Body problems of the 2009 Toyota Sienna - part 1

The driver's side sliding door was stuck and I was struggling with it. Suddenly, the quarter panel window shattered (the window between the door and the back of the car) and the door came halfway off the track. It's important to note that this was not the window of the door I was struggling with and nothing visible hit the window. Luckily, my baby was not yet in his seat which is right next to the window. It is normal for people to struggle with a stuck door. If a non-visibly connected window suddenly shatters it is a significant safety risk.

The rear passenger side sliding door cable and motor assembly on the Toyota Sienna failed, causing the door to become completely inoperative (cannot open nor close) and the broken cable nearly cut my wife as it broke under tension and came flying out toward her as she was trying to close the door normally. The cable and motor had been replaced in 2015. The cable and motor on the rear driver side sliding door was also replaced in 2013 and 2017. The problem was confirmed by woburn Toyota (dealer) and reported to the manufacturer. The manufacturer has confirmed the failure and safety defect, but refuses to provide repairs. No warnings were provided, no recall was issued, and customers were not notified of internal safety bulletin pol12-02 issued by Toyota.

The cables for the rear power sliding doors snapped on my car causing the door to be jammed shut. When the second one broke approximately two weeks later it's snap back whipping nearly hitting my three-year-old son.

The rear passenger door recently began to open on its own randomly when driving, something may be wrong with the latch, it is not hooking/engaging to the car frame. My wife made a left turn yesterday and the passenger rear door slid open, luckily my 7 year old son was buckled in. Also, the cables to the driver side rear sliding doors popped off about a year ago, believe it was due to rust/corrosion. . .

The driver side slide door after I opened it , the cable that controls the open and shut broke. The van was not running or moving I had just opened the door then heard it snap.

Electrical driver side door cable got snapped. Looks like other Toyota Sienna owner face same issue. Company knows the issue and enhancement warranty 10 years from the date-of-first-use or 150,000 miles (whichever occurs first). Currently my car is 10 years and 5 months and less than 95000 miles. They decline. If parts are faulty than company should able to repair regardless of year or mileages.

Passenger sliding door won't close with both power motor and manually. It's stuck open. I called Toyota corporate offices to get assistance and they stated that the warranty enhancement just expired 1 month ago. Do not know how to get the van door unstuck. It just happened today, or I would've called 1 month ago. Very frustrated, cannot drive vehicle. It happened in my driveway, vehicle was stationary.

2009 Toyota Sienna with power sliding doors. I believe the cause of this issue may be a poorly designed roller hinge for the sliding doors. If the roller hinge fails and binds, it will cause the power sliding door motor and/or cable to fail. Passenger side power sliding door became stuck, partially open, with my handicapped son inside while I was parked outside his school for drop off. I observed that the power door cable was broken. When I attempted to push the door open to get my son out, the roller hinge failed, coming partway out of its track, and the rear side window shattered, covering the third seat with broken glass. A small amount of glass landed on my son. I was forced to carry him (13 years old, approximately 75 lbs. ) out from the driver side sliding door. The door would not open or close so I was forced to have it towed to the dealership for repair. This is the second time this has happened! in 2015 an almost identical scenario took place in my driveway, in this earlier instance with the driver side slider door failing and shattering the driver side rear side window. Fortunately, no one was in the vehicle in that case, either. In the first instance insurance covered the damage, with a $300 deductible. A few months after that we paid $1100 to have the passenger side power door motor and cable replaced after the cable broke. This recent failure is estimated to cost between $2000 and $3000. As yet, insurance is refusing to pay for anything except the broken window.

During cold weather the lift gate will engage the power close feature automatically before user requests it. Normally the power close is initiated by the user pulling the lift gate down. This is a safety issue as it takes a good amount of force to stop the power close feature. Once you have stopped it, the door will raise, and than it will just begin the power close again. Sometimes the door will immediately begin to close once it has been raised, other times it will wait for a short period of time before doing so. Once it starts closing you have to move very quickly to avoid being trapped by the door. This occurs when the vehicle is stopped. It makes no difference if the vehicle is running or not, nor if the vehicle is parked on a slope or flat surface.

The passenger side door cable broke & auto slide door no linger works. Stationary.

The electrically-powered sliding rear door on the passenger side failed in the closed position because the cable designed to do this task had rusted through and snapped. This is a known issue, but Toyota has refused to cover it. The door cannot be moved because the cable has wound itself up inside the door. This can trap the occupants inside the rear of the vehicle in an emergency. This makes the Sienna unsafe.

