Hatchback/liftgate Support Device problems of the 2008 Toyota Sienna

Both my power sliding doors have failed within the past week, and I cannot afford to fix them. They do not open at all because the cables are snagged, and this is a safety issue. In the event of an accident, passengers will not be able to exit the vehicle safely and quickly through the liftgate or front doors. Toyota needs to recall these vehicles and fix them and not leave safety to chance.

The contact owns a 2008 Toyota Sienna. The contact stated that the rear liftgate latch was found to be melted. The contact was unsure of how the latch became melted. The vehicle was not inspected by a dealer or an independent mechanic. The manufacturer was contacted and advised her that the entire door handle assembly needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 60,000. The current mileages were approximately 65,000.