuctural integrity of the dash along with steering control during a vehicle crash. Dash failure and debris from dash may affect the steering control if dash debris is lodged against steering area. Noticed dash cracks at about 60k miles and the cracks continue to grow with each use of vehicle. Currently vehicle has 79k miles. Dealer/manufacturer did not want to fix or replace the dash citing out of warranty issue. However, this issue is on all 04 and up Toyota Sienna's and possibly more vehicles with this type of dashboard material.
While I was trying to open my 2004 Toyota Sienna passenger powered sliding door the cord ripped. It is too costly for us to repair this item and I can not use the door with children as it is to hard to open for a minor.
My 2004 Toyota Sienna Mini van power sliding door made a horrific 'snapping' sound when the cable that activates the door snapped. The snapping cable did not hurt anyone, but could have if someone was standing behind the door near the rear quarter panel window. The door is no longer functional and will cost $1500-$3000 to repair.
In January of 2010 the cable for the spare tire carrier froze up and would not operate. As a result, I purchased and replaced the spare tire carrier in January of 2010. I received the recall for the spare tire carrier (NHTSA 10v160000) notice from Toyota in August of 2010. I submitted my part receipt and information for reimbursement, but was denied.
Both rear sliding doors refuse to open, intermittently and randomly. This issue happens when weather is somewhat cold and wet for the manual sliding door. For the "automatic" door, it happens continuously. We've had the motor replaced in the automatic door and it fixed the problem for 2 years. . . But now it has happened again. Kids have had to get into and out of the car via the back hatch. Major safety concern.
The sliding doors will not open when outside temperature is below freezing. If you need to enter and exit the vehicle you must crawl through the front seat. The automatic door will sometimes open without being manually activated. The air in the rear will automatically come on and shut off after a few seconds without being manually activated.
The cable on the automatic sliding door frayed and broke, preventing the door from securely closing. For that day, the door would slide open or shut depending on how I drove and the angle of the terrain. Then later in the day, the door would not close at all. I was able to slide it shut about halfway and then it would get stuck. I figured out that the broken cable was getting tangled in the door, preventing it from closing so I had to cut the cable to close the door. A loose door like this is dangerous because it is heavy and would sometimes slide back on the kids. This door is a very heavy door and can easily hurt someone. The cost to repair is prohibitive so we have had to switch the door to be used manually, but sometimes it still does not lock in place in the open position.
2004 Toyota Sienna. The passenger side automatic sliding door will not open automatically or from within. Children sitting in the back that could not open from the inside and had to crawl out over car seats to the other doors. Myself included when I shut the door to clean the interior. The passenger side seat belt (second row cabin chair) won't retract and was checked and found that the seat belt was not twisted to cause the malfunction, but with the device itself.
The left side automatic sliding door was stuck in an open position. Our car was packed with our 5 kids. They door could not be closed automatically or manually. What occured was the plastic coating on the cable had cracked and bunched up and stuck in the pulley of the door system. In order to move, we had to cut the steel cable (which wasn't easy). Which allowed us to close the door manually. The door can not be fixed by simply putting another cable in. It requires the entire motor assembly to be changed. Which cost between $1500-2000.
The dashboard is cracking and splitting and may affect the deployment of the airbags.
Tire pressure monitoring system is not working and Toyota has made up various excuses as to why the light does not go off during a flat or "blow out" or that it is working properly. Recently I was extremely nervous during driving and found after pulling off and stopping at a Honda dealership that I had an undriveable tire. Honda was not sure why the light did not go on but said it was unsafe to drive and would not hold air so I could not get to Toyota. Beside the 9 tires I have replaced the latest tire cost me a rim also. I am assuming that this was due to the flat that I did not know that I had. Something needs to be done about the run flats and especially the tire pressure monitoring system before someone is killed or severely injured. Please do something about this very serious problem.
Toyota Sienna 2004 rear hatch fell on me. . . Shocks just didn't work and now will fall without proper support.