Power sliding door malfunction disabling the use of a sliding door. The cable that moves the sliding door broke making the door inoperable. A clear safety hazard by eliminating a point of access or regress.

Drivers side sliding door cable snapped. This is a safety hazzard. It happened while my daughter was standing waiting for the door to open and the cable just snapped right in front of her face. We were in our driveway and the van was stationary. That cable came shooting out from the chase it sits in super fast. I can't believe this cable is actually outside the car!.

Body- at 112,000 miles, driver's side sliding door wire snapped from normal use. Inferior material and or design alleged. Fuel item charcoal canister, oil control valve, and oxygen sensor failure at 116,000 miles.

Sliding passenger door cable broke. Could not close door and then later. Could not open door. Vehicle was stationary. Dealer states $1000-$2000 to repair.

The driver's​ side sliding door cable just snapped, and now cannot be used. Not for kids to get out.

Cable snapping on automatic sliding door in the van. The cables that operate the automatic function of the sliding doors snapped on both doors within 9 months of each other as the door was being closed. This caused the door to be stuck shut (because of the way the cable coiled when it snapped). Once we got home we were able to get the door open but now it the closes very hard or is very hard to open when on inclines.

The cable in the rear passenger sliding door for the minivan became frayed/rusted and snapped, causing a long metal cable to be hanging off the driver side of the vehicle (possibly could have hit other cars) and the door no longer works. The car was stationary (closing door) when this happened. The door was hard to open/close before this happened, and then the cable just broke one day. Toyota has a "warranty enhancement" for this issue for models through 2007, but are saying they will not cover it for the exact same issue in a 2009 Sienna, despite evidence I'm finding online that many of the 2008s and beyond are having the issue.

Power cable assembly for power sliding door behind the driver snapped while opening the door using the key fob. Door is still operable in manual mode. However, Toyota issued a customer support program (zts) for power sliding door cable assembly for model years 2004-2007. The unfortunate thing is that the same part on my 2009 Toyota Sienna is the same part that is covered for the 2004-2007 model years. There have been no changes to the part or part number for the 2008, 2009 or 2010 models but yet they are not covered. These years should be covered as there is zero difference between them and the 2004-2007 models. My part number is 69641-08030 and was covered if I had a 2004-2007 Sienna, but not for anything newer. Ridiculous. Attaching the customer support program (zts) for your review. Thankfully we were not moving or that the cable snapped and hit someone standing next to the vehicle.

Passenger side power door cable system broke. This is a known issue for Toyota but for some reason they are not covering the repair for 2009 model years. Please see attachment which documents this would be covered for other years. . . . Even though no change in design occurred.

Both sliding door cables have broken under normal use and were previously replaced by Toyota. The genuine Toyota replacement cable on the driver side has broken a second time, including damaging the motor assembly. The door does not open or close properly and temporarily trapped my daughter inside who did not know how to open the door besides using the door open buttons and handle. One daughter was standing outside the vehicle when the cable snapped and it nearly cut her neck (it came about 2 inches from her neck when it snapped out of the track). This is a known issue at Toyota where the plastic coating breaks allowing the cable to rust. Having inoperative or improperly operating doors creates a significant safety risk, including vehicle entrapment and inability to enter/egress from the non-traffic side of the roadway.

The right hand sliding door cable snapped while child was opening door in parked car. Luckily no injuries. However, the company has extended warranty for model year 2004-2007, not later model years. Corrective action should be covered for all model years.

This is the second time in less than a year that the sliding door cable has rusted and snapped making my door unusable. My 4 year old autistic son was standing outside the door and the cable went snapping and flying before eventually jamming up the motor. It was terrifying. I had the same incident happen with the drivers side door this year. This car has 88k and has had both replaced for rusting through and snapping. What if this cable whipped and hit my child? we were lucky this time. When will someone take this issue seriously.

The cable for the passenger power sliding door broke and now the door is inoperable. Toyota has a warranty enhancement program in place for this exact problem, however it only covers through the 2007 model year. Very frustrating that nothing changed with the part on the 2009 model year and it is not covered.

Driver side passenger automatic door cable snapped. Door will automatically shut but will not open. 2100 to fix. Our model year is not included for the same issue for the csp.

Passenger slide door cable snapped when closing the door. It snapped near the end of the grove where the door slides on to. The other end of the cable which pulls the door to the close position is not going in so the sliding door had to be forced to be closed. Eventually, this cable was winded back into the door. However, with the other end snapped, this end would not be released from the motor after a few times of opening and closing the door manually. This had caused the door to be fully shut and closed. A few more pulls on the door handle from the outside eventually made a few big bangs. These bangs were a result of the motor pulling the remaining attached cable end to snap as well. Now both end of the cables are inside the door/motor. Toyota has a warranty enhancement in regards to this door issue. However, it only covers year 2007 to 2007. Mine is a 2009. I see plenty of people posting online about their 2008 and 2009 Sienna's having this same sliding door cable issue of it being snapped. I can't see why Toyota is not covering these two years. My Sienna was stationary when this happened.

Sliding door becomes inoperable. Will not open.

To whom it may concern: regarding customer support program (zts): warranty enhancement for rear sliding door latch assemblies on certain 2004-2010my Sienna vehicles and power sliding door cable assembly on certain 2004-2007my Sienna vehicles. I am here to tell you that my 2009 Sienna should have been covered by this warranty extension. A few years ago our cable snapped on the driver side door. I was told by my dealer and Toyota customer service that my model year was not covered by the able assembly issue. I was quoted approximately $2k for this repair. Well, with the craziness of the pandemic, I decided to do this repair myself. I purchased the attached parts list in the scan myself. As you can see from the images: there are screws missing around the pulley system, the cable cracked the housing and proceeded to tear up the sound insulation. Thankfully the cable did not harm any other key areas of the door. This blatant disregard for the 2009 model year is extremely disappointing. I am sure there are other owners with the same issue.

Power sliding door mechanisms fail and door is unable to be opened manually or electrically , from inside or outside the car. If there is an accident there is no way to open the door. This is very dangerous.

Passenger sliding door is locked shut and will not open either with electronic door opener or by hand. Completely locked and safety hazard. Door appears to lock and unlock but cannot open door at all. Driver side back sliding door cable snapped one month ago with wire dangling outside car. That had to be stripped out to get door to open close by hand.

2009 Toyota Sienna was parked and upon opening sliding rear automatic door, the rear automatic door cable snapped and the door automatically closed and can no longer be opened posing a safety hazard. Toyota has a warranty enhancement replacing the cable assembly for rear doors for 2004-2007 model years, but not for 2009. The thin cable is frayed and rusted indicating a design defect because the cable could have been sheathed better or stainless steel cable could have been used.

The sliding side doors' (both) cables snapped within 3 weeks of each other. Earlier, and while still under warranty, the locking mechanisms failed to work and would allow the door to open on its own while I was driving. This was very dangerous. Both doors were fixed by the Toyota dealer at no cost to me. When my Sienna had 118000 miles the passenger side sliding door made a grinding type noise and then I heard a snap. The door's cable snapped. I immediately took it to Toyota dealer and they said that earlier year models were covered and repaired by Toyota at no cost to the owner. They would fix mine for about $1,300 dollars. I did not have the money and the dealer made my door a "manual" door. Three weeks later the same exact sequence of events occured to the driver's side sliding door. Now both of my electric sliding doors are "manually" operated. It would cost me $2,600 dollars to repair both doors. If earlier year Toyota Sienna doors are covered by an extended warranty at no cost to the consumer, why is my Sienna 2009 not covered by this extended warranty??? it is ovious that it is a manufacturer's defect and as such this defect should be repaired by the Toyota dealer at no cost to consumer.

The rubber from back door melted since I live in tropical island and there is a lot of heat. The plastic base for the antena broke, I gues the heat cracked the plastic base, and the cell charger doesn't work, though I have hardly used it. I seems like it gets out of position easily. Overall, the plastic features are giving me a hard time. I love my Sienna and it's in very good condition, but these problems don't have to do with use.

Sliding door cable motor assembly broke on both doors. First was during extended warranty period at 40k miles and 2nd door after extended warranty expired at 65k miles. There was a recall on the 2004-2007 for faulty cable assembly but not on the 2009. I feel there should be one for the 2009 as well. This is a 1,400 expense x 2! this happened with normal usage, opening/closing these doors once or twice a day on average. If it were heavier usage they would be snapping more frequently. An average family using this car for 100k miles would have to replace these more than once! that's nearly $6,000 just for door usage.

Right side power sliding door cable assy broke during normal operation. A warranty extension was issued by Toyota for the cable to be replaced in 2004-2007 Siennas. 2004-20010 model years for latches but the cable problem still exists in my 2009 Sienna. I've seen a lot of similar complaints and the cost is close to $ 2000. 00 to fix. Please check into this for the good of the people thanks.