We own a Toyota Sienna xle 2004. Back in November 2008, the driver sliding door cable snapped, making the door jam and unusable in "power" mode. Cable dangling out of its socket, we drove to our dealership to have it serviced. The repair came to over $1800!!! after researching this issue on the internet, I'm finding that many people are experiencing the same problem!! I'm thinking that it doesn't necessarily have to do with mileage but perhaps more with age of vehicle 4-5ish years old. The cable, which drives the sliding door, is completely exposed to elements. (you'll find it within the groove located under the rear side windows) this cable is made of some kind of metal (steel? who knows. ) then coated with a black plastic/acrylic/rubber casing (such as an electrical wire). With time, the casing begins to dry and be brittle, causing it to crack and fall off the wire, leaving the wires completely vulnerable to getting wet, rust, freeze, etc, also rubbing extensively unprotected against the gears. Within a few months or even weeks, the metal cable wires snap thus getting caught in the mechanism. One thing leads to another and the whole cable snaps, making the door jam altogether. Per my own experience at the dealership, and subsequently reading and researching many blog sites, the only way to fix this issue is as follows: remove the entire door, remove and change the entire mechanism. Extremely costly, there's just no way around this. Asked if there was a way to simply change the cable, I was informed that the cable is part of the motor and that it is not a part that can be purchased or repaired separately. Now, we are faced with the problem of the second side which has snapped just a few day ago (only 3 months after the last one). We don't feel we should have to pay another 1800$ to have this fixed. We feel there are enough complaints about this that Toyota should issue a fix.
My Toyota Sienna xle sliding door broke. It stop working all of a sudden, bring it back to dealer but it will cost me about 1800 dollars to fix it.
Spare tire fell from under vehicle, causing blowout on r/r tire. Metal threaded rope had sheared off. Unable to locate spare after incident. When buying replacement part at dealer, stated this happens all the time. Posibility of injury or death very high in similar incidents.
Both sliding doors on the minivan began rubbing against the body about 4 months ago. The problem continues to get worsen. On the driver side, the door has rubbed down to the metal at three points on the body where the back of the door closes into to the door housing. Additionally, the door is sagging enough on the hinges that the paint is being rubbed off along the track of the door as well. The passenger side door has also begun to sag on it's hinges and has rubbed the paint off the body in one spot. The issue is clearly related to the door sagging on it's hinges - whether the issues is design flaw, or parts that can not handle the weight I do not know. The dealer said that they would replace the hinges and fight for 100% coverage from Toyota (the care has 51000 miles and am past warranty).
The contact owns a 2004 Toyota Sienna. The dashboard on the vehicle is cracked. The cracks originated from the air vents near both front doors to the windshield. The dealer was unable to determine the cause of the cracks, but they were willing to pay for half of the charges. The contact believes that the cracks were due to a manufacturer defect based on the amount of complaints that were found in other Sienna's. The failure mileage was 32,000 and current mileage was 42,000. Updated 10/16/08. Updated 10/17/08.
2004 Toyota Sienna heated seats. Drivers sided heated seat failed right after expiration of our warranty Toyota quoted 800 for repair without any offer of assistance. Passenger side heated seat quit working approxiamately a year later.
I own a 2004 Toyota Sienna with sliding door problems. The cable has frayed so badly on the driver side the door is inoperable and has been so for several years. The cable on the passenger side door is also frayed and I fear will become inoperable soon. Car was out of warranty and Toyota wants $1400 to fix the door.
1) driving on highway at 65 mph and took a rock that punctured my ac condenser on my 2004 Toyota Sienna resulting in ac failure. 2) took to dealer and told it was not covered under my warranty. They would happily fix it for $862. 3) dealer told me I should have had a front bra or screen covering my grill because the condenser was exposed. I told them if they made me aware of this design problem when I bought the vehicle I would have. Replacement condenser for $495, labor will cost over $350. Not something you would expect for a fairly new car under warranty.
I am original owner of 2004 Toyota Sienna xle limitted and been always garaged started developing cracks on dashboard on the driver's side by the ac vent and above steering wheel. I am concerned about this cracks as potentially preventing airbags from deploying properly or may be deploying prematurely. *this is safety problem! dashboard cracks was noticed at 60,000 mileage and the manufacturer was made aware of the failure and a complaint was filed. Thousands owners of Toyota Sienna 2004 have same problem with cracks on dashboard with spreading all over to passenger side in airbag area- “manufacturer told me that I am only one have this and van is out of warranty”. . Read more...
The electric door (passenger side) intermittantly worked for years, sometimes it worked, sometimes it did not. Finally it quit working. The rear fan goes on and off at will. There is an electrical short. My rear tail light on driver's side is always out, even after replacing it multiple times. The trunk door lost all its hydraulic lift and actually hit me in the head. It has no hydraulics left now and is very hard to lift. The lighted buttons by the front windshield where you operate the garage door, electric door - burnt out at probably 37,000 miles and were ridiculous to replace. The door locks are all screwed up. Hard to unlock the driver's door manually with a key, have to unlock from passenger side. The door clicker does not work. Batteries have been replaced multiple times and the clicker quit working shortly after, again an electrical short of some sort??? so no clicker, no electric door, no trunk lift, no dome lighting, no tail light, not to mention all the recalls that van had (extra tire, seatbelts, door issues). I had to replace my radiator?? cause it was leaking. Van currently has 126,000 miles on it. It is by far the worst quality vehicle I have ever owned. I have owned an 80s Toyota corolla which was fine, Saturn, Acura integra, Ford explorer, also mazdas, 2001 Chrysler 300m (horrible also), there is no doubt that after reading all the posts on the edmunds site about this 2004 Sienna van, it should be recalled for electric door problems and all door problems,.
I have a 2004 Toyota Sienna all wheel drive vehicle. In June of 2005 my tires had to be replaced. I had approx. 20,000 miles on the car. The tires were run flats. It would have cost me over $1,100. 00. Then I go ahead and buy regular tires and find out that there is no where to mount a spare tire on the car. So now I am driving around with no spare tire in my car. Toyota claims this is an isolated incident but now I am finding out that is not true.
Passenger sliding power door stopped working. I manually tried to open the door and it fell off the rear hinge point. I am a mechanical engineer specializing in product testing. I worked in the automotive component industry for 11 years. I can say that this door system is way under engineered. Toyota should be forced to fix this. People ae reporting this all over the internet. I called Toyota when just the auto open/close system was broken. They told me I'm on my own. That system fails in two ways. 1. ) if the auto open/close system fails it should break way from the hinging system so the door will just function manually. Instead it jams the door in the position it broke in. That is a safety issue. 2. ) the hinge system is way under engineered for load. I am a 180lb 46 yr old engineer who is soft around the middle. I'm not very strong. I took the door off the hinge! that should not able to happen with such a low force rate. I see this as a safety issue as well. Toyota engineers should be ashamed of them selves. That van cost over 40k brand new. It's only 6 years old and has been well cared for. T's a family/child carrier. It should be designed like a tank in my opinion.
Item 1-- this is an awd model with run flats and no space for a spare tire. The low pressure warning for the tires is revolution based, and therefore doesn't activate due to the stiff wall run flat tires. I have had numerous occasions where the tires were very low with no warning, and two occasions where the tires had zero air and were ruined with no warning, and the first indication was a roar and sudden very bumpy ride. These 2 events happened at city speeds, but I fear this event at interstate speeds. The later models were equipped with pressure sensing devices (not revolution sensing). The vehicle has only 38k miles, perfect condition, and I just renewed my extended warranty for 6 more years, so would like a recall retrofit to pressure sensing for safety and peace of mind. I had thought Toyota would develop a fix, but to no avail. I have this documented on Toyota service invoices and the factory rep has reported there is nothing Toyota can do. Item 2--- when pulling out from behind a vehicle to pass and flooring the accelerator, there is a full second of hesitation before the down shifting/acceleration begins. This has caused two near misses. This is documented with Toyota, but all I've been told is that it is caused by "drive-by-wire" (?), which I assume is an electrical signal as opposed to a mechanical throttle cable, but again, Toyota says there is nothing they can do.
I bought a 2004 Toyota Sienna ce in ottawa, ontario, canada, from a dealer, new, off the lot in August 2004. By the first winter, both back sliding doors would freeze shut, especially the passenger side, and would not open until the vehicle got really hot inside. The dealer had no solution, offered no solution. In addition, by the second year we had three radiators installed, and had both front doors repaired for rusting under a general recall. Also, the rear fan has been going on and off, even with the switch in the "off" position. We have taken this issue to the dealer many times, but they do not have an answer, nor a strategy to figure out why it does this. Finally, this vehicle has rattled inside from day one and is unpleasant to drive. I find the Toyota dealers not interested in you once you buy the car, but after three years to the day the called me wanting to know if I'd buy a new one. I will not buy another Toyota.
Rear power lift gate on 2004 xle ltd Sienna upon opening does not stay open and comes down on person standing under lift gate. Waiting for Toyota to order parts for fix . Could be very dangorus if a child is standing under the gate as it does not stop and could crush someone.
See complaint number 10120930 and 10112448. I do have had this problem on my 2004 Sienna le awd. . My problem is identically to complaint number 10120930. I have contacted my Toyota dealership and they gave me this "OH you have to rotate your tires and tires wear more on minivans" crap. My tires should not be wearing at 6-12,000 miles. They replace both front ends and now they are wearing out again. I sincerely hope that you take this matter seriously and have Toyota look at the suspension and drive train issues and do a recall.
When the window of the rear passenger door was rolled down, the door would not latch. This would not allow the door to latch. The door slammed shut when a passenger gets in and out of vehicle. Toyota stated this was a new safety feature.